Kohl’s

I was here on ⁶²¹⁄₁₅. I had a return, and while I was there the woman at the counter offered to let me check out since there wasn’t anyone behind me. To be fair, I did have a larger order, but the check out process is quick. I appreciated her letting me do that at her counter. When I was leaving I noticed how long all of the check out lines were (last day of their sale) and I silently thanked that woman to myself again. All of the staff I have ever interacted with at this store have always been friendly and helpful. Retail is tough to work in, it’s nice to see people who don’t hate their jobs. Keep up the great work Kohl’s!

Really long wait time to check out. Lots of disorganized racks. Understaffed for sure!

This has got to be one of the worst Kohls ever. I can’t imagine Kohls would be in business if they all looked like this one. That being said this is my favorite Kohls to shop at because it small, close, and dead.
The bathrooms are always smelly, unclean, and disgusting. Always. The line for returns is always long, and the workers are always elderly slow ladies. Sorry, I worked retail for 10 years, it is true. The fitting rooms are usually a disaster and the floor has never been organized in it’s life. When I worked retail my favorite thing was to organize the racks and put away all clothes the did not belong there. That is apparently no one’s favorite thing here, including the managers. Sometimes I pick up something, like a picture frame, and set it down backwards. I come back a week later, and it is exactly how I left it. Kohls is dependable like that.
Once I found a stinkbug chilling on the clothing. I alerted a worker, who said she would take care of it. I shopped for a half an hour, and came back. The bug was still chill in’ there. No one gives any f**ks at this place. No one.

This Kohl’s location is not as obvious as other sister stores. It is back off of the road behind other buildings. There are signs available, but you have to be sure you don’t miss them for the turn off the Olentangy. Usually when I am visiting this store location, it is because I cannot find what I am looking for at another location. This one is usually not as busy as some other locations can be as well.
This Kohl’s sells all the same merchandise as its other locations; clothing, housewares, toys, jewelry, shoes, etc. Same price as well. There staffing seems to be less as the store relies more on those electronic barcode readers to help verify pricing or searching for products. They definitely have fewer check-​out lanes, but that has never been a problem when I have visited this location.
The merchandise was literally everywhere which made me reflect that either this stores patrons are really rude and careless when shopping or other stores have a much larger crew who continually are straightening up the stock. Regardless, it did have an affect on whether I even bothered to look at their available merchandise in the area.
Like other Kohl’s stores, their prices are full prices. Kohl’s frequently offers sales and discounts. I avoid paying their full price and usually even opt to wait for the 30% off coupons not because I like a sale, but for more reasonably priced merchandise.

I have to update my review after looking at the store a little more thoroughly. I know they’ve had a lot of sales recently which may help to explain it, but the store itself was really messy. The men’s shirts were thrown everywhere! I still enjoy this Kohl’s and will return but I can see why it’s not everyone’s favorite. The cashiers are nice, the sales are often good, but there is room for improvement.

First, let me start off by saying that I like Kohl’s and I think they have good prices and great sales. However, this Kohl’s is the pits!
Its conveniently located where there aren’t any other department stores. However, the place is always a horrible mess. Every time I’ve been, most recently Labor Day weekend, its been horribly messy. I know labor day weekend is right after back to school and a bug sale weekend, but this place is consistently horribly messy making it very hard to find items and different sizes. There dressing rooms are also always a mess, over flowing with things that need returned.
Summary: convenient and good prices, but how messy it can be outweighs that.

Such a quiet place. it is not organized enough to make it easy to find and choice what you want. The prices are higher than what I expected. There is NO comparison between this place and target or TJ Maxx as I’ve heard before visiting.

The way this stores sits back on the lot you can’t tell if it’s open or closed. Since the one on Morse Rd closed, I’ve been without a Kohl’s nearby. So I stopped in here today on my way home from lunch. I was looking for underwear believe or not. And they had just what I was looking for and the price was okay.

Walked into the store, no employee acknowledgement. Pretty much rule one of customer service anywhere (or even just common courtesy), busy or not– make sure you welcome customers into the store. No one returns to a place where they aren’t acknowledged in the least. The whole time I was in the store I was not acknowledged by a single staff member.
The store was also chaos, funny because they were closed all day yesterday for ‘Easter’. Which means that who ever closed the night before didn’t straighten any of the clearance or sale racks. You can’t push merchandise or secure sells if the racks are so tight and jumbled that they cannot be looked through. I saw no staff on the floor at all save two women in Jewelry who of course were talking to each other with no desire to interact with customers. Not even a ‘Hello, is there anything you’d care to see in the case’ or even a smile directed my way.
I am a Kohls lover, and this store is literally five minutes form my house. I will drive across town rather than return to this location.

Well, no, I am not a fashionista… but I like Kohl’s for some good basics. Plus I love their clearance — the prices are great when they get down to 60−80% off in the «Gold Star Clearance» promotions they run. On my most recent visit, Christmas/​holiday stuff was down to 75% off, so I was happily searching that section as well. I’m going with three stars because it seems like my visits are hit-​or-​miss. Every other visit I walk out with a huge bag and then the next time it’s a tiny (if any) bag. It could just be the way styles change. Kohl’s has more than clothes too — jewelry, accessories, bags, homegoods, a nice kitchen area, toys, cards, etc.
The staff here is friendly and efficient, and there is plenty of parking. The entrance is a little odd and can be confusing if you haven’t been there before — this Kohl’s is kind of hiding behind Rooster’s/Sonic area from the road. There are registers on two sides of the store, so if you find lines long in one, head to the other. I’ve never seen both backed up at the same time (disclaimer, however, would be that I haven’t been in there on Black Friday, so all bets are off that day).

I am normally not a Kohl’s gal, the clothes just seem matronly and old-​fashioned. But nonetheless I had a gift card, so I go. I would say if you are a fashionista stay away from Kohl’s but if you want fairly decent prices on housewares then this is your place!

First off, the location is kind of odd, you’ll drive right past it on olentangy if you’re not careful.
With the ethical dilemmas aside from the other review, I found that the selection, at least in men’s items, was lacking here. That’s not a surprise, as most department stores are geared towards the money spenders (women, and people buying housewares for wedding registries).
Place is a ghost town though, don’t count on getting any assistance while you’re walking around. At least that means there’s no problems with parking or long lines at checkout though?

Wait, how does Kohl’s not have any reviews? I thought I’d reviewed this location before, but apparently I haven’t.
I rarely buy clothes full-​price or new — thrifting and DFW are my go-​to shopping sprees — but I needed some socks and underwear, which are the exception to the rule. And anytime I go into a mass market department store, this little clip from the Doctor Who episode, «Planet of the Ood,» plays in my head:
«Donna: A great big empire, built on slavery.
The Doctor: It’s not so different from your time.
Donna: Oi! I haven’t got slaves!
The Doctor: Who d’you think made your clothes?»
Guilty conscience aside, I found myself browsing the clearance racks (the first place I look in almost any store). Kohl’s almost always has 60−80% discount racks, which means you can get t-​shirts for $ 4, jeans for $ 8 – 12, blouses for $ 6, and so forth if you are willing to invest some time into searching. As a slim and short petite, I rarely find professional clothing that fits, even in the petite section. However, their juniors section is decent for casual clothing like jeans and t-​shirts. And today in clearance, I found sweater tights for $ 3.40. I also found the socks that I was looking for, though I think they would’ve been cheaper at Target.
So, not the worst place to get inexpensive clothing, but I always feel slightly uncomfortable shopping and contributing to a demand for a place where the tags on the clothing read «made in Nicaragua» or «made in Jordan.»