Square One Salon & Day Spa

The manager contact me for the color and redo it. Now my hair looks pretty chocolate brown

RON is amazing! Thanks for the cut today for our son… it looks fabulous!

Bridal services. I had a manicure and pedicure done by Christine. She was friendly and gentle. She took her time with both services and did a great job! I had my hair styled by Danielle, she was also very professional and took her time to make sure I was satisfied with the style from all angles. Meagen did my makeup and she was very open with suggestions and any changes that I requested. The ambience in the salon is excellent and relaxing. They do a great job at pampering you!

I’ve been to Square One a couple times and both occasions were great. I’ve had Bailey and Tara as stylists. They were able to give me exactly what I wanted and you can trust their advice. Sometimes when you get highlights, especially with dark hair, they end up looking like something out of the nineties with straight blonde streaks against brown hair.
Tara was great with color and I appreciated the detailed consultation before the service so she was able to provide the subtle color that I wanted and suggested to color the bottom layers of my hair so it would give me the Carmel hints I was looking for. The cut us shaped well so it lays great. They don’t suggest using a razor as the first option which I appreciate. Sometimes I have to argue with the stylist about using a razor on my thick hair. It just doesn’t work. I hate a razor cut. Tara agreed.
I’ve been here a couple times and loved the cut and color every time. Definitely making it my go-​to salon.
Some perks: a cup of hot tea, really lovely flavor, and a free mini facial.

Not sure if the person who answers the phone speaks English very well. But it was like pulling teeth to even check if I was able to walk-​in without an appointment. If you have the patience, I’m sure it is a nice place.

I can’t even put into words the amazing customer service I and my bridesmaids got here. They had to deal with last minute accommodations, us being late every day and constant changes to what we wanted. They not only dealt with all of us in stride, they treated us like we were all that mattered; which on your wedding day, means a lot. To say the least.
So thankful we found this place. If everyone gets the same treatment they gave us, they are beyond lucky.
They literally made the start to my wedding day better than perfect.

excellent massage from john. possibly the best lower back work I have ever had.
manicure & facial were just ok.
check out process was cumbersome.
haircut & highlight with heidi were both so good. she’s crafty and thoughtful. I would have liked to been advised about the $ 25 charge for the conditioning treatment before agreeing to it.
parking was super easy. there’s a huge, cheap pay lot next door. to be a full «day spa» there should be a better relax-​in-​between room.
overall– a much needed & nice day. definitely recommend john & heidi.

My Sister-​in-​law and I spent a whole day and a half at Square one recently, receiving the ‘The One’ spa package. Our day started out with Aveda Tea (which if you don’t know, it’s the best and you much try it at any Aveda Salon!) and settling into the salon after a tour. We started with our brow wax then lead into a Facial. We had Christine and Stephanie, they were amazing!!! After our facial we had an hour long massage, each tailoring our services to us personally and focusing on our personal needs. Then we had lunch provided by the Spa, which we were told was from a partner restaurant around the corner, and was delicious as well.
After lunch Stephanie and Christine came and got us for our pedicures and manicures! We didn’t even think to bring bubbles to enjoy during the day but the manager Lauren was so nice to go out and get us a bottle. We enjoyed bubbles through our pedicures, manicures and for the rest of the afternoon while we had our hair cut, conditioned, and styled! We finished up our wonderful day by sipping more tea and having our makeup applied! Then we checked into The Westin to rest for our half day the following day.
The second day was equally as great of an experience, starting with brazilians then had a full body exfoliating treatment and hydrating wrap!
I would highly recommend Square One to anyone! We will 100% be back! Thank you to everyone at the Salon for such a wonderful experience!

I came into this beautiful salon for a gifted massage which was truly amazing and took place in a pretty room with lots of ambiance. I was able to add on a gel manicure last minute — the staff was super accommodating and kind. A great place to get all your beauty needs done! Loved it!

