European Wax Center

Make sure you see Emily! She is the best, so detailed! She is so personable and has the sweetest personality! She will make you feel comfortable and make you’re eyebrows look fabulous.

I usually request Ariana or Emily, depending on who is working. All of the ladies who work at EWC are great at what they do, don’t get me wrong. I had Ausha Monday night, and she was wonderful. The entire time I felt like I was talking to a close friend. She’s amazing at what she does and a total sweetheart. I had 3 services in less than 30 minutes. Request her next time you book a reservation.

kim is the best!!! love her brazilians!

I have to update my review. I have to bump it DOWN to 3 stars from my original 5. But the 2 I’m taking back are because of management.
This store had a manager leave last fall. They worked with corporate, and other local franchises… The employees openly talked about how excited they were when they were to get their new manager. Now that she’s here… things don’t seem to be so great. I don’t know if they were made promises that never came through (you know, updates… changes…) like what happens with so many of us when a new management team comes in, but now, the girls upfront, who loved to chat with the customers and do their sales pitch seem to run through robotic motions, especially when this new (blonde…no clue what her name is… we’ll call her Blondie) manager is around.
I’ve been going in weekly almost since my daughter was born (Nov 2014). The girls know that I’ll buy what I buy, and they tell me about promotions… Blondie has seen me in there many times. She knows I’m a regular. And yet, the other week I was eyeing the products (OMG the exfoliator and ingrown hair serum y’all. Get on it…) and she comes up trying to sell, I mean sales pitch, sell to me. Whoa. Step off. Aggressive sales tactics don’t work in 2016. We’re all savy shoppers. If you want to sell it, target new customers who need samples or repeat customers trying a new product. But seriously… cornering me next to the display wall while telling me about the products benefits (duh I know… that’s why I buy…). The worst part was that Zammy, who has been working the front desk at least since I started going there, was very nicely hinting that I was the kind of repeat customer who would buy when ready. Blondie practically shot daggers out of her eyes at her!!! I couldn’t believe it!!!
Today…I walk in for my 9:15am appointment. Zammy greets me as usual… And there’s Blondie. Standing in the hall doorway, blocking the waxers from getting their customers (me!!!). Not to mention that if I’d wanted to go to the bathroom, it would have been impossible (seriously.who wants to pause a wax session for s bathroom break). When I sit down, Zammy has already checked me in, and Blondie just… stares at me. Awkwardly. I don’t know why. So I try small talk, «oh it’s still chilly out there»…I get a blank stare and eventually a «huh, what»… I repeated it and she days «yah …it is» and walks down the hall. The benefit to that was she’s not staring weirdly at me… and Kim can come get me to go back to our room.
Am I the only one who finds it odd that the manager didn’t greet a customer walking in the door? Zammy did, and always does. I always get my reminder calls… But Blondie, she just stood there. It’s almost as if she was glaring at me… or contemplating something about me… I don’t know. But she just doesn’t seem to fit for these girls. She even got rid of the nice, branded tip envelopes for the customers to leave tips in… now it’s the super tiny manilla envelopes… plain, generic, and I’m not even sure they seal. No room to put our waxer’s name, or mine to let her know who left the tip. I just leave it on the card.
The 3 stars go to every waxer there. I’m in love with the waxing technique — there’s one waxer who’s been the only one who can wax any centimeter of my face with out leaving ingrown hairs. She’s quick, efficient, and personable! When I got my first Brazilian, I was so nervous from my experience with the classic waxing technique. She got me to schedule a bikini line… then said «let’s go for it!» — SOLD! Never going back to razors! She deals with my squirms, and occasional cuss words, and sometimes we even sing together with the music overhead. When she’s not in, I’ve worked with all the other waxers and love them!

The Euopean Wax Center is a no-​frills wax place. It’s in-​and-​out but the prices are extremely reasonable. The staff was professional. The receptionist/​sales member was kind, informative but not pushy. My esthetician was polite, quick and sterile. Thanks guys – I’ll be back!

Waxes done: eyebrows, upper lip, Brazilian
Caitlin was amazing– she made the experience as painless as possible and was very friendly. She and I talked for a few minutes to plan everything out and she made me feel very confident in her plan and abilities. She checked in with me frequently to make sure everything was done as I wanted, and she did a beautiful job. I loved the hard wax, and have been using their product to prevent ingrown hairs and it has been working well. Although I don’t love the aspect of being sold packages and products (I passed on the packages), I definitely recommend giving European Wax Center a try, and I recommend Caitlin.

I had a couple threading/​plucking disasters and became loyal to waxing and EWC while living in Los Angeles. After learning I was moving to OH and they had centers there, I was ecstatic to be able to keep this little pamper routine.
On my first visit to this location (walk-​in), Ariana B. was available. She was quick, comforting and sweet. I now go to her every 4 weeks. Thanks to her, I am very happy with the way my eyebrows look without filling them in, the first time in… well, ever since I started plucking!

Had my brows done by Emily and they look AMAZING! She was so sweet and calm and explained exactly what she was doing. The comfort wax was great. I have very sensitive skin and was afraid of break out but I didn’t have a hint of bumping just flawless brows. Thank Emily!!!

