Goo Goo Express Car

I’ve been here several times to get our car washed. Generally the workers are friendly and pleasant and seem to appreciate being told about problem areas of my car (under the rear license plate) and they attend to it right away before it hits the main brushes.
I try to go when the line to get in at Morse Rd. doesn’t stretch to Sunbury Rd. (For my own sanity, I try to stay away during those times.)
You really can expect better service from them if they aren’t so busy. I wouldn’t place demands on them to go back over missed spots during those hectic times, if I can help it.
Most times they do a fine job, but if I point out something ahead of time or share my dissatisfaction with them and ask for the car to be washed again, most often they comply and are still friendly toward me.
On those rare occasions when my request for a rewash is not considered an effective and reasonable request, I ask to speak to the manager.
Normally, he responds appropriately and apologizes and allows me to put the car through again.
Should my request not be considered, I get the manager’s name, and if further steps are necessary, I get the Corporate address and write to them about my experience. I’ve only had to do that one time, but the Corporate office appreciated my taking the time to write the letter (not an e-​mail) and their response back to me was appreciated.
BTW: I write letters to Corporate offices to let them know the name of someone when I get exceptional service too — not just bad experiences.
Then, of course, it’s important to post about the business here on Unilocal so others can see.

I was driving by and gave it a try on my wife’s car. Goo Goo is not Moo Moo. At least in price. This was $ 2 more for less.
I explained to the pre-​scrub gentleman of a bird poo spot. He acknowledged, and ran the brush over it. It was still there when I came out the other side. I’m sure they would have re-​washed it, if I had the time to get back in that line.
The windows were a bit streaky with film. Something in the cleaning system was empty or off.
Again with the time restraint.
I wanted to try out those floor mat vacuums. They looked like pasta press’s. I later read here that you should pre-​vac before you put them thru.
I guess I’m good with going to other places, if I have a choice. I will come here only if it’s convenient when I need it, but my standards are lower.

I’ve never had such a stressful experience getting my car washed. As I was going from the rinse to the dry station… The two cars ahead of me weren’t moving. I stomped on my brakes to try to prevent my car being crashed into the one in front of me. They weren’t moving but the system was. I had to lay on my horn for several seconds so the attendants realized something was wrong. Luckily my car wasn’t damaged but worst experience ever. And looking at the cleaning job… I’ve had better.
Side note: I don’t appreciate their advertisements on my windshield as I’m going through the wash. I didn’t pay to see that. I paid for a car wash. Nothing more.

Never had and issue here. The staff is always on top of things and keeps the line moving quick.
My main issue is why is the exact car wash (just 1 letter different, moo moo) across town a dollar cheaper? It’s the exact same service and equipment. Never understood that.

This place is GREAT! Its fast, cheap, & they have free vacuums!
In addition, my sisters battery died when we were there and one of the employees came out of his way and helped us jump it, but using his truck! He was so helpful and I really respect all the hard work those employees do.
If you get the chance, check them out… you will be pleased!!!

Frequently the Wash does not fully clean off normal road dirt after a rain that seems to allways find my car. Had one mirror damaged a few years ago the manager all but called me a liar, even though the camera showed the mirror glass poping out in the was and the brushes pushing the mirror the opposite way to «retract» it.

We went go here time to time to get our car wash. It’s pretty cheap and the car wash includes car vacume and car mat cleaning machine. It’s pretty good, but sometimes their automated machine doesn’t get all the stuff clean off the car (–1). Also, you cannot just pay for the car vaccume and car mat cleaning machine (–1).
I agree with Dennis, since it’s an automated system, there is the possibitly that it pulls paint or something off the car. You have to be careful and follow their instructions on driving up to the car wash. If they do cause damage, they will reimburse you (as I was told from workers there). They have you fill out a form to issue a refund for repairs.

Well, I’m not sure if you can rate a car wash by how much it destroys your car, but I’m going to do it anyway.
I pulled into Goo-​Goo (what an idiotic name) only to use the vacuums, but as it turns out, you can’t use the vacuums unless you get a car wash. You enter from Morse Road, and the only place to go is into the auto-​wash bay. My car was dirty anyway so I just went with it.
I went with the cheapest wash, and apart from a unique back-​and-​forth rinsing machine thing, there wasn’t much difference between this and your typical gas-​station car wash. Fine.
So I finish my wash and pull up next to a vacuum. That’s when I noticed a piece of rubber or something hanging out of my rear-​view mirror. I don’t even know how a car wash can make that happen, but it did. Then I got out and saw the car wash had removed the VW logo from one of my hubcaps. That may not seem like a big deal, but have you ever priced hubcaps? Even used ones are $ 40 at least. Then I looked at the hood. I can’t prove the car wash did this, but there was a spot of paint missing that I’ve never noticed before. Finally, it destroyed my bumper sticker, which was fine because I wanted to take it off anyway, but for some people, this might be frustrating.
Anyway, the vacuum cleaners worked well and were free with the car wash (now I know why you have to buy the wash). They also had some cool floor-​mat cleaners that I didn’t try, but I’ve never seen them before. The vacuums worked far better than those at gas stations.
I know all car washes have disclaimers about damage to your car, but I’ve used many automatic car washes, and never had any damage before. The guy running the car wash did go in and find the VW hubcap logo for me, but it’s still annoying that I basically paid $ 6 for my car to get beaten up.