I’ve had two visits here. My first one was a full-​on «spa day» with mani-​pedi-​massage-​facial. I was at the salon for over five hours and it was such a relaxing day!!! Pretty spa with friendly staff :) when shopping around for a package, I was open to going anywhere in Cbus and Square One offered the best deal! Of all the services I received, however, the massage with Audrie was THE BEST!!! Today I returned for a 90-​min full body. Audrie really listens and cares about your pain-​points. She adjusts pressure if you tell her. I can’t say enough GOOD about her. I feel like a new person thanks to her, neck and shoulder pain is gone :) she may have a tiny frame but she is the strongest therapist I’ve ever gone to. Can’t wait until next time!

I recently moved to Columbus and was in desperate need of a good eyebrow wax. The first place I tried was absolutely terrible and they ended up making my brows look worse than when I first went in. I came here to get them fixed up and could not have been happier! Meagan made my brows look better than ever and she was super friendly. She knew exactly what I wanted and even made some suggestions to fix up what the last person had done. Overall great experence! Awesome atmosphere, VERY comfortable beds, relaxing wax rooms, etc. It was all great. I will definitely be back!

Itssok. It was fantastic to be fit in within 24 hours notice for a mani/​pedi.
My tech was very pleasant, the chairs were great. Since it was my first time, I got a quick tour of the facility which is currently in the process of expansion.
Across the street from 16 Bit bar and Dirty Franks, it’s a fun little walk from my office. Services are priced about averagely for Aveda salons.
There’s a couple’s massage room. Could be fun!
For $ 80, my mani lasted 2 days. Pedi was good and took care of most problem issues. Not enough attention to nipping/​shaping up cuticles on top or bottom. Pedi looks 2 weeks old at 3 days for the cuticles pulling back up and not being trimmed. Same with manicure.

Really needed my nails cleaned up, wasn’t doing a great job myself so stopped in for a manicure.
Staff was great, service was great, even the price was great.
No problems here, and don’t be afraid to go if you’re a guy, there were more gents here than ladies when I was in.

Was visiting from out of town and went for mani/pedi’s and was so impressed when they were able to fit me in to style my hair the next day for the wedding. Everyone working there was incredibly kind and super accommodating! The prices were great, the service was awesome– we looked great!
I would highly recommend Square One Salon — wonderful experience!

Ron Keffer has been cutting my hair for a couple years now, and I could not be happier. He is thorough and has great attention to detail. Plus it is always nice when someone rinses your hair after the haircut, and the hot face towel is a great way to end the appointment.
Getting to Square One also is really easy now with the new location and plenty of street parking is available. It is a beautiful facility.
I highly recommend Ron to anyone looking for a great haircut.

I highly recommend this place. They have knowledgeable hair dressers and fantastic customer service. When I first moved to Columbus in 2011, knowing I wanted an Aveda salon, I ended up choosing Phia. I was constantly disappointed with the outcome and attitude towards customer service so I finally switched to Square One about a year ago and don’t see a reason to look elsewhere.
Due to an my erratic schedule (I can rarely schedule hair appointments more than a handful of days in advance) I’ve gone to several stylists there and am always happy with the outcome. My most recent favorite, Lynn, moved to the New Albany store so I went with Alyssa yesterday and she is great. Great value too given that she is a longtime stylist but new to the store so does not yet have the ranking and price of some others.
But what puts Square One over the top is its customer service– hand massages, mini facials, scalp massages, willingness to right anything you are unhappy about. It’s hard to explain the difference between a place like this and a place like Phia; both are Aveda salons but have a completely different culture and attitude. Sure, Phia’s attitude towards its customer experience might cut it in NYC but this is the Midwest. And Square One’s realization of that really informs its customer service and is what makes the difference to keep me coming back.

I went here to have my girl, Stacy, fix my hair and the only really bad thing I can say about this salon is the parking sucks!!! It’s downtown so that explains it all. It is interesting to be sitting in a chair having your hair done and watch the world go by out of the windows.
Aveda products are there and they do try and get you to buy them but a simple yes or no and it’s all taken care of. What I enjoyed the most when I visited this salon was the gratis eyebrow arching I received. I wish I could remember who the girl was who did it because not only did she do one helluva good job! The entire experience was so good I nearly dozed off while on the spa table.
When can you say you’ve ever done that while getting your eyebrows done? I want to go back and try a massage there.