Caitlin is AMAZING! She really listened to what I wanted and I’ve never been this happy walking out of a brow waxing appointment.

women fall into two categories: the never having to shave/​pluck or the having the unfortunate ability to grow better facial hair than most guys… i fall into the latter group which is why i’m glad that EWC exists. they use hard wax (no strips), the wax is warm, applied, hardens, then pulled off with the hair. i’ve plucked, tweezed, waxed at home, threaded, nair’ed, veet’ed, shaved and i swear this is what leaves my skin feeling its smoothest and my makeup looks so much better applied. i get ingrown hairs and the serum definitely works. they do give samples of products so you can try before you buy. i’m here like every 1 – 2 weeks so I bought one of the packages they offer because it was worth it to someone like me. the girls are nice and fast. i haven’t done anything besides face but If i decide to give it a try it will certainly be at EWC

I usually dont treat myself but since I was days away from getting my engagment pics taken I decided to treat myself with an eyebrow waxing and it was very painless. Its been weeks and im still loving the way i look. I do see myself returning again

Love this place. I have been a customer for over a year and go every two weeks for all of my needs. The packages are SO worth the splurge is you can pay upfront because you are saving big money over time.

I have been getting waxed for years. Unfortunately I have light skin and black, thick, course hair. This was the most painless waxing session ever! Normally I’m sore days after but I wasn’t sore at all after this. It is a bit different that the technician doesn’t leave the room while you get undressed, but then again she is going to be in my junk anyway and it keeps them from having to open the door while your spread eagle on the table. It is so worth the price. I will be coming back and recommending them to all my friends.

Kim is very professional and competent.
If you want a brazilian wax you must go to Kim!

Awesome. Wife loves this place.
They do waxing on a subscription model — you sign up for a year at a good price and then go often for the service.
Clean, well managed, they do a GREAT job.

When I first walked in I was nicely greeted and checked in. The décor was beautiful and clean. My tech came out quickly and took me to the room.
My first complaint is she did not leave the room to allow me to get comfortable. As she did my service we talked, she mentioned how the company booked her and how she only had so much time and she spoke about their products of course. She was finish with my services very quickly. Pinched my skin as she removed a few hairs with tweezers. She then immediately began to clean up and spray the cleaner in the small closed room.
I noticed that hair was still left behind. There were also a few hairs that were broken and not completely removed most likely from being pulled in the wrong direction. The area was very sore and tender after the wax which was surprising because I never had that happen. I expected less carelessness walking into such a nice place.
A very nice thing they do is call and check on how your service went. After sharing my experience they did offer me some kind of special I don’t remember but I don’t want a free hand out I want a better experience and I think its very important for a tech to take their time with their customers, make them feel comfortable and not rushed in any way.

What an incredible experience. The front desk staff is friendly and the best part is they’re a super clean establishment. They didn’t keep me waiting at all. Kim is the very best in the entire salon. She’ll be training others soon, and she’s worked with the company for years!
If you’re going to get a Brazilian, let it be done by Kim who makes it an absolute breeze. I’ve been getting them done for years and this one was the most painless!
Thank you Kim! You’re the best.

So far, I am not impressed with this place. I came in for a complimentary underarm wax. I just relocated to Columbus and was hoping to find a waxing place to replace my amazing waxer in Virginia.
For the entire time that I was there, the receptionist and waxer were trying to sell me something. I hate that! I prefer places that do such a good job that they don’t have to beat you over the head with products and services to get you to come back. Even the whole time that my waxer, Katy, was doing my underarms, she was talking about why I should buy products.
During the wax, she did only two strips of wax on each underarm. I have been waxing for over six months now and in the past waxers have used 4 – 6 strips per underarm. (Underarms are unique in that they have hair that grows in many different directions.) Then Katy commented on how my hair was breaking off instead of pulling out by the root and she told me that it was because my hair wasn’t «nourished.» She then recommended products that would nourish my hair so it doesn’t break off anymore. But my hair had never broken off like that in the past. I went home and googled why that would happen and found out that it happens when waxers don’t apply wax in the direction of hair growth and rip in the direction against hair growth. So disappointing. I have a ton of regrowth and its only been a few days since the wax. It’s like I shaved instead of waxed.
Another complaint I have is that I booked the appointment with Kim because of her good reviews and then ended up with a different waxer. I hope that was a one-​time mistake because I plan to give this place another chance and book with either Kelly or Kim, both of whom have good reviews. I will update after a second visit and hopefully a better experience.

I just recently moved to Ohio from California and i wanted to find a EWC that was as good as my place in CA and i did!
The staff was super friendly and i got my wax done by Kelly who was very easy going and distracted me the whole time with great conversation. I am usually a jumper and get very tense when i get my waxes but she was very understanding and did a phenomenal job on my Brazilian.
I will be going back in a few weeks! Thanks for a great experience.

Let me say first off, I have been using European Waxing Center for all my waxing needs for some time now. I recently relocated to the area after leaving the same esthetician for the last year or two so you can imagine my concerns with starting all over again with a new person.
My first visit to this location was TERRIBLE. At the time I didn’t think so much until I left feeling insecure about myself. She tried to upsell me so much and in such a way she made me feel like chewbacca! And I have wax passes for the year for multiple areas of my body! Not to mention she messed up my brows and made one side way shorter & crooked! I almost did not return due to this one visit BUT…
I came back a month later and scheduled all the same services. Although I did make sure to switch my esthetician to KIM and boy I’m soo GLAD I did! She asked me how my last visit went and really cared about the concerns I had! She made sure I was comfortable the whole way through and to top it off, she did an amazing job! I will be seeing her every month regularly! I purchased a whole year on a new service without the upsell! She was that awesome!