Been there several times for my boyfriend’s car or mine. It’s always hit or miss. My boyfriend had his car there to top off fluids and do an inspection. He started having an overheating problem soon after and took it to another shop. The other shop told him that whoever had just worked on the car(which was Howiler’s) did not tighten a clamp. Customer service can be good or bad. I took my car in for brakes because they were cheaper than the dealer. Later that day realized there was grinding and dragging noises coming from the car. Took it to the dealer for the noise and was told my the brake pads were not oriented correctly(backwards) and the shims were not installed properly. When I called Howilers to tell them, the guy on the phone was somewhat rude. My boyfriend’s car was dropped off to be worked on and 3 days later still hadn’t heard anything from them. They are reasonably priced though and open on Saturdays for what it’s worth.
Chad R.
Classificação do local: 5 Galloway, OH
I went here about 8 months ago because of a broken axle. I got an estimate from a «chain» mechanic, and they wanted close to $ 1,200 for an axle and a couple parts that connected the axle. Considering my car cost me $ 400010 years ago, I decided to forgo the chain, and after reading reviews about Howilers from google, I had my car towed to Howiler’s. Not only did they refuse to replace the non-axle parts(instead they bent back one piece, and said the other one was fine), they had me on my way in about a day for about $ 200. They go out of their way to NOT replace something, and help you get a less expensive repair. After only going there once, I will NOT be going anywhere else. If you can get over the«rustic» look of the garage, trust me you will be very happy with your service. About the only complaint I have is that they use the cheapest parts they can fine, often using refurbished parts. While for my older car I don’t mind, just keep that in mind. You may simply have to ask to use new parts if you don’t mind paying a little extra.