Sure Clean

So far so very, very good.
Basement flooded last night. Worked with my insurance company — tried a competitor (same one I had used in 2008 when the same thing happened back then) and they failed me this year. ²⁴⁄₇ operation and couldn’t send anyone out to me last night.
My insurance adjuster got wind of this just this AM. Wasn’t happy and offered me Sure Clean as a high end company with a professional crew to assist me. I told him I wasn’t about to ditch the company I had tried to get out last night not out of loyalty but to hold them accountable for following through… I asked if he can get Sure Clean on the phone and committed to me sooner than later, I’ll cancel the competitor.
Spoke to Ron mid AM who told me he could have a crew out around 12/​1ish. Talk about same day and practically on the hour service… unbelievable. I told him yes, I wanted his help. Not even a half hour after we spoke, one of his leaders called to tell me it would be within 30 min.
My team showed up this AM. Very professional. Very polished in explaining what all needed to be done and how they were going to do it.
Still knocking it out and I’m so very relieved. My previous company told me at 9:30 am I would be on their «priority» list and it would most likely not be till late afternoon if that. Talk about priority.
So far so good. Ntohing is worse than a broken s. pump and water to match all over your basement. Sure Clean has really impressed me so far!
Update, March 17:
Happy St. Patty’s Day!
Sure Clean rocked. They arrived earlier than expected Monday AM to clean up their equipment and were out sooner than expected.
Definitely would endorse them over and over again.