Crowded store, long lines. The store is unorganized and cluttered. The good thing though is the prices. The staff is semi helpful. The music mixed with the commotion in the store makes for a very congested experience. It is a bit stuffy in the store as well…
Gabriel S.
Classificação do local: 2 Westerville, OH
Though the customer service at this store is excellent the state of the store is pretty deplorable for a large retail chain. The clothes are organized only slightly better than a thrift store, some shelves totally bare, many clothes completely unmarked or in the wrong location, and often clothes just lying on the ground. If you actually want to find what you are looking for I would recommend another location.
Tammy A.
Classificação do local: 4 Columbus, OH
Oh guys why did you install that security system that always speaks when someone enters or exits the door? More commonly found in households. The store is pretty well laid out now compared to the time I was here a year ago and it was a complete mess. I was able to find my size in shorts, shirts and dresses very easily so I can tell the store associates are doing a good job placing everything where it should be and easily accessible. One thing I really like about this store is the activewear is so organized. If you don’t already know me as a person, I’m a very organized individual and so I like things that are also organized. When you see things so organized you know where to find them. I also like seeing the price differences when something is on sale. These signs are sometimes not very visible at the other stores I’ve been to. My shopping experience here was definitely easy and I like the organization and visibility of the store now. As well as the friendly staff. This is definitely my favorite clothing store, if you all can’t already tell by my two other reviews of it at various locations.
Emily O.
Classificação do local: 2 Dublin, OH
Holy hot mess. This place was a total disaster I have been to garage sales that were more organized than this Old Navy store. There were piles upon piles of balled up clothing on the tables that did not match each other. The dressing rooms were total chaos with clothes everywhere and no one working in that area. When I went to check out my two items I had to wait in line for over 25 minutes due to one cashier working. I think that this Old Navy store really should consider hiring on more staff to keep the place clean and lessen the wait times at checkout. I cannot stand rummaging to search for purchases, so I don’t think I will be back to this Old Navy.
Shea H.
Classificação do local: 2 Hartford, CT
Most Old Navy stores look the same to me and this is no exception. The space is stuffed with average stuff(meaning no petite, tall or plus options). Things are mostly well organized. The back corners: not so much. There is nothing spectacular about this place. And I think there are far better options online.
Liane R.
Classificação do local: 4 Cleveland, OH
Fast check out lines and returns, great clearance section. Wish it had maternity and plus.
Shannon F.
Classificação do local: 4 Huntington Beach, CA
Walked around while waiting for girlfriends to finish getting their nails done, and figured I’d go see the sales at Old Navy. Bought 2 $ 15 sweaters and a fluffy, furry jacket for $ 30(a jacket like that from like Holister would be like $ 60 most likely)… but went into the dressing rooms like 3 times. Oh and cute selections on scarves right now! I couldn’t help myself, winter was coming, and the sweaters were really really soft! Cashier was friendly and tried to sell me to get that credit card, but«waa-waa»… sorry charlie.