Auto Right Sales

Ray Williams at Auto Right was amazing! I went in to buy a replacement car because my beloved car had just died with a fix-​it price deeming it unrealistic to fix — or so I thought. When I went to check out the car Ray had for sale, he told me that my old car could in fact be resurrected for much less than I was originally told, creating an option to fix the old car and either keep it or resell it! That was great news! When Ray said he only wanted to make me happy as a customer, that’s exactly how it felt. He was open and honest. Ray was willing to lose a sale on one of his cars by enlightening me to the fact my old car could be fixed. I did still end up purchasing a car from Ray and the process was seamless! I never felt any pressure to buy, and Ray was completely transparent with everything! How often can you say that about a car salesman?!
I don’t have family that lives in the state, so I really, REALLY appreciated Ray’s honesty and his fatherly manner, I felt like he had my best interest in mind, and that is priceless! He was always available and willing to answer any and all questions I had, and share his knowledge with me. It changed the whole game for me — knowledge is power, and it was great to know I had options in whatever I decided to do — and that I had someone in my corner, looking out for me! When I am looking for my next car — I will check Ray’s inventory first and foremost!
Thanks Again Ray!
Kristy

I bought a car from autoright sales. I had email and voice correspondence. Flew in from out of state. When we arrived paperwork was not prepared, spent nearly 3 hours in his office (much of this time on the phone with his wife figuring out what forms to print). Then to top it off, the car had a faulty cam tensioner. This was «masked» by resetting the codes. Ray has a test drive route that is pre-​planned and is short enough to not trip a code. When I left and drove less than 1 mile and restarted the car there was a check engine light. I checked the codes and it was for a cam tensioner issue. Checked readiness status, and they were all not-​ready which means the codes were reset recently and this was the beginning of a drive cycle. This is shady in my opinion. Then when driving home (850 mile trip) I had an oil pressure warning light. Shut off the engine immediately and coasted down a ramp. Oil level is full.
I continued to drive cautiously listening for an valve train noise. and the warning didn’t reapppear for a few hundred more miles. Again checked the oil and it was full.
Long story short, when I got the car home (thankfully made it) I had to replace the cam tensioner, pull the oil pan and replace the clogged pickup tube, and also replace the turbocharger due to oil starvation.
To top it off when I informed Ray of these issues, he didn’t apologize, he was concerned about the $ 150 he had shorted himself due to his paperwork not being correct (not my fault) I would have gladly paid the error if I hadn’t been mislead and sold a car needing nearly what I paid for it in repairs.
Autoright did me wrong!