Lowe’s Home Improvement

I’m quite sure that I could lay in one of the aisles bleeding to death and even then no Lowe’s employee would offer assistance. On the rare occasion that I am able to chase down an employee and ask for assistance they are rude and condescending or complete idiots wasting my time. I hope this dumpster masquerading as a home improvement store gets swallowed in to the earth.

I’ve been to this Lowe’s a few times now to pick up things for my apartment. I’m not sure that there’s much in particular that can be said about Lowe’s in any sort of distinguishing way. If you’ve been to one, or even any other large hardware store, then you probably have a good idea of what to expect here. In my experience, things are generally pretty easy to find due to the clear signage, and the employees are generally pretty helpful if you need to consult with them. I haven’t had any super outstanding experiences here, but I haven’t any terrible ones either.

Bought a kobalt lawn mower a few months ago, called them today since it broke and I wanted to exchange it (kobalt has a 5 year no hassle exchange guarantee on their mowers), this lowes insisted you could only exchange the mower within 30days, clearly they did not know their own brands existing warranty policy.
I went to the lowes by easton and they immediately exchanged it no questions asked. I wouldn’t come to this lowes for anything requiring assistance.

My roommates and I made a small hole in the wall of our house last weekend. I went here to get some supplies and the employees were useless. I showed two of them my list of supplies I needed and they wouldn’t get the supplies for me. Then, the cashier accused me of stealing a piece of drywall. Yeah right, I’m fucking rich as fuck and don’t need you $ 8 drywall.
Also, I’m pretty sure the cashier was racist

I mean, what a great store with a great reputation! I was liked kid in a candy store when I got there! So much to do so much to learn. I had called ahead nonfiction of what part I was needing. Amy in electronics said she could get and hold it. But when I got there, she was too busy to see me and left without saying goodbye. Nobody else acknowledged me. I asked for help in several dept. no one got to me. disrespecting. And they lied to me, wasting valuable time and money. Not even a sorry. They wouldn’t let me have and pay for my 4 dollar sapling… go anywhere else! Pathetic zeros 0really felt like I wasted money on a taxi service and was laughed at. Thanks for nothing! Really need a training team down there.

I know it isn’t their problem that a Dock strike has left me without my special purpose for well over 30 days now. But the way they communicate should be 100% better.
The first time it was 15 days past order date I should have received a call stating that the equipment came in damaged and they refused it for that reason. But not one person thought to let the buyer know this. Now 30+days past purchase, I had to call them, again, And I get the same Dock Strike, bla, bla. All I was offered was we can refund your money. I said yes. Then they slammed their phone on me.

I admittedly don’t do a lot of home improvement shopping, gardening, painting, etc,
But with that said, I somehow frequent this Lowe’s more than I should.
I recently purchased my Christmas tree here, because I believe in doing things at the last minute, and it actually paid off. I paid like $ 8 for my tree as a result. I also picked up a santa hat that was much less than the price on the tag, and also an ornament that was priced the same.
I think this is a good stop if you’re looking for home improvement items, but might not be for you if you’re looking for items that are more decorative.

I’m giving this Lowe’s a three star rating because it seems average. I wasn’t disappointed and I wasn’t wowed.
If you like Lowe’s other stores, you’ll be satisfied here. Personally, I find the layout a bit confusing, and I always have trouble finding what I need. Lowe’s stores are just really big, and I find myself walking back and forth a lot in them. However, since all Lowe’s are like that, this one must be average.
The employees have always been helpful when I’ve asked questions. I usually leave with what I need.
They do wood cutting in the lumber section. I’ve used it once, and it was time-​saving and very helpful.
In the springtime, they have a good selection of seeds and gardening supplies. They didn’t carry plain seed starters until May, which was a bummer.
I recently went looking for a string of blue Christmas lights, and they only had the pricey, big LED ones. Also a bummer.

Maybe it’s Lowe’s, or maybe it’s this location. But they just didn’t have what I need. That’s often true of Lowe’s– they have more decorative stuff, less heavy duty hardware. There’s a fair amount of that too, of course, but when I get into complicated projects I usually end up having to go to Home Depot.
This location seems to have less useful stuff than usual. It is the closest big box hardware store to me, so I stop by if I’m on the way to work, but I usually leave disappointed. Plus, customer service seems almost non-​existent. No one offered to help me this trip, and the guy I asked for help wasn’t able to offer any. So, yay.

Alright, I admit it, I love going to Lowe’s. Not something I’d have pictures myself saying.
I could spend hours looking at everything. In the process of remodeling our bathroom, and it’s like heaven.
I don’t know what else to say. People are helpful, and they’ve got what you need!

