Unethical, dishonest, avoid at all cost DLL tree removed several trees from my neighbor’s yard. During the process, without obtaining consent, they ran their forklifts and heavy machinery up and down my driveway, tearing up my freshly repaved asphalt. They littered water bottles over my yard. Stored equipment in my front yard and destroyed parts of my grass. The same day I came home and found this, I contacted them. It took several days for them to respond. Then after I immediately responded, nothing for several more days. Again, I sent a message and called, no response. Finally a response and someone came out to assess the damage. They agreed to repave my driveway. This process has taken over three weeks. Since they came out, no response for two weeks despite my messages. No apologies from them. Nothing to remedy the situation. What makes it even worse, is that I have pictures with their truck in the background and pictures of the damage done to my property. Again, which they never received consent to be on in the first place.
Tina W.
Classificação do local: 1 Columbus, OH
Scheduled an appointment, twice. They no-called, no-showed… TWICE. Clearly they don’t want or need our business. Don’t waste your time!
Taylor O.
Classificação do local: 1 Gahanna, Columbus, OH
I called these guys to come out and clear a parking lot for my company over of the weekend after a big snow storm. The plow driver Tyler I spoke with was very nice on the phone and called me to let me know he got the job done. I was pleased. However, coming into work that Monday, I saw the job this company did, and it was awful. They didn’t plow out the lot, what they did was pile the snow up in a 3.5 foot high wall going from the back of the parking lot to the front, right down the middle, so nothing could pull into the lot. Not even the business next door! Was the driver drunk on drugs, I don’t know, but I’ve never seen a company do something like this before, call me, and tell me everything was taken care of. I called them Monday morning to express my complaint and get someone to clear the lot, however, they never answered their phone and never returned any of my messages. My biggest pet peeve for a company is one who doesn’t follow through and one who doesn’t make up for their mishaps. I would not recommend doing any business with a company that is ran this way. Very unprofessional.