Aquatech Swim School

I bought a certificate at the school Auction thinking that it was for lessons since it is a Swim School but it is only for free freetime swimming which is not specify anywhere on the paper. It says it worth $ 40 when actually the cost for Rec swimming is only $ 10 as I was told on the phone. I consider it as a misleading advertisement which is not cool at all. Disappointing !

When my 4 yr old son first started swimming here. He knew absolutely nothing. Mariah has been his instructor from the beginning (end of June 2015– end of September 2015) and she is the the most hands on and happy teacher I seen at the swim school. She made my son excited to learn how to swim. I highly recommend her she taught my son in the starfish/​seahorse classes.
I’ve seen a lot of reviews saying they don’t watch your children or it’s not personal and that’s not the case at all. Going in you are told its 3:1 ratio. My son is very active and they have teachers who stand out and watch your child as the teachers are with other children swimming. Which these teachers in the back have tapped my sons shoulder a few times to tell him to stand still on the platform and listen to the teacher. If you have an out of control child who doesn’t pay attention or listen for safety reasons then this is not for you, and in that case can pay the extra fee to get a one and one session if you feel that uncomfortable. Although I have also seen reviews how they do not answer phones that is true, however if you leave a message they call back within 30mins-​1hr. Seeing there more focused on the one hundred kids in the building rather than the phones. It’s understandable.
The only reason I took off 1 star was because they don’t have enough classes available to let children move up a level, instead you have to wait in the same level until a spot opens up then they can move you up. Thankfully enough Mariah was teaching my son silverfish techniques until a spot opened up in the Alameda location (we drove from San Leandro to Concord to come to that school, Alameda is clearly closer for us). He is now a silverfish! In a 3 month period from knowing absolutely nothing. Thank you! We will definitely miss the Concord location, teachers/​front office staff. Hope Alameda has the same personalities and skills as you!

I remember when this pool used to be used for scuba dive training and now my son learned to swim in it. Very happy with the school so far the instructors are very engaged and safety conscious. Its easy to set up class times and check in. There are plenty of showers and cubby spaces and I like the bleachers to watch. I would definitely suggest this as a swim school for a beginner or somebody looking to improve their kids swim skills.

I’m baaaacckk! My 7 year old just finished his first summer of swim team, and is now an Eel. They basically go the entire length of the pool and practice freestyle and backstroke. I am hoping he improves his strokes soon and moves up to Tigershark because he needs to really work on his butterfly and breaststroke. I love his instructor Bethany. She is loud and corrects his every stroke, which is a huge PLUS for me.
My 3 year old just moved up to Seahorse level, after completing Starfish in a matter of a month. The staff is still super friendly, and it’s not too crowded. I’d recommend this place if your child wants to swim year-​long. The annual fee is waived if you are a Veteran, and they also give you a $ 5 discount. Yay!

The pool and facilities are clean, the teachers aren’t bad. My son’s Mommy & Me teacher is pretty good but more just tells us what to do than really helping. I view it as more time to spend with my son in the pool than actual instruction.
However, my biggest issue is one that I am trying to work with them on right now. If you are currently a member of the school you get no wait list priority for your 2^nd, 3^rd, 4^th whatever child. This means that my younger son has to wait at the bottom of the wait list (7 people long) to even have a chance at getting into a swim class. Oh, and then he has to wait to get into my older son’s specific time, because this parent doesn’t have time to go to the pool two days a week. I asked a manager there about the wait list and he said «we try to be fair so everyone has a chance to join the school» So basically, you get no value if you are an existing customer over a new customer and they just expect that you’ll be able to fit into whatever openings they have even if they are at different times or different days. We may have to leave the school when my younger son is old enough to realize that he can’t go in the water with his brother all because of this policy.
Please start showing value to your existing customer base!!!

My kids have been coming here for two years now and the place has changed so much! Before it used to be organized and not so crawded, now it is very messy and children don’t receive enough attention from instructors, I am not thrilled with the academy anymore, actually I am looking for other options. I haven’t seen progress in any of my children in the past couple months, very disappointed!

My grand daughter takes lessons there and her swimming ability is progressing right a long. She is 6 years old and in just a few months can swim well enough to get to the sided of the pool if she fell in. My only complaint is the sometimes the instructors seem like they are watching the clock like they just want to go home.

Manager Kane/​Cain whatever or however you spell your name stop messing up everyones schedule! You did this to me a couple of times already thank God you have another manager who fix everything for you. Sir seriously pleasd stop!!! Quit!

My son has been going here since last August and he loves it. They are really friendly and good with the kids. I really like their set up. They break it down intoMy only complaint is that they never answer their phones. I don’t live close enough to just pop in there to ask them questions. I don’t understand why they don’t every time I’m there theirs at least two people at the front. Start answer your phone

The base for a great school is there, just a needs a final touch. 1. The kids are crowded on one side of the pool, while the further away side is empty. 2. Some instructors use helping aid, which doesn’t really help the kids, 3. To much showing and not much hands on, where the instructor should actually move the arms and legs of the kid in order for them to understand the movement. Just showing bunch of toddlers what to do is not enough. 4. Very impersonal, since the kids get a number on their hand and never know the name of their teacher. Suggestion in this case would be to go to Ms Xxx, who is team red and create connection between kids and instructor. There are few other points that are not perfect, but just listed the major ones.

