Cross My Heart

I had a similar experience as the first review. When I went in, there were a few customers being helped. I walked around for 15 minutes, and even after the other customers left, nobody asked if I needed help, or was looking for anything in particular. The selection was great, but the owners/​employees could be a little more personable.

Great place… if you need info on how NOT to run a business.
Came in, no greeting from neither of the two workers I saw, no offer of help, zippo, nothing while I meandered the shop for at least 15 minutes. I was looking for a particular backing and did find it, but by then I was not in a mood to ‘bother’ them by asking for a cutting. One was doing stocking or such and the other on and off the phone at the front counter.
Could be a decent shop perhaps, tho cramped quarters and poor organization of inventory are other hurdles they would need to get over, in addition to some staff training.
If you need a particular thread and don’t mind hunting it down, fine. Personally, after having owned a craft shop myself, I found myself putting items back that i had intended to purchase because they most certainly did not inspire the ‘I want to support this small local business’ mindset that I almost always have in little shops like this.
Very disappointing.