Quest Diagnostics

Terrible!!! Doesn’t make a difference if you have an apt or not. You wait for an hour in a small waiting room. Plan on being there for a while! The techs are ok. But they seem over worked and short staffed.

Upon arriving, you sign in on a clipboard and sit in the waiting room and wait for your name to get called. I counted about 5 people who signed in AFTER me and got to go in AHEAD of me. I have no idea what was up with that but I was in the waiting room for at least 30 – 40 minutes. Once I finally got called, I’ll have to give credit to the staff for being efficient. So much so that I kind of felt like I was on an assembly line:
1. Get on the scale, take my weight
2. Measure my height
3. Get the tape measure out and measure my waist circumference
4. Sit in chair and take blood pressure readings
5. Put rubber tourniquet on arm and take blood
And off I go. The whole thing probably took 5 – 10 minutes. No real pleasantries or anything so Donna’s description of them being «kind and caring» is not accurate of my experience there. Had it not been for the initial wait, at least I was in and out quickly.

I had an appointment for 11AM, and I was seen at 11:05AM. The tech (Lisa R.) was so kind and caring.

These guys suck. If they even get ur appointment they r never ready when u get there. They also lose ur sample every time. I stop using them because they are incompetent morons. Stay far away from all of there locations. They get a zminus

I’ve been waiting now for a half hour and they’ve only taken in 2 people. Waiting room is packed. Waited 45 mins and had to leave without being seen to go to work. This place was a hot mess.

The one really good thing about this place is that it’s located right behind IHOP so when you’re fasting for blood work and are on the brink of passing out, their’s a IHOP within walking distance (run on sentence lawlz). This place gets packed real fast all with people without appointments, my advise? Go to Quest Diagnostic’s main site, make an appointment and you won’t have to wait more than 5 mins once you get there.
This specific location has a lot of old people that come. Their’s two main phlebotomists, one old, loud woman, and a younger/​nicer women. Years ago they had this one dude who effed up all the time, one time he somehow put my sister’s name on the my test and they would only release it to her when it was me who gave them my insurance card, id, credit card, and MY SIGNATURE. How the hell does that happen? Luckily enough he’s not there anymore.