Performance Bicycle

These guys are great. They offered me a much better price and turn around time on my road bike rear wheel replacement than I was offered at Roll. Friendly and knowledgeable staff and a great assortment of cycling gear and apparel as well.

I had the best service ever when I needed help with a flat tire. I hadn’t ridden my bike in a long time & I’m a novice rider who’d never changed a flat before, so I was really disappointed to discover the flat tire. I brought the tire & my spare tube to the store in search of assistance. Milt was so awesome!!! He went out of his way to not only change the tube, but to show me step by step how to do it. He even determined how it happened & really educated me throughout the whole process!!! Thank you, Milt, & Performance Bike for a job well done!!!

Visiting Columbus from Utah and was happy to find a brick and mortar Performance store in Columbus. I bought a bike on craigslist and it needed much more work than I thought — so… Performance helped out with a seat, seat post, new wheels, tires and tubes, a cyclometer, and some tools — at great prices too! The staff from the counter to the service personnel were all helpful and professional. They’re busy — but always willing to assist. Karen was especially helpful — and a professional too. A good group — who seem to enjoy their work. Thanks! (BTW Urban Meyer was a Ute before a Buckeye!)

I have been a customer for years. Bought two bikes from them. the sales portion of PB is fine. its the service team that fails consistently. The guys back there are nice and professional, but it seems for every repair, I have to come back at least one other time for them to fix it correctly. After three tries with my brakes (which I bought from them last week) I have given up in terms of getting them to work properly. Beware getting service here…

Got my bike here a little over a year ago and have not had any issues with it until I had a tire issue this week. They were very friendly and helpful– they fixed it on the spot and were not overpriced. If you buy a bike here they will do tune-​ups for life. When buying the bike I went and looked during the week and the sales people were very attentive and helpful, then went back on the weekend to buy and had trouble getting someone to help. Overall very pleased with performance.

I visited today with my friend to get her bike fixed and ready to start commuting to work. The staff was very helpful both on the phone and when we got there for the repairs. They said it might be a while for the repairs considering that they were busy, but if they consider 10 minutes a «long wait» then I’ll take it!
I was thinking of bringing my bike from home, and I’ll definitely be coming back here for my personal needs. Update pending! :)

The guys in the shop are a hoot. I’m new to mountain biking so Rus and Chris have been my go to for all the tips on where to ride in the area. They share the same passion I do for going out and getting on the trail. I recommend this shop to anyone who has questions about getting into the sport.
Just had my bike in for service this weekend and they had it back to me within moments. Awesome!!!

My wife and I wanted new bikes so we paid a visit to Performance Bicycle. What an outstanding experience we had! Bret was wonderful in helping us get the bikes we wanted and spent lots of time answering our questions and properly fitting us for our bicycles. He went above and beyond to make sure we were happy with our purchases. I definitely recommend this store for your cycling needs.

I’m retiring from marathoning, but want to get back on the road, so I decided to get a new road bike. I did it the intelligent way and started looking weeks before I was ready to buy. I hit several bike stores in North Columbus, but just happened to see this one on the way home from the zoo. I’m glad I did. The sign on the door said SALE, but don’t they always? ;) Well, it does make sense for a pre-​Spring sale and once I got in, i have to say the sale was legit.
I thought Performance had a wider range of selection in the price category. I had seen a 2014 model Fuji bike on their website and the price was several hundred below other models with the same features. I didn’t find another bike anywhere with disc brakes for less than $ 1500. I think I will like these brakes, but time will tell. The price was great, I took a test drive and loved it. All the features every store thought I should have, but $ 300 less than eveywhere else.
Quick google search on my phone showed all good reviews for the Fuji Sportif 1.3 so I bought it. I could have taken it home, but we had our grandson and car seat, so I came back the next day. That night I got a welcoming email with a 20% accessory coupon so now I have a new carrier that is more secure than my old one and I know I will get use out of it. Overall, I’m happy.

I came here on a Saturday afternoon in search of a new road bike. I walked into the store looked around at a few bikes and saw one on a raised platform I was interested in seeing more closely. It was about 20 minutes before a sales rep asked me if I needed anything. The seemingly lack of interest in my business was a theme throughout the afternoon. The saddest part of it being I believe the manager was the one assisting me.
After pointing out the schwinn bike I wished to take a brief test ride, he said he needed to have the maintenance guys look at the bike, check the tires/​brakes/​etc. to make sure it’s all good. That’s fine, but i had to wait 25 – 30 minutes for that! I asked the manager a few questions about the bike, but he didn’t seem very knowledgeable about things like the shocks on the front of the schwinn bikes. Also, compared to other bike shops, I was never asked «what will use it for» or anything about my biking habits.
I returned from my test ride dissapointed in the bike and explained my reasoning to the manager. He simply said «ok» and walked away. He didn’t ask if I wanted to see any other bikes, so I left.
The only saving grace at Performance Bicycle is the prices are on the lower end of average. So if you know exactly what you want, it’s worth checking out. But if you need any help in your search, do not come here.

I’ve been talking about getting another bike for the past couple of years, and when I saw a sale online for Performance Bike, I decided this was the perfect time to get it. All I knew was that I wanted a hybrid bike– the staff at Performance Bike helped me decide the rest and pick out a perfect bike for my needs. They never tried to up-​sell me on a bike that I didn’t need, even if it was more expensive.
Their layaway option (which is about to change) was also a definite plus to buying a bike here. I chose to store it there until I was ready to use it… what use is a bike sitting in storage all winter?! Russ was very accommodating with this option.
This store has everything you’ll need as a beginner or avid cycler– and at decent prices, too. They’re always having sales and offering coupons, which helps. And, their maintenance programs are worth the extra $$ when you buy them with your bike!
If you’re in the market for any cycling equipment or bike, be sure to check out Performance Bicycle– even if it is just to pick the brain of the staff members who seem to know so much about what they are selling (what a concept).