My wife found this place to take our little baby girl swimming once a week and I’ve had the pleasure of joining them a couple of times. The staff is very friendly and courteous, the changing area and pool are very clean. The pool is a bit small and it would be nice if it was a little deeper, but I’m not going to take a star away for that since it’s perfect for my wife and daughter. If you’re a new mom and are looking for a place to introduce your little one to the joys of swimming then this is the perfect place to do it at.

This is a pretty slick operation here and I am sold — indoor pool so we can start lessons during cold winter months, pretty darn clean — especially the restrooms (there are 2), over 20 changing rooms, 5 tables with chairs for siblings to do homework or little ones to read or draw, a toy play area and 4 step bleachers for parents to watch the lesson behind glass.
Other notable: online scheduling, lessons 100% on time, great staff and instructors and a random note they are always playing some pretty cool music… Acoustic, Hawaiian, Cello rock ballads…

Great instructors, that engage and interact with your child and teach well.
POOR management. They don’t answer their phones, ever.
Never has their been any superior to a college aged instructor on site. They have a safety system of someone outside of the pool spotting young swimmers who are not actively swimming to make sure they are safe, but I absolutely do not trust them, I watch them and they are frequently NOT watching the kids. I have a young child out on a platform, and I am far away. When the swim instructor is with another child, it’s very easy to imagine them slipping and not being seen.

We love this pool! It’s indoor, and heated — what’s not to love about that?
The teachers are so helpful and great with kids. Our Friday morning tot swim class was a blast!
We had a Groupon, but. it is a bit expensive so we won’t be attending regularly.

We love this place! We got a groupon and decided to try it out for our daughter. She’s only a year old, but we wanted her to get familiar and be comfortable in the water.
The instructors and the other staff are all very friendly and helpful. We’ve learned a lot about how to teach our daughter water safety. It’s been a great experience for the whole family and we have been continuing to sign up for more lessons.
Oh and our daughter has gotten much more comfortable in the water and we’ve met some great people in class.

After being contacted by them I want to update my review. They were very apologetic and nice about the whole thing. I really appreciate that they took the time out to contact me and fix the problem. Very happy.

Friendly staff. Great location and facilities.
IMPORTANT ADVICE FOR PARENTS OF OLDER BABIES AND TODDLERS:
Before you choose a swim school figure out what your goal is. If it’s to use peer reinforcement to encourage your child to learn how to swim at a consistent and social pace, then Aquatech may suit you just fine. If you’re goal is to make your child water safe in the shortest amount of time then my advice is to bite the bullet and pay for a really good private instructor somewhere reputable. I sent 2 older kids through Aquatech and considered it a good experience. Then the unimaginable happened. Last year a friends son drowned in a backyard pool at the age of 2. My son at that time was also 2. The utter devastation of this incident was an eye-​opener. We frequent pools, take walks near lakes AND I have 2 older kids so our family feels a bit like herding cats when walking from point A to B. I don’t always have eyes in the back of my head. So my new goal was water safety ASAP before learning to actually swim. If you have this same goal then my advice is that you secure the SAME instructor each week (so they can build a relationship with your child) and they will figure out the best way to teach them from there. Forget the inflatables, the vests, the noodles… the right instructor can teach your young toddler to float to the surface, flip on their back, kick to the side of a pool, use the wall to get to the stairs and then out of the pool FULLY clothed. I don’ t know about you but I have and would pay hundreds of dollars for this type of peace of mind. If your concerns are similar to mine then the magic question to ask when selecting an instructor would be «can you teach my kid to roll over and float fully clothed if they accidentally fall in a body of water». Once this is done THEN do regular group swim lessons.

My 4-​year old and 6-​month-​old take lessons here. The water is very warm for the kids and the teachers are amazing (we’ve been with 4 different teachers), but my son’s favorite is Teacher Stephen.
The facility is brand new, modern, very clean! The café is small but good and they have a liquor license application in (Yay! I get a sweet, sweet 30-​minute vacation while my son learns to swim!!)
My only complaint is that there’s a TV in the children’s play area and once they start up the movies the kids immediately stop what they’re doing and stare at the TV.
I highly recommend Aquatech for beginning children!

I love this place for my little 6 year old. She loves it too. They’re very welcoming when you first walk-​in. They always greet me & my daughter gets the extra attention, which I don’t mind. =)
I love that you can see the lessons over the glass windows. Also, it’s always so warm inside the building for the little ones.
I’ve had a few questions and they’ve always been able to help and accommodate me.
My daughter started as a «SilverFish», and now she has graduated to a «GoldFish» and I’m so surprised and excited to know that she has learned to be very comfortable in the water within a month of being there.
Thanks guys!

I recieved a Groupon for an adult lesson and 5 lap swims last August. The lesson went great and I learned the techniques for free style swimming, back stroke and the butterfly all in my 30-​minute lesson. I also came back to use the lap swim visits a few times.
The first time I arrived, someone gave me a tour of the place. It is clean, has vibrant colors and looks great inside. The pool is also very warm and they provide pull buoys and boards if you need to use them.
The only thing I didn’t like is they do not answer the phone if it rings in the evening– at least that’s what happend when I called two times around 8pm-​ish. It would have been nice if someone would have just picked up the phone to answer a simple question I had.
Other than that, overall, I like the place and it is close by to where I live. I also like how open lap swimming is open until 9pm, which allows me to come here after work and dinner. I plan on coming back to use the pool for some more lap swimming.