Needed something to fill in the vacant spot in the family room and wasn’t sure where to go. Had driven past this place a few times and decided on this day to give it a go… plus the big sale sign in the window didn’t hurt one bit! It is a big furniture store with the usual layout. Sofas over there, bed sets over there, dining rooms in the corner, etc. The sales people are helpful but not pesky and they don’t mind if you roll around the furniture a bit to see how it feels. The saleswoman we had was very nice and to help me decide if the coffee table I wanted would match existing furniture, she led me to their fabric swatch section and let me wander off happily holding swatches against furniture. Made my decision(beautiful Lane piece) paid for it and was told it would take about 3 weeks to arrive. Well it only took a week and a half. Delivery was simple to set up — they call you you pick what day — and to top it off, if I didn’t like it after all, I had 7 days to make up my mind and tell them to come back and get it! Works for me!