Bay Auto Body

We had the unfortunate need for a body shop. Our insurance company recommended Mikes autobody or Cooks collision. I didn’t like being told where to take my car to be fixed. A friend recommended Todd at Bay Autobody. He was very quick and the workmanship was unbelievable. The whole drivers side of the car had to be repaired and painted. When they were done it litterally looked better than new. Todd worked directly with my insurance company and everything went incredibly smooth.

How about the best Auto Body service ever?! I’m not exaggerating, just giving my tribute to the people when they deserve it. Unfortunately I’m not new to the business of auto body repairs. Between my wife and I we have had quite few fender benders and some more serious work done on our vehicles. We tried few shops in San Francisco before moving to East Bay last year. So shortly after that my wife had a minor scratch on the passenger side and again in September a more serious damage to the driver side.
I went to the insurance recommended shop and then to Lexus of Concord preferred shop. I’m not going to name them because they are not worth it. Finally, I checked the Unilocal and decided to make a visit to Bay Auto Body based on your comments, my fellow customers.
Todd was great! He looked at two previous estimates and offered some ideas. For some reason I was very comfortable after just the first 15 minutes of conversation. We agreed to have a follow up on the phone and Todd dropped me off to the BART station. The next day I went on to have a vacation in Hawaii for 10 days. To make the long story short, Todd worked with my insurance company to got them pay for almost all new parts, added few more necessary items and completed the work in time for my return from vacation. I just couldn’t believe it! I didn’t write this review for almost 2.5 months trying to see if there was any problem. There was one small glitch with the dashboard engine light but I went to Lexus and they fixed it in 5 minutes for ¹⁄₅ hour labor charge. Todd even offered to submit it to insurance again.
I hope you don’t need auto body repairs done to your vehicles, but if you do — here is my recommendation. Thank you, Todd!

Todd is a great Body Shop owner and does his best to complete the job with honesty. Very dependable and trust worthy. I would definitely recommend him.

I’ve unfortunately had to use body shops in the past, not that many times thank GOD. I have not had the greatest experiences with them, there have been delays and other issues.
At Bay Auto Body, the people there were very professional, got the work done that exceeded my expectations. I have unfortunately been a repeat customer in the past for some unfortunate accidents… hopefully I won’t be any longer, but if there are more situations that require a body shop, Todd and his staff have again a repeat customer.
Thanks for the great service.

My father recommend this place to me, as its one of the few places he trusts. I went for a paint job on my passenger side rearview mirror. Todd was really friendly and accommodating, and did a great job with the painting. His price was extremely reasonable and he got the job done fast, which I really appreciated.
Lots of places have the misconception that women don’t know about cars and take advantage of it… I didn’t feel like this at all when I worked with Todd. Thanks so much! I will definitely be coming back.

Todd and his expert body shops tech’s did a great repair job on our Toyota RAV 4, it looked brand new again, he saved us money on part’s and labor. I’ll be referring more client’s to Todd.

Todd was recommended by a local Porsche mechanic. I had already received one bid for over $ 3K. Todd did the work for less than and $ 1K and just shook his head when he saw the other bid. The work was done on budget and on time. I have nothing but good things to say about Todd and I will be bringing all my cars to him. 5 stars.

I got in a car accident and needed to fix my MBZ E-​350. I was looking for an auto body shop I could trust my «Love car». Bay Auto Body was highly recommended to my by friends, whose cars were beautifully fixed by Todd and his team. So, I preferred this company over the one recommended to my by my insurance.
Todd and his crew did such a great job, that well exceeded my expectations. I car looked like new, way better then before the accident. Some extra touch-​up and polishing were done for free.
The service on my car was done very fast, much faster then I expected. Todd is very nice and professional. He always answers his phone or returns phone calls quickly, which is important when you worry about your beloved car.
I am very happy with service provided at Bay Auto Body and will highly recommend it to my friends.
Thank you, Todd for your beautiful job! It was a pleasure working with you!

Above and beyond — its that simple. I had the dubious honor of getting hit twice in one month. The first time I took our Toyota to one of the shops recommended by our insurance. The second however was my Porsche C4S. I spoke to the local Porsche experts and they recommended Bay Auto Body.
Unlike many of the chains around, there is no fancy office. No waiting room. No onsite insurance adjusters or coffee. Just Todd and his team of experts. The office looks like… an auto shop. Todd is completely on top of his game, from working with insurance and rental car agencies to assembling/​managing the experts to get the best possible results.
They worked on many of items that were not related to the accident, managed all the work and costs for other vendors, and even got costs down wherever possible. These guys are craftsmen with complete pride of work product. Go here if you care about results and not the waiting room.
PS — no issue with rental cars — enterprise showed up within minutes of a call from Todd.

My son’s friend had a fender bender on 680 with his 2000 Buick and had to get it repaired on his dime since there was no collision insurance coverage. Todd and his team did an outstanding job of estimating the cost and beat other estimates considerably. Todd used his perfect judgement when it came to getting either an aftermarket grill or purchasing directly from Buick. The aftermarket grills didn’t have the Buick lettering or logo and to get those added, would ultimately end up being almost the same as getting a new one from Buick. He took the bull by the horns and made an excellent choice of getting the new one. He matched the left front bumper paint so well that you could not see any difference. He even added the detailing on the bumper that most shops would have left off. In addition, he fixed the left rear passenger weather stripping (which was falling down) and installed a bolt in the right front passenger carpeting that kept falling down. These extra little touches make Todd and his shop stand out from all the rest. I know for a fact that you will get value, honesty and great service (they had this done in less time than I could even have hoped for). In short — this is your Auto Body shop and Todd is your guy!

I have had a dozen experiences with Body shops and none that ended with 100% satisfaction. A friend hit a parked car after borrowing my Jeep Grand Cherokee. $ 7K in damage. They did a perfect job fixing the damage, as a good shop would. When I got the car back, the star in the windshield had all of a sudden grown to a full on crack, the car pulled a little bit to the right and I had brought the car in with a full tank of gas (I record this stuff!) and now the get-​gas-​soon light was screaming at me. I took the car back 2 days later and the owner Todd, real friendly and about the tallest guy I’d encountered all that week said, he’d «do his best.» Long story short he got my insurance company to do a supplement, got the vehicle alligned at a local specialty shop, got a new windshield put in and he topped off the tank on his dime. They even detailed the interior to a higher standard then when it was returned to me the first time. I was prepared for a struggle, Todd and team were super!

Wow, great service and attitude, once again!

Fantastic job repairing and restoring my beloved 95 Honda Accord V6 that was hit by a reckless teen! Can’t tell there was ever any damage.
Even better – the customer service was superb – I was really treated with respect and great consideration even though my car is nothing fancy! Todd and his crew went out of their way to be sure I was happy and that everything worked perfectly.

I needed a new bumper for my car. I got 2 quotes from shops on Monument Blvd. One for $ 950 and the other for a grand.
Bay Auto quoted $ 800, did a great job, and threw in a little extra touch-​up
on the door for free. Good guys to work with, too.