University Plaza Hotel & Conference Center

We stayed here when we were in town for Rock on the range. I was shocked at how run down this hotel has become. One year prior it was clean and the restaurant was still opened. This time there was absolutely nobody at the bar, no good food, dirty hallways, dirty bathtub, a maid left a black dirty dish cloth on our bathroom sink. We had no towels and had to ask for them. Staff was pretty much non existent, we were not greeted by one staff member. It was a quick check in, she was very short with us and seemed annoyed. Our room smelled like 100 people just smoked 6 backs of cigarettes each. Elevators were making crazy noise and stopping on the wrong floors. Overall I was very disappointed. We probably will never stay here again. You can tell the absolutely no money is out back into that place. Wouldn’t recommend.

I would give this hotel no stars if possible! I came to town to visit a friend in the hospital. The hotels across the street were all booked. I stayed on the first floor in room 142. The TV had an inch of dust the entire 5 days I was there. (When we first walked in) The glass window to look outside had finger prints. (Not mine)
When we first open the curtain it had a reddish orange stains… Ew! There were/​are stains on the carpet. Oh not to mention a huge bug I found coming out of the vent in the bathroom. I purposely left a piece of toilet paper under the sink. To see how well they cleaned, It was never picked up! Shows how well they clean. What pisses me off the most is my poor 4 year old daughter! She had gotten a severe allergic reaction to the bed sheets or towels. I took her to the doctor, and they said the outbreak was from an allergic reaction. Which I have stayed at other hotels. This has never happened to her. Maybe I should ask the hotel to reimburse me for the 385 dollar cream, WITH insurance. The rooms are outdated and old. The only positive thing I can say is the staff was very friendly. I will post my daughters rash. It’s around her entire body. My poor baby. If I ever have to come back to Ohio, and the other hotels are booked, I’ll sleep in my car! Don’t let the lobby fool you, the room’s are nasty! I have dates, pictures, proof of evidence!!!

Ugh. I travel often and can say with confidence that this is not a good hotel. It’s very outdated and not very clean. My bathtub was grimy with dirt stains and my bedspread had burn holes in it. The walls were so thin that I could hear every word of my neighbors’ conversation. They had children that were up well past midnight which was a problem for me because I needed to get up early. It wasn’t even that they were being unreasonably loud– the walls were just that thin. Do yourself a favor and go to another hotel.

Decent place to stay if you have family at OSU Medical Center. They offer a discount if you say you are seeing family/​fiends there.

I was in town for a 10-​day work trip. My business partner booked this hotel for me, without considering how bad things can get. Yes, price was incredibly cheap.
My flight arrived very late, took a cab, arrived at the hotel probably around 1:30 am, Saturday morning. We were put in a smoking room on the first floor, and the place had a mind-​numbing stench of smoke, mold, and whatnot. Carpet had wet spots, and the bed sheets were not clean (unidentifiable, tiny black … things.) Not food crumbs, or bugs, but definitely not anything that should be present on supposedly cleaned bed sheets at a hotel in this day and age. Walls were moldy, with wallpapers falling off. And we spotted bugs climbing up and down the wall. O. o
I ask the front desk guy if we can be moved to a different room. He doesn’t even bother looking anything up. Not even a, «I’m sorry sir, but there’s a big convention going on, and we’re overbooked.» Just a simple…
«No.»
… with a «my shift ends in 5 hrs. Leave me alone» look.
I had to wake up early for work, so I went back and fell asleep. Sometime late, following night, I was waking down to the lobby bathroom (yes, our bathroom wasn’t fully functional, so we had to use the lobby bathroom.) I noticed that there was someone different working the front desk (young Asian guy.)
I asked him if it would be possible to change our room. I had already booked another room at a nearby hotel, but figured it was worth a try. He responded with a,
«Oh, not a problem, sir! We have plenty of rooms, I don’t see why he couldn’t move you the other night?!»
This guy clearly knew how to use the computer in front of him, and understood the basic concepts of customer service in hospitality industry. Huge improvement over the redneck on the first night. This young man is the reason why I am upgrading the review from 1-​star to 2-​stars.
We were moved to a second floor, non-​smoking section. Sheets were clean, walls seemed fine. No mysterious wet spots on the carpet, and no bugs crawling on the wall. Toilet still didn’t work well, and the sink didn’t drain. But it was an improvement from the first room.
Anyone visiting Columbus area, be aware of what you’re getting yourself into when booking hotel rooms. Price should not be the only factor.

A group of my old college buddies flew into town for the OSU vs. Nebraska game this past Saturday and since we knew we’d all be tailgating heavily, figured it best if we didn’t drive and check into a hotel. But by the time we decided to do that a few weeks ago, everything the booked — except the University Plaza.
I’d stayed there some years back and remember it being pleasant enough. Since then though they have apparently not remodeled. Everything inside the room I had seemed a bit worn-​out.
* The toilet never stopped running
* When I turned on the heat (there is a single floor unit that’s a combo fan, heater and air-​conditioner), the entire room soon smelled like one of the cheap hairdryers that is overheating. I was afraid the thing would burst into flames so I just turned on the fan function to drown out the noise of Olentangy River Road (a very busy street).
The comforter was one of those polyester deals and it looked pretty gross, so I ripped that off the bed and put it aside. The sheets seemed clean though the blanket was another example of polyester bedding at it’s finest. Also seemed like it hadn’t been washed in awhile but I can’t be sure.
The free breakfast buffet was nice, no complaints there.
I’d really give this hotel a 2.5 stars — it’s not quite a 2 but not quite a 3 either. Closer to a 3 though so that’s how many stars I’ve giving it.

