Uber

EXCELLENT service! Über is so much more reliable, affordable, and efficient than any of the other competitors out there. First-​time riders: Use the special promo code UBER50FIRST for $ 50 in Über credits!

3 stars, and here is why. Picked us up quickly. No problem there. Helped with the bags. Cool. Clean car. Great. Main problem: my leg is broke, came from a trip with three suitcases and a big game tomorrow so we weren’t sure if the hotel we last-​minute decided to come too would have room. Long story… I know. Wife says she will run in real quick and make sure they have availability. No reason to get out, get luggage etc without checking first that they have a room for us. And we didn’t call beforehand because we got to the hotel literally right as we pulled up. No big deal. The issue: the guy tells my wife as she’s going out the door, albeit in a somewhat «polite» voice (if there is such a way to say such a phrase), «ok, but hurry up». For real?! I said excuse me? He asked what? I asked what he said. He repeated himself and said he meant no harm, just that he has another ride to get too. Now granted, he was foreign, and perhaps didn’t realize how rude this was. Nonetheless. First experience not a good one. Wife used it in San Diego a lot before and loves it though, for whatever that is worth.

UberX is a bargain and a excellent option for a night out when drinking is involved or when traveling to an event where parking is an issue. And no, you don’t tip!

Lots of hater Unilocalers here, and I’m not sure why.
Keep trying to convince yourselves that traditional taxis here in Columbus are better, but you will fail. And whining about how much better Lyft was will get you nowhere as well. They tried, and they are gone.
The bottom line is, Über is way better than Columbus taxis. Everybody knows it. Über is cheaper, faster and safer. Is it perfect? Of course not. But it will be, one day soon. But in the meantime, enjoy your $ 4 trips to the bar and back, in clean cars that show up quickly.

Wow, holy negative reviews! I guess I’m the minority on this one.
Last two weekends I have used Über. It has been quick and efficient. At one point I wasn’t really even at a pickup point being I just got out of a concert and we were walking aimlessly through a residential neighborhood looking for a cab. I used the Über app and the dude was literally right behind me. I think it’s amazing. Freaky good!
I also think their c.s. is top notch. Case in point a driver showed up to pick up me and my friends but his car wasn’t big enough. He told me I would have to get an XL über. Being new to this Über thing, I didn’t know exactly how it worked. But I ordered it and it came and got us. Next day I seen I was charged for the first driver. Contacted Über through email and not a minute later I get an apologetic email for the error and a promise that they’ll refund my account immediately. I was blown away.
I would give 5 stars but I really hate the way they upcharge. It can get pretty pricey. But for the convenience of it all, I guess it’s worth it to pay a little more.
I highly recommend and will continue to use Über in the future.
The End.

Seeing a lot of 1 Star ratings here — and for good reason. LYFT needs to come back to CMH! Tried Über for the first time to travel from downtown to the Zoo (twice) and both times I was told by the app it would be 10 minutes. Both times it was 20 – 25 minutes before it said the DRIVER cancelled but I was still charged the 10.00 penalty for late cancellation. I disputed both charges but no luck. First and last time for Über. Never again!

I waited out in the rain for 35 minutes as the über app continually said, «your driver will be there in 2 minutes.» Five minutes would pass by and then the app would say, «your driver will be there in 9 minutes.» Oh, and then this message flashed about 10 times, «prices are surging, you must accept paying two times the normal price!»
While waiting for über I called a taxi. Taxi arrived in 15 minutes.

Was good when it first started in Columbus, but has really gone downhill since. Is always «surge» prices when you need it and all the nice english speaking drivers in nice cars have been replaced with taxi drivers in cars that would barely get a few grand on a used car lot. My wife told me «never again!» The boss has spoken.

I have never been more outaged at a 2 mile cab ride for 55 dollars. The surcharges are robbery. This is absurd. Über makes being safe a luxury when it should be a necessity.

I have been waiting for 50 minutes in the rain because the driver was not where he claimed to be and has now picked up another passenger. I am freezing, soaked, and ridiculously upset. If you want to risk using über, I’d be VERY, VERY sure the driver knew his way around. Incredibly disappointed.
*UPDATE*
I was finally picked up by the über driver who then failed to cooperate/​listen when I told him which way to take me home (I will say he was incredibly polite and the car was exceptionally nice and clean). However, I checked my bank account and I was charged $ 40 for a 2 mile ride! I myself will NEVER use this service again, which is a shame as I liked the idea and what I had thought would be a convenient service.

We traveled to Denver this weekend and needed a ride to the airport. We couldn’t find a Lyft, my preferred service, so we contacted Über.
When the car was supposed to arrive, we walked outside. It was still dark (super early in the morning) and we only saw one car driving around. It was an Über driver. He said «Über?» and we said «Yep!» and he grabbed our bags and put them in the trunk. I looked at the app, and it said that my trip was already in progress. The driver then gets really confused, and asks if we’re Jermaine. We say no. He tells me to cancel the trip and put it in again. I do so, then get an e-​mail saying I have to pay a $ 10 cancellation fee. I gathered that what had happened was the wrong driver had picked us up.
During the trip, I e-​mail Über customer service telling them what happened and that I didn’t think it was fair that I was being charged a $ 10 cancellation fee, considering the driver wasn’t going to take us to the airport until I cancelled. I got an e-​mail from them later that day refunding it (thankfully) and the customer service rep said that the driver we were apparently supposed to have, Omar, had clicked «begin trip» well before we were in the car (which is suspicious, considering we apparently never even got into his car). So not only were we picked up by the wrong driver, but I’m guessing we were going to be overcharged for the other ride as well if we had taken it.
We used Über or Lyft the whole time we were in Denver as well. I had only good experiences with Lyft. When I was looking for a driver to take me to the rehearsal, I saw there was an Über driver available. I contacted him and he accepted. Then he called me to say that he was 20 minutes away which was «really far» and did I want him to pick me up anyway? I said yes, I needed a ride, and I was sorry that he was far away but I really needed to get to the rehearsal venue. He said «I’ll try» and then cancelled 5 minutes later. I’ve never had a Lyft driver cancel on me.
Don’t get me wrong; Über is still MUCH preferable to a taxi. I’m really glad services like Über exist. But when I have the chance, I’ll take Lyft over Über.

I have used über several times and it is amazing. It is convenient, reasonably priced, and I have never waited more than 10 mins for a ride. Drivers are friendly and cars are very clean. A great way to get around!!!