Starbucks

Decent service for a «quick service» restaurant in general, but absolutely terrible for a Starbucks. My normal experience with Starbucks, no matter where I go, is one of pleasant greetings and happy customers. Here, however, there is some young kid who seems to always come across on the drive-​thru when you pull up. Instead of a warm greeting, he simply says «what can we get you.» Then, the one or two occasions when I have had more than one thing to order, he acts as if you are inconveniencing him by ordering multiple items. After ordering, he simply says «pull around.» And all of this he says in the most douchey way possible. I think he is in high school, or maybe even middle school by the way his stuck up haircut looks. But, Starbucks, you are seriously lacking with your staff selection here. Who knows, though, I am not from Clintonville. Maybe standoffishness is the standard in this neighborhood.

Busy location with awkward access and limited parking. Physical product is standard yet service piece is lacking. The romance of coffee has been abandoned reducing this to another fast food eatery. A visit by Howard Schultz could do wonders.

I have always been thoroughly satisfied with my experience at this Starbucks location. But after all my numerous stops, today I was finally compelled to write a review. My service today I was beyond compare! I had a really great interactions with Barista Jon, and he thoroughly put the icing on the cake. He was warm and friendly and even sparked a conversation with me via the drive-​through about my alma mater South Carolina. He also had really great advice for getting myself back on the road to head up north by avoiding 315 with a 14 car pileup. Going to this location is not just convenient, but also provides a really great service every single time I’m there. Thanks Starbucks for giving me my morning coffee with a side of happiness!

Horrible, horrible, horrible, please if you are in any sort of hurry or need to go about your day, find another Starbucks, they are so slow it’s unbelievable.

Stopped in for a hot chocolate and a biscotti. Hot chocolate good. No biscotti on the shelf. Adequate room inside. However, parking here is a complete joke. Essentially nonexistent. Had to park at the Wendy’s across the street. Drive through line frequently extends out the lot into the street. Use caution.

If I could’ve rated it 0 stars I would’ve. Too much money for cold hot chocolate. COLD! I had to throw it away. By the way a kid is writing this review. I KNOW HOTCHOCOLATE!!! Bye!
PS It was cold right when it came out! Never get hot chocolate here!

A Global-​type Gal I may be
But sometimes I wander for tea
The patio space
Is a nice working place
When you’re not driving through patiently.
Before this Starbucks opened, I had left a review at the former location at High St and North Broadway and mentioned that it should have been an ideal drive-​through spot. Now that they’ve moved a few blocks north to a location amenable to including a drive-​through, it’s no surprise that it dominates the entire area during the prime coffee time hours of weekday mornings. The line extends well out onto High St, and woe to anyone who can’t find a parking space in the front and needs to swing around to take one of the rear spaces. Or those who do park and then need to push their way through to get out.
If you’re coming here at a busy time of day and you don’t need the drive-​through, just look for street parking. It’ll save you a headache.
The patio is lovely in nice weather. It’s pretty and shady, and you almost don’t notice that your view is of a fast food parking lot. With Global Gallery across the street (which I go to more often, but I do like to mix it up), this section of Clintonville is like the zone to visit for having caffeinated drinks outside in warm weather. (I guess January isn’t the most useful time of year to be sharing this, but maybe I’m pining for that warmth right now.)
The interior has a more open space than a lot of Starbuckses these days, with a communal table in the middle and a rather cramped set of armchairs in one corner.

The parking lot at this Starbucks is horrible. People in the drive thru line block people who are parked by the door. There is no clear way to get in/​out if you are parked by the door. Absolutely terrible parking. I’m usually at this Starbucks around 7 AM so I don’t have to worry about this issue. Just be aware if you go later in the morning.
The employees here are extremely friendly. The drinks taste the same as any other Starbucks. I frequent this location and have only had an issue with maybe one drink. There is some outdoor seating but only a few tables. A bit of an improvement from the old Clintonville Starbucks.

My very first visit to a Starbucks. I tried a hot chocolate and was asked if i wanted peppermint as it’s the season for it. It was recommended to get 1 shot of it for a mild peppermint flavor. And it was great! It tasted like a liquid peppermint patty without being so strong all you can smell or taste is the peppermint.
The inside was smallish but very open. If you’re meeting someone there it’s unlikely you’ll miss the person.

What can you say about Starbucks pretty predictable the McDonald’s of coffee. If you like Starbucks you will like this one.

