Motorkars

Excellent service. Took their time with all of my questions, and fixed my car. I found them on google and glad that I did! Shawn and the rest of the team are great.

Service beyond compare! I have been a customer for over 25 years. I own a 1968 Westphalia Camper, a 2004 Beetle Convertible & a 2012 Audi A5 and I take them all to Motorkars for service. They know their stuff. They can handle everything from the new high tech service to old school mechanical repairs. They will even provide recommendations about cost saving options or prioritize work, so you can do what needs to be done now and save up for what will need to be done later. I once called them from the side of the road. They described the repair step by step so that I was able to fix it and get home safely. What other repair shop would do that?!? That’s just one reason why I have been a customer for over 25 years. Motokars is a local, family owned business with people who care (Mike, Shawn, Shirley, Matt) technical expertise, rare integrity and a personal touch. Why would anyone go anywhere else?

VWs can be maintenance hogs. I’ve had several, and though I can change oil and do a bit more, as I get older I want to do less and less. I tried to do some brake work on mine, and started to screw things up. Took it here hoping they could fix my mistake (and the original problem.) They did. They told me exactly what was involved, kept me informed about what was going on, and fixed a couple of other little things. They know what they’re doing, and when you have a weird car that is important. They’ve been specializing in VWs and Audis for decades, and know their stuff.
Prices are a bit high, but you get what you pay for. Some things you do not want to take to a chain or a local guy who might be a great mechanic but doesn’t know the quirks of these cars. I hope I’m not back soon, but I’ll be back next time I need something.
Plus, their back lot has lots of cool cars in it.

These guys are great. The owner, Mike, has a great business philosophy. He enjoys what he does, hired great employees, treats them well and it flows through to the customers. I brought my 1998 Audi in today and had the best repair experience of my life. They did great work, charged a fair price, and even fixed my turn signal for free. I can’t emphasize enough that these are the guys to see if you have an Audi, VW or Porsche. I’ll be back.

Most excellent vehicle repair experience I’ve ever had. They replaced the compressor and associated elements of my a/​c system on my 2000 Eurovan camper. Shawn, the service manager, is expertly knowledgable, friendly, resourceful, honest, and a great communicator. Shop looks and feels professional. They went the extra mile for me, dealt well with my service contract provider, explained things, performed on time and as promised. Made space for me in their schedule because of my special needs. It was very difficult to find a shop who would/​could do this work. I drove 3 hours to get there and stayed 2 nights in a motel while diagnosis was made, parts gotten, and repair made. It was worth the trip and the money. They’re the best.

I cannot say enough about the high standards, performance, customer service of this group!
Love, Love! Puts my mind at ease everytime.

THE place for Audi and Vdub owners. Heard a rattle in my engine. Called. They told me to come on in anytime for someone to look at it. I was there in 30 minutes.
A guy immediately comes out and for half an hour diagnosed the probable cause. Told me it wasn’t serious and could get fixed anytime if it got worse. He also inspected my full engine, reset a hose that was falling down, explained everything in plain English and simply said to stop in if it gets worst. He even gave me a ballpark price.
Then, the best part, I owed him nothing. He said he was happy to help and to swing by whenever if I needed them to listen to something else.
Amazing service seems cliché and overused but it’s spot on with them. They do things right: treat me with respect, honesty and knowledge. Plus, they don’t try and screw you over with repair costs. Not to mention, the office was full of Vdub memorabilia. It’s so great to find a place that’s as equally passionate about giving me and my car great service as much as I’m passionate about my driving my ‘dub.
We all know how our German cars can be a Christmas tree of indicator lights on the dash and it’s such peace of mind knowing I have a place to trust.

It’s great to go to a place that knows all about your car. Motorkars is just that (if you have a VW). They did a very comprehensive inspection of a used ’97 Jetta that I bought and they laid out a plan for NOW, KEEP AN EYE ON, and LATER. When I had them repair the NOW items, everything was as quoted, no surprises, and the car runs great. They took the time to explain everything to me and I feel very comfortable knowing that this car is now safe and in good running condition. They stay booked up and schedule about a week out, so you may want to consider that if you are thinking about having some work done — don’t let it turn into an emergency.

Let’s start off with my car history: I’m a decent driver. I own a 1998 VW Cabrio. Also, I know next to nothing about cars. Wanna know how much of nothing I know about cars? I’m from New Jersey. I just learned 6 months ago how to pump my own gas. Why? Because in NJ, its against the law to pump your own gas. Yes, I’m serious.
That being said, I was dismayed when all of the sudden my car’s electric system began to do weird things. The window’s wouldn’t work, the radio was shot, the doors wouldn’t lock and oh yeah, the car wouldn’t start. Great. I know nothing about cars AND I have to go to get it fixed. My worst nightmare. I had been told horror stories of how many auto mechanics try to rip you off by telling you that you need to get this, that and the next thing fixed as well.
So, I did a little research. Motorkars only services Volkswagen and Audi (and some Porsche vehicles) so, by this logic, I figured that they would have an encylopedic knowledge of the ins and outs of my car. Boy, was I right!
The service there was phenomenal! I called them up, asked if they had room, and if they were able to take my car. They sounded excited and enthusiastic to help me, and even took my car that afternoon! Once I got there, all of the people at the front desk had spiffy matching uniforms. Call me old fashioned, but it certainly added to the cohesiveness of excellent service that I received there.
My car was ready in two days! I cringed for the quota, but they only fixed what I wanted them to fix! There were no ad-​ins and the price wasn’t terribly horrendous. They got my car back up on its feet in only two days flat!
I’m knocking off a star only because they couldn’t fix the automatic locking of my doors. My doors lock fine now, but I have to do it manually. Its really not such a big deal considering how well they took care of everything else. I mean, they brought my car back from the dead.
I would definitely recommend them to anyone who needed car repairs on their VW or Audi… or Porsche. Man, I need a friend with a Porsche. That would be awesome.