Oh, I tell yoiu. Ai fallow ahnoder peirson, she stay deir, I go for de free brockenfast ahnd heird free ahnd de no noticing. But like, the seilvervare, it had already having de food on it! At first I eggcited, den madd! I don’t vant hotel tell me vaht eat! I chouse my own food! Lick your solvervear youself!

I’ve stayed in this hotel in two different occasions last year. The first was a disaster, but the second was okay.
First time I stayed, we stayed in room 110. The room smelled like mold and even though the AC was on, it felt very humid. Bathroom was all clogged up by the time I took a shower. I had an important business meeting the next morning, so I put up a do not disturb sign, and at around 3am, some @$$hole banged on my door and ran away.
Second inevitable visit (since my company booked and paid for the hotel) was okay. I didn’t really have any problems with them. The elevators are a little old and some parts of the hotel seem secluded and uncomfortable, but the room itself was much better than the room I had on my first visit.
If you’re price-​conscious but want a good quality hotel near this area, I suggest you pay a little more money and stay at Holiday Day Inn across the street from this hotel.

We stayed here one night when that wicked ice storm knocked out our electricity at home.
The hotel seemed a little old. Décor seemed old fashioned and the entire place had an odd pink tone everywhere. The layout of the front desk and the whole lobby area was interesting too… the front desk was on some sort of an elevated platform and we had to walk down the stairs or winding ramp to get to the lobby area. Odd…
The room was decent… I am NEVER comfortable in any hotel rooms due to my overactive imagination… but other than that, my stay was ok. Free wifi in the room was awesome. The bed was a little stiff as were the pillows. The tube TV was ok but as someone else mentioned, channel choices are odd and limited. Bathroom was ok, but the bathtub was gross… it had a non-​slip liner which obvisouly doesn’t get cleaned on a regular basis… it had dirty grimy coating all over… yuck… just thinking about it gives me the creeps… I wore my flip flops in the shower.
Our stay came with breakfast buffet vouchers which I thought was a nice touch. The buffet had a good spread — scrambled eggs, hash browns, bacon/​sausage, some fruits were offered in addition to the usual continental breakfast fare including a waffle station.
Our one night stay here was about $ 115 including tax and service fees. Would I stay here again? If we are ever left with no power for more than 2 days, we will consider this place first for the value, convenient location and amenities (forgot to mention they offer free shuttle service within 3 mile radius).

I went here on business. My room was booked by my companies travel agent. Once I figured out rates were too high I called nearest hotel which was 150 $ cheaper for the 3 nights that I was staying in the area. The lady upfront waited and listened while I booked another room at the nearby hotel for the three nights and then when I hung up she gladly told me that they had to charge me 189 $ (one nights stay) cancellation fee on my credit card (the companies card they were unable to open). Then lied to my face and said that the credit card that was used to reserve the room was mine. I called her out on her BS. Then walks around looking from help. She finally talks to her supervisor. He starts fumbling around for a bit (front desk was empty). Once he finally got to me he let me know they could no longer open the credit card that was used to book room but they knew they had me in a bind since run my card when I first thought I was checking in.
I ended up having to stay the one night at the hotel so I did not have to pay the useless cancellation fee. For the rates that the hotel were demanding I thought I would atleast get a real nice room for a night. Naaaaa. A a fat old TV, a bunch of chipped up furniture, and an old school recliner. The temperature unit was loud and rattling. Plus at 8:00am room service was banging on my door to clean.
The people were worst than the place and the place isn’t that good.

My mother and I stayed here for two nights when my father was in the hospital. The room was booked by a friend.
The room is very clean. The beds are some of the most comfortable beds I have ever experienced in a hotel. Walking on the floor in bare or stocking feet does not result in black or discolored soles. No residues or discoloration in the bathroom. I would be willing to take a bath in the tub. That’s how clean it is.
The cable is really random. Don’t expect all the normal cable stations. If you are a sports fan there are plenty of ESPN stations to choose from. There is an on demand station where you can rent movies and such.
The restaurant down by the lobby of the hotel is very nice. It looks like it would be black tie only, but it’s not. The morning buffet is not the best buffet one can find. But when you have vouchers for a free meal you don’t complain, especially when it’s more than just old coffee and stale donuts. They are open for lunch and dinner, and have room service. The prices are about standard for such fare.
The staff is amazing and very helpful. The desk attendant gave us extra parking vouchers for the hospital when she didn’t have to, and possibly shouldn’t have done so. Housekeeping is very friendly and willing to give you extra blankets, towels, etc.