Erin W. did the MOST AMAZING job on my eyebrows! Literally the perfect arch! I am super sensitive to waxing and she was so careful and detailed. My eyebrows have never looked better! So happy!
***EDITED TO ADD THAT ERIN IS NO LONGER THERE!****

I’ve been meaning to try Square One for awhile, and I’m glad I did!
I normally go to Charles Penzone in Dublin for last-​minute blowout appointments and updos, and to Adam Bahgat of Salon Lofts German Village for my technical cuts and colors. However, sometimes it’s just too hard to get out to Dublin and my brows and mane were in desperate need of taming. A quick jaunt down the street from work, and I can sweep in and out for appointments without having to fight rush-​hour.
It’s an Aveda salon, which is neither good nor bad in my book, but worth knowing. I’ve known some people who physically react to the heavily-​scented products. I enjoy Aveda products from time-​to-​time, but I never want my hair to smell that strongly ALL of the time, so I’m not likely to go nuts buying the products.
Price-​wise, I felt like this was relatively on-​par with other salons in the Columbus area. Perhaps a tad more expensive, but not much (less expensive than Nurtur, also an Aveda salon). However, any nominal upcharge is still a savings for me if I can miss less work and not drive (hey, no gas money!).
The best surprise was the upstairs spa area. It was simply gorgeous, with a unique metropolitan vibe. The décor (dark woods, natural fibers, pops of color), reminded me of a Michigan Avenue Chicago spa. I felt secluded and calm, while still feeling part of «the city» — and that was just for a brow wax! It had one of the best resting-​rooms I’ve ever seen in Columbus, which makes this a candidate for a complete spa day (I’ve mentioned in other reviews that I find Columbus is lacking in full-​service day spa amenities). Even better, the spa is separate from the salon completely (on another floor, down a hallway), so the hustle-​and-​bustle of the hair portion will not harsh your mellow.
The front-​desk staff were friendly, professional, and helpful. The esthetician doing my brow wax (Jessie) took her time and talked to me about the particular challenges of my brows and gave me a plan for how to attack them beforehand (I have curly, sparse eyebrows… a strange and challenging combination).
My blowout (by Amy) was neither the best nor worst blowout I’ve ever had, but she was very sweet and listened to my direction. Not everyone can give me a round-​brush blowdry, but Amy was diligent and I was pleased with the results without having an iron touch it. I could have used a little more tension at the roots, but the humid day and my desperate need of a cut didn’t help (not Amy’s fault).
The shampoo bowls were a little different– you don’t have to lean back as far into the basin. Less neck fatigue. Not as cool as the lay-​down shampoo stations at Nurtur with accompanying mini-​service, but still nicer than a traditional bowl (and anyways, Nurtur certainly builds in these luxuries into the prices).
I will definitely be back to Square One! It’s almost dangerous that this location is so close to work… too easy to slip out for an hour and get my blowout fix. In a perfect world, Square One would be open earlier (8 am?) so that I could come by to smooth out my locks after spin class at the ACC, but I understand that they might not have the client-​flow to support earlier hours.

I was a customer of Phia but was looking for a new salon, because I was tired of the constant product sales pressure and high prices at Phia.
While I was in Dayton over the holidays, I went to the Square One there, was happy with it, so decided to try them out here in Columbus too.
I’ve been to Quinn a couple of times now. She is very friendly, makes my color look really good, and actually listens to what I ask for! I can’t tell you how many times I’ve had girls at Phia cut my bangs when I specifically told them not to touch them and let them grow out! After three visits to Square One, my bangs have grown out. Surprise! When I told Quinn that I loved having curls in my hair but that they would never stay in no matter how much product was used, she asked if I had ever tried straight iron curls. No other salon had ever recommended this to me. She curled my hair and it lasted for 2 days until I washed them out. Quinn is on maternity leave right now, but if you are looking for a friendly stylist who will listen to what you want, you should go to her!
The atmosphere at Square One is very nice. Lots of natural light and you can watch people going by while getting your hair done. I’ve never had to wait past my appointment time, which says a lot about their ability to schedule. I hate waiting so this is a big plus.
Square One is also reasonable when it comes to prices. I have been asked if I want to buy products, but not pressured. I don’t miss Phia and won’t be going back!