Junk N Tow

I had to do a little bit of work to negotiate $ 300 for my non-​working 2000 Ford Escort (they originally offered me just $ 200) but the transaction itself went really smoothly. Junk n Tow arrived at the shop where my car was at exactly the appointed time, picked it up, towed it away, and gave me what they promised ($ 300). In my book, that’s enough to warrant a 4-​star review. :-) I was so happy to get my car (which would have cost a fortune to fix!) out of the parking lot!

So this place is definitely what the previous Unilocalers have said. But the only reason I’ve two stars is because we haven’t experienced the «towing» service since we brought the car to them. And we got roughly what they quoted. I say roughly because it was 80 off what they said. Quoted 500 and got 420. Before coming here make sure you have a backup. Lucky for this guy we where pressed for time so we couldn’t really go to our plan b. Just have a plan b. They’re out to make money and well you’re out to get rid of something. This guy is WILLING TO BEND. If you have the time.
Hope this helps. We got out in 15 mins with 420 bucks.

0 stars here also like other reviewers. There’s a reason for that and these people sure don’t know how to run a business they will swindle you down. Call anywhere else check with others but not them

Terrible. Will give you a reasonable quote and haggle you to a lower rate when they arrive to pick up the car. Was quoted $ 300 and changed quote to $ 250 at arrival. No star worthy. Will not consider junk n tow services ever again or refer to others.

Liars!!! Please dont waste your time with this company. They quoted me a price for my vehicle… $ 300 if the car isn’t running and $ 400 if it runs. They had me drive to Commerce just to tell me all I can get is $ 300! When we asked for the manager they said he wasnt in until the next day. The rude man told us to come back tomorrow! As if we have free time to drive 45 minutes each way for more bullsh*t. There are better places to choose so just do your research and read the reviews. …I wish I had. Thanx to the person who created this feed, hopefully it will prevent others from being cheated.

If I could give 0 stars i would. BEWARE DO NOT USE JUNK N TOW ONLY IF YOU WANT TO FEEL LIKE AN INCONVENIENCE TO THEM!!! My boyfriend was trying to get rid of his vehicle so we were calling around and found this company. Looking at their site it says $ 400-​$ 50,000 and that they will beat competitors price WHAT A LOAD OF CROCK! First guy I had talked to told me they would could do $ 400 for the vehicle since it was a more common «junk» car. I said I was going to call around looking for more estimates after calling around and $ 400 being best offer I called back and told them I would like to do business with them. I told my boyfriend to call them and get all the information for his car to them but when he called they told him they could do $ 350 for his car. So again I called, and another man answered he then tried to tell me that they would give me $ 350 for the vehicle if they had to go pick it up but $ 400 if I drop it off. I then was really confused due to the fact that on their website it says FAST AND FREE PICKUP. I then proceeded to ask the guy why he would charge me for pickup if his site says its free he tried to tell me he was not but how does that work if I dropped it off I would get $ 400 but if they picked up I would get $ 350. I then told the man how on their site it says the minimum they will pay you for your vehicle is $ 400 which would be false advertisement. He said that on the site all those things are FOR JAPANESE VEHICLES ONLY!!! but again I referred him to his OWN website and asked him to show me where on the site it states its for JAPANESE VEHICLES ONLY. He then proceeded to yell at me and then hang up. I had then called back TWICE which both my calls had been forwarded by the company. The third time I called another man answered and told me his name was Eli and they would pick up my vehicle and do the deal for $ 400 and to call back the next day to set up a time and place for them to come pick up the vehicle. The next day I proceeded to call back to set a time and place to pick up the car, the man on the phone told me he was going to call the tow truck driver and see if they would be able to pick up in OC and would call me back in two minutes. Well of course I did not expect a call back, so after 20−30mins went by I had called back again my calls are not being answered or being forwarded to voicemail. It was not until I called from a diff number someone magically answered (WOW!!! AMAZING RIGHT!?) then I was told that they did not have a tow truck in the OC area that day but the next day they could pick up the vehicle and that they could make an appointment with a time and place for us to meet WHICH IS WEIRD BECAUSE I WAS TOLD BEFORE THEY DO NOT MAKE APPOINTMENTS HMMMMMM. Sunday came and they had told me they would call an hour before the pick up but of course not to my surprise NO CALL!!! a half hour to meeting the tow truck driver calls me to let me know he was running late which I told him was fine. When we met he looked at the car took pics and sent it to the boss (btw the driver was really nice and friendly) then he told me his boss could only do $ 300 for the car which then I got upset about because that was NOT what we had agreed to on the phone and he said I had lied to him and did not tell him that it was in a collision which I HAD TOLD ONE OF THE GUYS ON THE PHONE THAT YES IT WAS IN AN ACCIDENT AND DID NOT START!!! I tried to negotiate and meet in the middle at $ 350 but nope he was not budging he basically called me a liar and told me he needed to get his tow guy out of there so I needed to make up my mind taking the money or finding someone else. After talking to my boyfriend we had agreed to take the money and not hassle with finding another tow place.
–WORSE SERVICE EVER.
–DISORGANIZED.
–NO CUSTOMER SERVICE AT ALL.
–FALSE ADVERTISEMENT. (DO NOT BELIEVE THEIR WEBSITE! ITS ALL LIES)
–SCREEN YOUR CALLS.
–RUDE.
DO YOURSELF A FAVOR AND FIND A DIFFERENT CAR FOR CASH PLACE IT WILL SAVE YOU A LOT OF STRESS AND WILL ACTUALLY WORK WITH YOU AND NOT LEAD YOU ON THINKING YOU ARE GETTING THE BEST DEAL WHEN IN FACT ALL THEY ARE DOING IS LYING TO YOU!!!

I had a great no hassle experience. They do junk removal up to 10 pm so, i set it up 7pm, but they were late. I was home anyway, the truck came, paid me the highest amount for my car than any other and everything was done in 15 minutes.

do not get any services from these people!!! they made me wait a whole day when they told me they would be here in two hours well they never came and i called them a bunch of times. the next day i called for them again and they said 40 minutes and didnt come till 5 hours later!!! also i got quoted 350 for my car 3 times by two different people i even wrote the name of andrew down just in case. well that didnt help any. as soon as they got here they said «300 right?» i told the tow guy no 350 so he called andrew and basically andrew said that i must be confused he cant do anymore than 300 so pretty much they are fucking liars!!! dont use their services. they are lying horrible sons of bitches!

Wish I could give 0 stars! I created this Unilocal account purely to add this business to Unilocal and write this review. DO NOT USE THEIR SERVICE!!! I called this morning to get a quote for my old car that’s been sitting in my garage for the past 2 years. The first gentleman I spoke with was polite and gave me a quote of $ 400. I informed him that I didn’t have my pink slip but would look for the old registration. When I could not find the old registration, I called back, only to get the WORST HUMAN BEING ALIVE! The man that answered the phone told me he was the owner. Upon trying to find out what other options were possible, he cut me off and said «350 or nothing.» I tried to explain that I had a copy of the lean realase from the company I purchased the car from, to which he again repeated «350 or nothing» and hung up in my face. I called back three times and no answer. I then blocked my number and called back (in hopes of getting the guy I got the first time), and magically the owner answered the phone again! He then admitted he hung up in my face because he had other customers. Again, i tried to explain the lean release letter I had, and he hung up in my face! What the heck?! I was totally blown away! I guess this is one of those companys that doesnt realize it needs customers to survive! I understand being busy with other customers, but aren’t I a potential customer? Needless to say, there are hundreds of junk services, I WILL NOT BE DOING BUSINESS WITH THIS ONE!