Connective Home

UNRELIABLE Security company. Nasty people. Incompetent management of routine issues. Too many ignored alarms. Too many ignored calls. Too many ignored requests for service. This company is an abomination. When you sign a security monitoring agreement with them, they claim to «automatically renew» year after year. After having had enough of their unreliable security mischief I quit using them. Then I got bill after bill after bill. I spoke to MICHELLE who was worse than useless. She came up with excuse after excuse…“We were bought out” «You talked to the wrong person» «You have to write a letter» «You wrote to the wrong person» blah, blah, blah…
If you are selling security, you must be competent. MICHELLE and the people at Connective Home (formerly Saturn, previously American) don’t get it.
The bottom line is clear. If you want peace of mind, look elsewhere. If want reliable security for your family or business, look elsewhere. If If you want a REAL security company look anywhere else but here. YOU HAVE BEEN WARNED! Watch out for Michelle, she is the worst I have ever dealt with.