Macy’s

Eh, maybe my review will be harsh because I can’t afford 99% of the things in Macy’s but, whatever.
The associates are friendly at first but as soon as you tell them you’re «just looking» they turn into some of the snobbiest people ever. Their noses automatically turn up and then they ignore you for the remainder of your shopping trip.
The other shoppers get on my freaking nerves. It’s Macy’s. It’s Columbus. It’s a public… PUBLIC…mall. Why do all of the people that shop here act like this is some exclusive store that only the elite (no Unilocal pun intended) can shop it? Honestly I have never seen more entitled, self-​centered, pretentious people gathered in one location before.
The prices are absolutely ridiculous. I’ll stick to T.J. Maxx and stores of the like for my name brand shopping.

I want to give this Macy’s 4 stars, but there seems to be a huge discrepancy in the competency of their employees. Some of them are incredibly friendly and helpful, and others are unbelievably slow and uninformed.
Exhibit 1: I did an online pick-​up-​in-​store order, but it had both jewelry (which is typically picked up in the fine jewelry area) and non-​jewelry items (which are held upstairs). I ended up going to regular pick-​up area since my confirmation email wasn’t very clear about where to go, only to find that it wasn’t there. To save me from having to run around the store, the employee upstairs called down to confirm that my order was held at fine jewelry (it was), and the people downstairs had everything ready for me in the 30 seconds it took for me to ride the escalator. All in all, even with the initial error, my visit took about 10 minutes. Great service!
Exhibit 2: I needed to make a return on a few pairs of earrings, so I just went to the nearest service counter. The cashier was ringing up a woman (no line), so I figured this would only take a few minutes maximum. Somehow, fifteen minutes later, she’s still figuring out how to finish up the purchase, but more annoying was her blatant indifference for how long the transaction was taking. I was about to go to another register when a different employee finally showed up to help me with my return… only to tell me that jewelry could only be returned at the fine-​jewelry counter. At the fine-​jewelry counter, I was told that although *fine jewelry* did need to be returned there, normal jewelry (i.e. the two less-​than-​$ 25 pairs of earrings I had) could be returned at any counter. Which makes sense — if I can buy them at a register in any department (pretty sure I made my purchase in the men’s section), then why can’t I do the same for returns? It only cost me an extra maybe 2 – 3 minutes total, but the principal really irks me.
I do like that the store is kept very clean and well-​organized, and you can always find good sales occurring. Just be wary of the customer service…

.My husband and I just tried to shop here and no one could help us. We went to the men’s shoe department and tried to buy shoes the guy could locate them and the previous customer’s shoes as well. Then we went and found a couple other things and some items in children department. The lady clearly only wanted to help her friends. There was no one in line. As I approached the counter one of her friends came up and threw a part of pants in front of me asked how much they were and then bought them. I was the next in line and then her other friend was ready and so she was like hold on I need to ring her. I left there without buying a thing. I hate Macy if it’s not one thing it another. Shop kohls at least they check you out and actually can find things when you ask

I’m not a Macy’s hater, but I’m definitely hatin’ on the Easton Macy’s.
First, it’s at Easton, which is totally fine if a store is worth the hassle. I can assure you – this Macy’s is not. The store itself is super congested and crowded, and don’t even get me started on the lines at the Starbucks/​restroom area.
The men’s department always seems picked over or just has a poor selection. On my last trip, I did find a few things I wanted to try on, but the dressing rooms were atrocious! While I was in there, I seriously thought to myself: this has to be what prison feels like. A bit overdramatic? Possibly. But still, it was awful and sad.
And the customer service is mediocre at best. The staff is nice enough, but everybody seems disinterested.
So, yeah, I won’t go back to this Macy’s. It has nothing to offer me.

One of the better Macy’s around the area. Due to its size, there is always a good selection of sale racks, and I mean DEEP discount sale racks! I’m usually pretty bored with the generic selection at Macy’s because they are trying to satisfy every middle American who walks in the place. This was not the case until they started taking over every interesting department store in the country. Therefore, you have to pick your Macy’s wisely to avoid looking like everyone in the adjoining neighborhood or school.
However, the men’s shoe department is a disaster! No one waits on you anymore. I had to wait for the cashier to get done with the line to get my shoe size from the back. Then, they just text the request to someone who just sits in the stock room to find out if they have your size. Really? No one to actually wait on me? Heck, give ME his number, and I will text the guy in the backroom to look for my size, rather than wait for you to process a Timberlands return that someone bought online and is returning to the store!
Ok, my rant on the shoe dept is over.
Check out the store — but go to DSW for men’s shoes.