Drive thrus are tight

WHO IS IN CHARGE HERE?!
WHO IN THEIR RIGHT MIND ORDERS A RASPBERRY CHAI TEA LATTE?!
WHY DO YOU KEEP GIVING ME DIARRHEA?!
So many unanswered questions.
I am a semi-​regular at this particular Starbucks (meaning, I order drinks 3−4x/week, every week, for over four months) and, I’m not even exaggerating, half the time they get something wrong. A few days ago, my iced latte was an iced coffee: less calories, I dealed with it. My chai tea latte with a shot of espresso, no espresso. Yesterday, a grande instead of a venti: less milk, okay. Today they give me 2% instead of soy: it’s fine, I’ll write a Unilocal review from the toilet.
My suggestion to you, dear Unilocal readers, is to go during the afternoon when the crew is kind, funny, and cares about the customer’s sanity. Beverage quality has never been a problem after 2pm! I’m not sure who is working during the wee hours of the day, but whatever I’ve done to you, I’m so, very sorry. Please stop fuqing me every time I come in. I’m out $ 3/​week in mistakes and the next nearest locations are each over ten minutes from this. I’m tired of almost dying in the parking lot and then paying extra for soy milk, syrups, and espresso I never receive.
Shout out to my boy Colin for making my machiatto with some gusto and keeping me coming back.

The new Clintonville Starbucks, while it may be a step up in terms of accessibility, is so far a step back in service.
The only reason I go to a Sbucks is for the drive through convenience when I’m in a hurry. So they get a little bit of credit for that. And the staff is friendly, so, again, a little credit. But they need to get it together here with the organization of the service.
When I pulled into the drive through, there were two cars in front of me: one at the window, and one ordering. I ordered an iced green tea, no sweetener. Still two cars ahead of me. I wait. First car gets their iced coffee and leaves. Second car gets handed the wrong drink, waits a little longer, and is handed a frappucino. Now I’m up. They try to hand me an iced americano, which appears to be the same drink they attempted to serve the previous car. Not mine. (I already paid… so did they charge me for the americaon?). I tell them my order, and the guy is searching through the computer trying to find my order. Just pour me a dang tea!
Finally, I’m off with my tea, after more than ten minutes. So much for a speedy drive-​thru experience.

I love Starbucks products and this was the worst customer service experience I’ve ever had at a Starbucks. I don’t mind getting creative with parking, but when I came out I saw that an employee double parked me! Not a single employee there apologized. I wasn’t going to apologize for inconveniencing his day. I wanted out of there!

After confusion over an order, not only was my drink remade without any guff, but I was provided a $ 5 gift card for the trouble of making the trip. Excellent and professional service. I will continue to patronize this location. A vast improvement from its previous location at North Broadway and High.

Love Starbucks, also just found out they have the clover brewing system… Can’t wait! Today I got the Java Chip and it was ½ of because off happy hour. Can’t beat that with a stick as my dad used to say.
Service is great, but there isn’t much parking. I counted 9 spots. There were lots of people in here but these people must have walked here.

Starbucks is amazing overall, but this Starbucks is the best! It is huge and has a decent size patio.

The first time I attempted this starbucks, the parking lot was a wild west. People were making their own spots, and the drive thru line went out until the street. That review was deleted, because people aren’t entitled to hear that the parking lot is not easy to get in, and read my attempt to partake in starbucks.
The second trip to starbucks was successful but resulted in waiting for my order to be made for 10 – 15 minutes. Seriously. They had about 6 workers, two of which seemed like they never had been in a starbucks in their life. They kept spinning around in circles picking up cups while the experienced baristas bumped into them. I really thought my order was lost in the drive thru shuffle when finally it was called out. There was about 10 people behind me waiting for their order to be made, who were clearly getting antsy. Basically there isn’t a lot of waiting space and they were on top of people’s tables. This starbucks has some kinks to work out, but I am sure it HAS to get better.
The drink was fine. We opted to do patio, because it was much warmer inside the starbucks then outside. The patio is only 4 small tables very close together, but it is something. Hoping this starbuck continues to train their staff, or maybe tries a few layout rearrangements.

New location! First word that came to my mind when I walked in was, young. It wasn’t the people per say, because there were a wide range of aged people, but the overall atmosphere from new furnitures, sleek wall fridge design, plentiful seating, to attractive baristas just say, young.
The only reason I decided to check this place out was their hours: open till 11pm Monday to Friday. I love cafes that open till late so I can just study late without having to go home early and be tempted to go to bed. This location for sure has better access than the previous location (North High and North Broadway). I remember waiting around 5~10mins to get out either onto High St or N Broadway at the last location but this new one has easy access.
Another plus, plenty of tables, chairs, and sofas to study or chitchat! There’s a long table in front of the cashier’s that looks like a perfect location for group work if you ever needed one. There are a handful of NEW comfy looking sofas where you can spend hours chatting or reading a book without having to stand up every five minutes to give your cheeks a break. However, they only have a handful of outlets by the window so if you need one, dart through the crowd and claim one of the window tables.
So, if you’re ever looking for a new SB location or just a place to do your thing, you should definitely check this place out. What’s not to like when attractive baristas whip up a nice smooth coffee just for you? Haha.
Ahh, one thing though, parking is pretty limited. Several times I stopped by and left because there was no parking spots available. So have other options in mind before getting here because twice out of three times you’ll have no luck. But once you get in, you’re good!