Grandview Elite Dental, LLC

I have been going to see Dr. Zats for over a year now, and it has been a wonderful experience. From the first visit, she has always given me options to work around my budget and was never pushy. She is very willing to work around my schedule, and she has Sunday hours which is super helpful for those of us who have unpredictable work hours during the week. Moreover, she even helped me get invisalign to fix some cosmetic issues when an orthodontist told me I was not a good candidate.
I do not have any complaints with my experience so far, and I will continue to see Dr. Zats as long as I live in Columbus!

I went in because of the reviews and I was very disappointed. I felt exploited when I was rushed to complete the x-​ray even though I expressed my concern about the insurance coverage. When she was doing the sealant, she mentioned couple of times that she will charge me $ 10 less for each of the 2 locations, but she charged me the original price when I checked out. I’m not the one who could speak up for myself, so I decided to let it go. Six months later, I left a message on her phone to reschedule my second appointment due to unforeseen working hours. I dismissed her call-​back since I was in a meeting, and then received a rather rude voicemail from her, saying that she will charge me $ 25 for no show if I didn’t get back with her. Because of that, and on top of my previous experience, I would rather pay the $ 25 fine and wait another 6 months to go to another dentist than going back to this clinic.

I now understand why people say that they dread going to the dentist! Extremely unprofessional experience here. The office was not friendly at all and I could not believe some of the incredibly rude/​ridiculous questions I was asked from the Dr.

Like many, I’m not a big fan of dentists, but Dr. Zats is a remarkable exception. Her manner is professional, polite, personable, and pleasant. Her facilities are clean and modern. Her office is well-​run. Her rates are reasonable. Most importantly, Dr. Zats’ dental work is exemplary: she handled some damage I had done to a tooth that three other dentists failed to do before her. Trust her with your teeth. You’ll be glad you did.

I have to admit that I was a bit skeptical going into see Dr. Zats. I am now, however, a convert and a fan. Dr. Zats is very friendly and personable and did a great job of explaining things to me. I’ve been going to dentists for 40 years (that I can remember) and I have never had one take the time to explain things to me the way that Dr Zats does. She utilizes technology to provide immediate feedback and explanations. Her cleaning was very thorough. She also has evening appointments — nice for those of us with day jobs

After years of suffering in the dental chair, I very rarely visited the dentist, preferring poor dental hygiene to pain. Yet I found my visit to this office to be as pain-​free as could possibly be.
Treating me with respect, the doctor discussed the condition of my teeth in great detail, thus relieving a lot of my worry that I had ruined my teeth beyond repair. While I did need one filling redone, she was sympathetic about my tooth sensitivity, She remained aware at all times of non-​verbal cues, but used a large enough dose of novocaine in the very beginning to numb the tooth she was working on.
I would highly recommend this dentist.