Matheson Heating & Air Conditioning Inc

I didn’t end up going with matheson, so this is more about the impression I got from them. The qouter that came out was nice, personable, and knowledgable. They only sell carrier (and Bryant?). He took the time to go beyond just replacing the furnace. Had he been the lowest cost, I would have gone with him, they happened to be about ~10% higher. Otherwise, they were the kind of person I’d let in my house without me being there and someone who I am positive would have done a good job.

I have used Matheson heating and cooling for the past 10 years. They are prompt to respond and their Technicians and Installers are very knowledgeable and courteous. I Highly recommend them.

The Technician was very helpful; explained everything he did and the importance of maintenance.
I did feel silly with the ‘repair’ he had to make. The Heat Sensor in the furnace was dirty and not sensing wether or not the heat was on. Which automatically shut down the furnace. So all he had to do was wipe it clean. But… better to have a professional check it out then follow a youtube ‘expert’.
Will call again for heating or plumbing.

I have used Matheson heating and cooling on a number of occasions over the years. They are always prompt, courteous, knowledgeable and do a great job. I would recommend them highly to anyone in this area. You will not be disappointed.

I highly recommend Matheson Heating they completed the job quickly and Jared was professional and very nice.

I can’t say enough good things about Matheson.
I had a house that I was selling earlier this year (2013) and the furnace went out during the coldest time in January and the pipes froze. At the time I didn’t know that Matheson did plumbing so when I called to have the furnace serviced they got the furnace going and as soon as it warned up a bit the water leaks started showing up. So the tech shut the water off and told me at that time they, Matheson, now does plumbing as well and gave Jared, their plumbing tech, a call. He arrived on the seen and proceeded to spend the next seven (7) hours fixing all of the leaks that happened… there were over (8) bursts of the copper piping and (3) water shut off valves that needed to be replaced or fixed.
Then in September of 2013 we had a water leak at my house. We were stood up by another local plumbing outfit so I called Matheson (After 4:30pm) and again Jared came out after the other company said that their man wouldn’t be able to make it because it was too late in the day (after 5:00pm). Jared stayed and worked until we finished the job which was after 9:00pm.
Talking about customer service! I can’t say enough good things about Matheson Heating, Air Conditioning, and Plumbing!
I can tell you one more thing that I am going to do… and that is have Matheson come out and give me an estimate on installing central air conditioning in my house!
I know that if I ever have any problems with my heating or plumbing or (after its installed) the air conditioning again I willing call only one company, and that company is… Matheson Heating, Air Conditioning, and Plumbing!
Two Very Big Huge Thumbs Up!

My A/​C stopped cooling and I called Matheson with some trepidation. It’s easy be taken for a ride for this sort of repair and I hadn’t done business with them before. I called at 10am and they were able to come out in the afternoon. They properly called when they were on their way. Most importantly, they didn’t try to make me buy a new A/​C or recharge it or anything like that. They found a bad capacitor and ended up charging $ 240 + $ 100 service-​call. Unlike auto repair shops where they now have to separate the part cost and labor and leave the bad part behind, I’m just left with a total bill leaving me with the suspicion that I paid $ 200 in labor (+ service fee) to install a $ 40 part. By most standards that would be a rip-​off but in this business it’s probably about as good as you can expect. So next time something happens I will likely call them again…