Petco

I’ve gone to this store a few times, because I was in the shopping center, but I won’t be returning. For such a large store, it is always oddly lacking in staff, even around the busy holiday times. There’s always a huge line for the only cashier who is open, even when the line extends down the aisles, and there’s never any staff around to help customers find anything.
Return policy? I had to wait 20 minutes on line to tell them I’d be making an exchange with a receipt, then I had to wait on line again for another 20 minutes to get to the register. Kevin, the cashier, was extremely rude to me — he asked if I had a rewards card, and when I said no, just shrugged it off. I asked if I could get one, and he had me stop the transaction to fill out a form, while he left the register to ring up another customer. I asked if I could just do it online from home, like every other rewards card, but he said no. Tack on another few minutes to my waiting time, and because I was rushed, I had left out a few letters of my e-​mail address. No big deal, as I had to repeat it slowly and clearly three times, and he still entered it wrong. When I pointed out that it was incorrect, he attempted to humiliate me in front of other customers, repeatedly pointing out that I had left something out of the application, even after I took it back and corrected it, then having to spell out my e-​mail address three more times.
Ended my experience with Kevin shoving my bag at me — no thanks. I’d rather go elsewhere, and with the plethora of pet stores in this area, I won’t be struggling to find a better, more staffed place.

Liz is one great trainer! She has helped our dog learn the basics, and then some. Through her patience and kindness, she really has helped Mac with what is acceptable behavior and what is not. She also has a tremendous understanding of dog behavior and gives us great ideas on how to handle different situations. The staff there knows many of the pets that frequent this Petco and its obvious that they all love the animals. A fun place to visit on a rainy day when you can’t get to the dog park!

needed a fish food automatic timed feeder for when we go on vacation for a few days. Went to Pet Supplies and they charged $ 35! Petco had it online as well as in-​store for $ 19.99!
Took it home and set it up, works like a charm!
Great selection of products, easy to find, fast purchase what exactly what I needed! In and out!

Love bringing my dogs to the store. It’s like a field trip for them. They get to walk around, socialize with the other dogs. The staff is always caring, helpful in finding or recommending products. Prices are good

Very happy with the overall atmosphere, friendly cashiers, grooming salon is excellent ! Also loved the trainer Peter and so did our dog Lacey (french bulldog) will
Continue to return to the store!

Where the pets go…
Having acquired a girlfriend with 3 dogs, I find that our time out shopping usually includes a pet store run of some sort.
This Petco location is nice, I must admit. very clean and arranged pretty well so that you can find your particular beastly needs quickly and be on your way.
Prices were decent and the help there was very good– overall a good place to hit for your pet stuff.
Parking in front.

Does not price match their own website. «It’s always cheaper on our site.» Well then that’s a problem isn’t it? When someone checks on your site to see if you have a specific product then goes to your store expecting the price advertised what stops them from ordering from Amazon or another competitor when you won’t honor it? This is a major failure not in that I was expecting them to match a competitors price like Best Buy now does, which saved their stores btw, but to not honor your own sites price is just absurd. Will not be shopping at Petco from now own. Might as well just order what I need online from a competitor.

One of many pet stores in Commack, this one located between Target and Macys. This store is spacious, it has fish tanks on the right side along with the cats that are up for adoption, and pet cleaning on the left side. They have plenty of pet food, homes, toys, accessories, and more. I sometimes come here just to look at the cats, every couple months theirs new ones in their so I’m praying to God that people are adopting them and Petco isn’t putting them to sleep.

This review is about this Petco’s Grooming.
I have a Hairless Chinese Crested who is the sweetest but very shy and sensitive. Rose is his groomer and my gosh she just loves and adores every pet that comes through the door but my Yuki loves her so, so much he goes insane when I ask if he wants to see her. All she has to say «Hi Yuki» and he squeals and runs to her with lots of kisses!
They are the kindest people and I trust them with my baby boy. I am a very picky and protective pet guardian and have a hard time leaving my dog with new people but I feel comfortable that he is safe when I take him here and he looks and smells amazing!
You can tell they have a passion for what they do when you watch them with your pet and they really care for these animals and are knowledgeable about dog grooming!
Rose doesn’t work here anymore :(