US Post Office

THE LINE. Always long and takes forever. Don’t be in a rush. I’ve spent a half hour on line before, and that was around 3pm. They usually only have 2 – 3 people behind the counter. The staff is friendly.

Im not sure if its because its after the holiday rush but I had no problem at this post office. The lines moved swiftly and I was in and out. For thus who are in a complete rush or absolutely don’t have a New York minute they have a 24 hour self service center. Yes so you can ship and label your mail anytime of day. There is ample parking and plenty of mailboxes outside the office. Lets not forget most importantly good customer service. These days lots of businesses are forgetting about that!

I have had multiple problems with weekend delivery. I have tracked several packages that say out for delivery and then after hours of tracking the package the website will say «Delivered» several hours earlier when there was not delivery attempt and I was sitting 3 feet from the door watching Television when they state they «Delivered» the package. Of coarse I have my regular letter mail.
this is a case of the mail carrier not wanting to cary a package around and so does not deliver it. This is the 3^rd time I have had this happen and I’m pissed.

We had excellent service in Islip, then our company moved to Commack. Countless times back and forth to this post office to sort out the mail delivery. The mail carrier would come at all different hours of the day, or not at all. Every single person I’ve spoken to in person or by phone had a different reason for what was going on, they take zero responsibility for anything. «You have no mail today» was one reason, then I’d go down to the office and whaddaya know? They have a whole STACK OF MAIL behind the counter. «Hmm I don’t know why this wasn’t delivered, I’ll have someone call you.» Yeah well don’t hold your breathe. Just one of the many headaches we experienced. We needed to have mailboxes installed, open a PO box, every single transaction was a nightmare and no one knows what is going on, or the person in charge «isn’t available». We’ve been in our office for 4 months and still don’t have a mailbox. Why do we have to call 1000 times to get a working mailbox?! No wonder no one uses snail mail anymore.
Update: 4÷21÷16 mail delivery times have gotten better. At least we are finally GETTING the mail. Several times they have not emptied the outgoing US Mailbox, most recently today. We have time-​sensitive letters that needed to go out. What happened to customer service? I think they are hiring bottom of the barrel mail carriers. THE worst.

I had an appointment today to renew my son’s and husband’s passports. John was the postal officer that helped us. He was friendly and very helpful. Would recommend anyone to make an appointment for passports.

Postal clerk had a nasty sarcastic attitude when my son called regarding obtaining a passport. He states in an arrogant way everyone wants to get a passport on a Saturday and the next appointment will be some time in October 2013. He’s got some nerve since some of the mail carrier substitutes were horrible in delivering the mail.