I had a great experience when shopping for a bike at Performance Bicycle. The prices are competitive and staff is knowledgeable and helpful. They are not pushy at all and do not try to push you towards the most expensive bikes if those are not suitable for you. I came in and told them I haven’t had a bike since I was about 12 and wanted something for beginners. They stuck with entry level bikes that were perfect for my needs at this current time.
They are always running sales and have a great points system for returning costumers. I will definitely be bad when I’m ready for an upgrade.

My wife and I came here Saturday morning looking for a road bike. We were greeted warmly by a sales representative and that was pretty much the only good thing that happened :(
We talked to the representative about our lack of knowledge and basically asked if they could talk through the differences in bike build, frame composition, components, etc. Unfortunately, we didn’t really get a good answer, basically stating that Carbon Fiber is better than Aluminum (not really why), but all frames from their store and Trek and Specialized were all made in the same factory and were same quality, just that you’re paying for brand name. I actually went to a couple other stores in the area that sold Trek and Specialized and all the frames had different technology and build, so that was either false or misleading.
The other thing is that after briefly discussing the frames, the representative brought my wife a couple bikes, but they all were too big. We then talked about what bike would fit her and they stated that they didn’t have any bikes in her size. That’s it. Didn’t mention anything about when they get the new shipments, etc. I had to ask. (They get shipments Wednesdays). But, they didn’t even ask for our name or number to tell us when they got or would get a bike that would fit my wife. Apparently they don’t know what bikes are coming in so they can’t tell us if the upcoming shipment has a bike her size. FAIL.

After reading Cycle T’s review of 6÷18÷12 I was afraid to take my bike in for the free tune up that I try to get annually. However, I had an issue with the gears and needed immediate help. I called on Sunday morning and Mark said it would only take 20 minutes to do maintenance on the bike and I could bring it in any time. Later in the afternoon I took my bike to the Sawmill Rd location and the service couldn’t have been better. They took my bike immediately and though it took an hour for them to get the issues fixed, my bike is repaired. I have always had good service at this location. I’m wondering if the owner/​manager of this location read Cycle T’s review and chewed up a few employees.
I will continue to go back to this location. Great service!

Got my bike here, and have had service done. Prices are a bit high, but they have a lot of sales. Staff is very helpful, without being pushy. Service staff is pretty laidback, knowledgeable, professional.

I’ve bought three bikes from here over the past two years which should say a lot about what I think of them. A mountain bike each for my wife and I, and most recently a higher end racing/​road bike for me.
My experiences here have been mostly very positive. The only bad experience I had was when I dealt with one of the mechanics to have an adjustment done. The mechanic pretty much was talking down to me when talking about my bike, but I attributed it more to the typical personality type of any kind of enthusiest than I did to him trying to be rude. I’ve also experience similar, but far worse condecension at some other local bike shops, namely bike source so I don’t hold my one mildly bad experience here against them quite so much.
That being said they’ve always been more than helpful when it comes to helping you make an informed and sensible decision about a bike, never using any high pressure sales tactics, always very laid back.

I always get great service and great deals from the good people at PB. I highly recommend them for a new bike, clothes, parts ans service.

If you want someone to hold your hand and walk you through every step of your bike, parts, or gear shopping, Performance Bike on a weekend day is not for you. Me, I don’t like having a hovering sales associate, it drives me up a wall so I’m just find doing my thing and hunting someone down when I need them. But if you do want that super personal service, this location is way less busy during the week and you can certainly get it if you like it.
Performance Bike is not my most favorite bike store in Columbus, but it earns major brownie points for cheap prices, a great selection of gear and accessories, and extended clothing sizes because we big chested lady-​folk want jersey options too!

After not owning a bike since early high school, i decided i wanted to get back into biking. I went in one Sunday and they happened to be having a huge sale, plus I had a coupon, so I got a pretty good deal. They had a range of bikes in terms of quality and price.
The first guy that helped me was pretty nice, altho a bit of a smartass and not super professional if you care about that kind of thing. He answered all my questions and was honest with me about the differences between the bikes and didn’t try to sell me something i didn’t need. For a novice like myself, I wouldn’t really be able to notice or care about certain features on the more expensive bikes.
I went back on the Tuesday because I earned store credit when I bought my bike for 10% of my purchase, but it did not apply til the next day (this required a purchase of a $ 25 yearly membership, but was well worth it considering how much money I spent). The same guy helped me get some pedals, and a second guy came over to help me when i was looking at helmets and a mirror. You wouldn’t think one could have many questions about a helmet, but i did. And he was extremely helpful and patient and answered them all.
Overall, I had a really good experience at Performance Bike and would recommend them.

Great prices for good quality. There are better quality items at other stores, I will mention that. I’m a biker, but not a winter biker and not an every weekend racer. I like to have the proper equipment and clothing to ride comfortably for miles, but can’t fathom paying up to $ 100 for a pair of biking shorts. Not these days anyway.
I found a pair of shorts that fit well, and would be fine for the long rides for $ 30. They weren’t tri-​shorts, so the butt pad is bigger than I prefer, but I’ll make do.
The change of seasons is a good time to catch some last season sales. I would take advantage. It’s not like biking styles (with the exception of the actual bike engineering) ever really change that much.