2 stars means «Meh. I’ve experienced better.» I ordered a lawn mower online on Black Friday to be picked up in the store… like it was IN the store, I just bought it online because it was the last one. So after the «transaction» you get an email confirmation that says «Oh hey, we got your order, we’re going to go find your item and we’ll call or email you when it’s ready to pick up. But we have a limit, you should pick up your stuff within 4 days!»
Yeah, that never happened. I emailed their corporate customer service to check on the order twice, didn’t get a reply for over a week. Before we finally got an email, 7 days after buying the mower, my husband had to call and see if it was ready. Sigh.
So then I have to run in and pick it up. I realize it’s the Holidays and there’s more business, etc… but the guy at the service desk asked 3 different people to go pick my order… 2 of the 3 disappeared. So I sat waiting for over 20 min for something that I could have got a cart, walked back, pulled off the shelf, taken through the checkout, paid for and then loaded in my car and drove away much faster.

Forgot which stain you bought for the deck last year? Get the MyLowes app.

Good for cutting wood
I’m not much for big warehouse stores like lowes and Home depot. I would rather go to a small hardware store since I don’t have a house and do not require much of what is in Lowe’s. however my hobby of car audio causes me to buy a lot of wood that I have to transport to and fro in my little honda civic. full sheets of wood come in 97“x48″ boards: no way that is fitting in my car whole. So i have to get it cut. This Lowe’s always cuts the wood properly as I request it. They are usually pretty quick about it too. Their prices aren’t as good as Menard’s, but they are better than home depot.

I find them having a nice selection of items. We use their credit card to having 6 to 12 month financing. I concur with others-​it can be hit or miss with the staff. They either know their hardware or are clueless. Luckily, I know people that have a lot of home improvement repairs. As you get to know the staff, you’ll know who has an advance knowledge of repair work.
We’ve bought items such as water tank, paint, and sprays from them. We updated our house and my grandparents’. I would visit this place again to purchase home improve materials.

Waited for 30 minutes for help only to get nothing of use. I might as well have asked the dog.
To be fair, once someone came by to help me, she was SUPER helpful. I appreciated her going the distance for me.

Basic Lowe’s. But they were out of stock of 2 of the 3 items that we were there for. I like the south side Lowe’s much better, it is better stocked and seems to have better staffing. I think that this store caters to students and campus landlords. If I lived near this one I’d skip it and go to Menard’s up at Northland instead.

I don’t like doing review updates. You’ll notice I have almost 500 reviews and less than 20 updates. Sometimes I’ll see people who only have 100 reviews and like 15 of them are for the same place. They just keep updating after every visit. This is either highly narcissistic, to think that people really care about each visit you take to this place, or just a poor understanding of what a reader wants.
That said, there are times when something happens that changes your opinion of a place enough that you need to say something more. At Lowes on Silver Drive, this experience occurred on Black Friday this past week for me. I went in with a pretty clear understanding of what I wanted. I wanted to check on vacuums, as mine broke recently, get some paint, and buy the materials for some shelves I’m putting up in my kitchen (they will act in place of wall cabinetry, as it will save me hundreds of dollars and give the kitchen a quasi-​commercial feel that I am shooting for in my design.
Normally, or at least in my past experiences (which are many, note the check-​in count), it can be very difficult to track down an employee here, and even more difficult to find one who doesn’t just usher you into the direction of some aisle without much in the way of real help or guidance. This was so not the case on Friday.
First of all, a man who has to be the most well-​versed paint expert I’ve ever encountered guided me through my paint selection process. I’ve bought paint here before. Never have I had so much insight and assistance given to what base was the right one for me. I explained that the room in question had already been primed, although this was a while back so it was marked up a bit. I explained that I needed something that I could wipe down, so as to minimize the damage of my dog’s ever-​present slobber. I gave the most basic guesstimate of the dimensions of the room. With this information, he was able to guide me to a base that includes a primer in it to make sure the marks didn’t show through, a semi-​gloss so I could wipe down slobber, and an estimate of how many gallons I should need for the room. Best paint buying experience I’ve ever had. And I learned something.
Then a lady, who is crazy knowledgeable about windows and doors (she’s helped me there before), saves me $ 10 by explaining that there is essentially no difference between these two different kinds of wood, given the job (the shelves). After that, another employee helps me pick out the right size mounting hardware for my shelves, given the dimensions of the wood.
And if that wasn’t enough, I found a crazy deal on a new vacuum for just $ 39. A great day of home improvement shopping, even if I dropped a few hundred clams.

As far as Lowe’s go, this one isn’t the best, but it isn’t the worst either. My main complaint will always be that this location is awkward to get to. My minor complaint is that this place always feels very empty and devoid of staff when I stop in. Makes the experience a bit creepy. =P

This place is hit or miss, even on the same day with the same people. First of all, you never know if you’ll be able to find anyone if you need help, and if you do, they will answer your question while walking away from you, clearly with more important things to do.
On the other hand, some days I’ve had absolutely delightful experiences with the paint department and wonderful customer service! Odd.

Went in here to consider fencing. First off their fencing is not located in the lumber area, it’s outside in the garden center, where the elements have access to warp their cheap quality wood panels.
Their vinyl fencing selection was poor to say the least. They have a custom order catalog as well, but the pricing is OUTRAGEOUS, IE the same panel they have in stock costs $ 35 more via custom order.
Will be looking elsewhere for sure.