I’m not sure what happened to customer service here but apparently its the customers responsibility to fix their mistakes with the wedding registry.

Shoe department sucks! Had one guy get a pair of shoes then disappear then somebody else help us and disappear and then the first guy refused to help us because he said he worked on commission and that it would start an argument with the other employee, horrible service

The sale and staff were great. I will visit this location again. The only issue was the clearance shoes were a mess.

During this visit to the Easton Macy’s, I was shopping in the men’s shoe department. The service was wonderful. Unfortunately, I don’t remember the man’s name that helped me but he definitely enjoyed his job. He was always smiling and willing to get another size if the current one didn’t work. He even gave us a discount on the display shoe without me having to ask! Macy’s was having a sale storewide when I went and I didn’t have to show him that coupon either, he took it right off the price. I walked out with who pair of shoes because he was so helpful. I definitely recommend this store to shop for men’s shoes.

Who does not know Macy’s? Great store, great concept, always find something to buy. The folks are very friendly and helpful. Needed something they do not have in store and one associate told me where I can get it and it was not a Macy’s store she referred to. Very thankful I moved. Don’t worry Mr. or Mrs. Macy’s I bought a lot of stuff in your stores and will spend money in the future for sure. ;-)

This Macy’s is really clean and well organized. I can’t afford most things here, full price or sale price, but they are good quality. My mother-​in-​law bought me some pieces for work and the sales woman was nice enough to ring up about 7 different transactions so my mother-​in-​law could use all the coupons she receives as a Macy’s cardholder. I really enjoy the INC line they carry.

This is a huge macys and definitely lots to look at. Two stories of shopping. Less clearance than most stores. Good selection.

I started coming here for one very simple reason… to build my credit. I had great credit for a long time, but a few bad years messed all that up. My banker told me Macy’s basically hands cards out so I went to apply for one.
They approved my app on the spot and I went shopping. I knew they had clothes, but I had never shopped in one before this past year. I was surprised to find that they actually have some stuff that caters to my taste. Not only that, but they’ve got some great deals. Aside from some Levi’s jeans, I don’t think I’ve bought anything here at full price.
One down side is that it is so large, it can be a bit overwhelming. When I enter through any side but the south entrance, I nearly get lost in the sea of women’s stuff. Upstairs they have housewares, something I didn’t even know they carried until I started going to this one. The housewares don’t feature deals like the clothes though, at least not in my experience.
It’s all about the sales! Don’t be payin’ full price!

Sadly, I can’t really give my opinion about SHOPPING here but I do know that when I needed to return something, the woman working was quick, polite and friendly!
That’s all I need for a great first impression!

I thoroughly enjoy this Macy’s Maybe a little too much at times.
1. Amazing make up counter. The Benefit counter and the Mac counter usually battle it out to get my attention. But sometimes Shisedo or Lancome distracts me. Anyway… the Benefit counter has an eyebrow bar! YES! An eyebrow bar! The Mac counter is just big and lovely and well, a Mac counter. You can’t go wrong there.
2. The shoe section is sex on a stick. I just love shoes and they have a lot of them. And they’re all gorgeous.
3. The Misses section is great. It has Michael Kors, BCBG, etc etc. Really stylish and not frumpy.
4. The Juniors section is awesome too. They have an AWESOME jewelry/​accessories section. Check it out.
5. They have a great selection of Ohio State Buckeyes gear. I am building my gigantic collection as we speak. It’s all cute stuff too (think glitter and rhinestones!)
6. There is a Starbucks inside (near the shoes and Benefit makeup counter). Praise the Lord!
Quick tip: If you’re ever there during a tornado (I have been), go straight to the Men’s dept. It’s the safest part of the store.

This is a review for the make-​up section at Macy’s, and specifically in honor of the amazing saleswoman who helped me — Jazmine.
So, it’s five in the evening on Wednesday, and I drag myself out to my least favourite place in Columbus: Easton. Unfortunately, you can only buy Urban Decay eyeliner at Macy’s or Sephora in Columbus, and as I didn’t feel like going to Polaris, I ended up at Macy’s. As soon as I walked inside, it started pouring sideways rain and tornado sirens started going off. It figures. Bad, bad, little communist. This is what you get for spending seventeen dollars on a single stick of eyeliner.
Anyway, I almost immediately bumped into Jazmine, who informed me that I had to go to the corner with a bunch of other people, because apparently we were all going to be sucked up by a twister. I asked her if she was joking, but she was very calm and approachable about the whole matter, and shuffled us all away into the men’s Polo section.
Once it was confirmed that a tornadee was in fact *not* going to git us, we were able to shop again. Jazmine immediately helped me when I arrived back in her section… I had a bunch of questions about different colors and products, and she was really helpful and sweet and well spoken and… everything I would hope for in someone who is selling me quality make up products. I swear to God, this is why I don’t go to Sephora anymore. See my review of the Sephora at Polaris… those girls… *shakes fist in air* But at the magical oasis of Macy’s (omg), Jazmine even did a lipstick application for me — and the color she picked was awesome. (Urban Decay «Naked» — I def bought it…)
However, it is almost always my experience that sales people at Macy’s (and Nordstrom) are fairly genuine, and this does leagues for their business. I was really just going to buy the eyeliner I came for, but ended up picking up several other products I had been interested in (oh, sinful gluttony!) because I trusted and really liked Jazmine and because I do think good makeup is a quality investment.
I’m telling you, makeup and shoes are my weakness. Despite my politics, I am still a girlie girl. But, I want to be treated respectfully and attentively — and this was exactly my experience at Macy’s this week. Thus, they have created a loyal customer (AND I had a similar experience at the Polaris Macy’s in the perfume dept. a while back). Not to mention, I got a free makeup bag and a free Philosophy sampler set. Wheeee.
Shame on me! *bats eyes*

I LOVE this Macy’s! I always find the BEST bargains on the cutest clothes. They have an awesome «Better Misses» section that has higher end brands usually at 30−65% off. You can’t beat it. No other Macy’s in the area has a better selection of the type of clothes. They also have a great selection of guys clothes at amazing sales. AND bed lines. Of course when I go into macy’s I go straight to the sale racks.
AVOID the shoe department. It’s a nightmare. No one to help you, shoes everywhere, and the sales are never that good.
I like how it has a starbucks. They usually aren’t too busy and are quick with drinks.
The staff is always friendly and 9 times out of ten someone is at a nearby register to check you out quickly. Plus they’ll attempt to try coupons if you’re not sure if they’ll work. Plus, if you bought something right before it went on sale the next weekend, bring in the receipt and they’ll do a price adjustment, no questions asked! Love that!
Anyway, if you love cute designer clothes for cheap go to Macy’s at Easton!

I’m normally not a fan of Macy’s. I’ve never really been able to find what I want there and head to Nordstrom instead. But today, I really have to give them 4 stars for customer service.
My mom found a beverage server online from the Martha Stewart line for $ 100. She went to the Macy’s at Eastland and they didn’t have them in stock but they called the Easton location and they had it. Not only did they hold one back for her, but gave her the Friends and Family discount that they had going on right now. And she used her card. A $ 100 item was now $ 45.
I went today to go pick it up and the staff member who helped me was so friendly! She even remembered talking to my mother on the phone and wished us luck with the party. It was nice that they were so friendly and we were in and out of there within 5 minutes with the item that we needed. I kept asking if that was all she needed because it was so easy!

One of the nicest looking Macy’s in town. Bright, clean and modern feeling. Not very clumpy like many of the others.
A visit over the weekend was nice but hard to find someone to help you in shoes. But that’s normal for Macy’s.

Wife and I stopped in on the day after Christmas. We were there to pick up some stuff for a upcoming wedding. My wife is never one to hook up the expensive jewelry, and just wanted a little trinket piece for around her neck. The display for the item was on the Jewelry counter. However the Jewelry person could not sell it to me, because it was not in the case. She did not know who could sell this to us. We went to the purse counter, who sent us back to the Jewelry counter.
Here’s the thing: If this was black Friday, and all the seasonal help just started, I could forgive this. But this is the day after Christmas, I would have thought they would have the kinks worked out at this point as to who can sell what.
So be it.
On a positive note, they have in store-​child care while you shop. Downside? wasn’t open at 6 p.m. when we were there. We had to keep a hyperactive three year old from tearing the place up. That’s not Macy’s fault though, but added to the unmemorable experience we had.