Catch-N-Fetch

My dog loves this place. I love that she gets to play all day instead of sitting in a crate waiting for group play time or walks like at Pet Palace.
The staff is super friendly. She comes home kinda smelly and exhausted from all of the playtime. Huge fans.

Such an awesome facility. A lot of daycares pen up the dogs for the majority of the day. This place is playtime 24/​7, meaning my Westie Henry comes home TIRED but very happy!
Also, to speak to a negative review on here — I have never found the owners of this business to be rude or unaccommodating in any way. I have had to pick up my dog early a few times, once was very much at the last minute. The employees don’t «disappear,» and were happy to help. When I sprained my ankle and was on crutches, the owner came to pick up Henry and also brought him out to my car. Definitely not something he needed to do, but very kind and appreciated. It’s obvious they really care both about the dogs in their care as well as the dog owners.

I have been taking my 5 year old Wheaten Terrier (Doctor J) to Catch N Fetch every day since Dec 2008. I picked up Doc from the breeder a week before Thanksgiving and he was scheduled for his first vet appointment first week of Dec and during the appointment, the vet gave us a list of daycares, boarding facilities and dog parks, after I ask for recommendations.
Before moving to Columbus I had traveled and relocated 20 times because of work with my late Wheaten Terrier (Ehlo), we used Pet Resorts weekly because of the amount of travel I did. So I knew what I was looking for, the type of people I wanted to care for my little guy and the questions to ask.
After interviewing and visiting the entire list, Doc and I made the decision to try Catch N Fetch. I have absolutely No Regrets of our decision. Roman and Jennifer are the most wonderful people and my Doc loves them so much. They go above and beyond in the care and love they provide all the furry family members and the parents.
I’m so grateful to Jennifer & Roman, because of them I was able to travel to Indy for the day to spend Xmas with family. Although, they were totally booked up for boarding, Roman took the time to go to my home and walk Doc for me. Not every facility will make special efforts to accommodate your travel, work or special last minute issues that may arise unexpectedly.
I don’t know if I will ever be able to thank them enough or show them how much I appreciate the peace of mind they provide me with daily in Doc attending daycare at their facility, but I’m so glad we found Catch N Fetch!

I have a very cranky aussie! She does not like many people! But she loves her Wayne and roman at this day care! Sorry Jennifer! I love u! I would not go to another daycare in the city of columbus! Catch n fetch is the bomb! I have never had problem with leaving a message and getting a return call! I can also count on them to give mommy a break and let ruby stay there! My dog is awesome because of them! Their love and caring of my baby rocks! And all other pups in their center! U need to check it out!

I have been taking my dog to Catch N Fetch for a couple of years now. I enjoyed the convenience of how close it is to my office & also felt the prices were pretty reasonable. However, I have now had a couple of terrible experiences with them leading me to not only never take my dog there again but also to write about it (which I never do).
Catch N Fetch has a policy that they lock their doors from 11am-​3pm. I was told this was so they could «play with the dogs out back» and they wouldnt be able to hear customers come in so they lock up. If you need to pick up your dog during those hours, they ask that you tell them when you drop your dog off. Ok — no big deal. I had to pick up my dog at 12:30 once so I told them — it ended up being more like 12:50ish and they called me several times asking where I was. Which I thought was strange — is it really that big of a deal? But again, I let it go — no big deal. I respect that they have a schedule for the dogs.
This is a long story but worth the read if you are looking for a doggie daycare. A couple of weeks ago, I had a family friend tragically pass away. I took my dog to Catch N Fetch so I could just pick her up & drive straight out of town after work to go to the showing/​funeral and be with my family and friends during a difficult time. I didn’t think I needed to pick her up before 3 so I didn’t let them know. When I got to work I realized I had my times wrong and needed to leave by 1:45 to get to the showing in time. I called around 1 to let them know I’d be coming in to get my dog early and needed to have her ready. There was no answer so I left a voicemail. I arrived at 1:45 and the door was locked — no one in sight. So I called again. Left another voicemail. My fiancé started calling also — no answers. I knocked on the door… began POUNDING on the door … yelled «HELLO!!» several times. Nothing. Then I remembered that they said they took the dogs «out back» to play so I walked around to see if anyone was back there. I’m not sure what «out back» they were referring to because I was greeting with an empty parking lot. I assumed they were playing with the dogs in the playrooms — the rooms (one for small dogs in the front, one for bigger dogs in the back) both have a garage that opens up to a patio with a tall fence around it. I tried knocking on the fence and yelling for someone. I knocked on the office windows. I pounded on the door some more. Called some more. I am not kidding when I say NO ONE WAS THERE. It is absolutely IMPOSSSIBLE that there was someone in that building because they would have for sure heard me. I spent 35 minutes screaming and pounding before I simply had to leave. My family and friends were counting on me to be there so I had no choice but to leave. I called around and arranged for a friend to pick my dog up later that day and watch her for a few days (Which was highly inconvenient). But this story only gets worse. The owner never actually called me back — he only called my fiancé back who didn’t have all of the details of what was happening. So I finally had to call back myself at 3:30 and was greeted with the most RUDE, DISRESPECTFUL, & NASTY person I have ever spoken to. He yelled at me for not telling him I was picking the dog up early — when I said «well my plans changed & I called but you didn’t want to answer the phone. And what if this was an emergency??? (Which I believe it kind of WAS) Do you just not make yourself available or reachable to your customers whatsoever??» His response was simply «its our policy». I said that I truly believed he was not there because how could he not have heard me? And why not answer the phone? I also told him that I have referred a lot of people from my office and that I was going to let them know that between 11 and 3, the owners just take off and leave! He then said, word for word, «Well that would make you a liar!» As we argued back and forth, he finally told me he didn’t have time for this and hung up on me. I don’t understand why he was so angry with me? I wasn’t the one leaving 20 or so dogs alone for 4 hours — what if they got tangled in something or choked on a toy? I don’t pay for daycare to have my dog be alone — if I wanted her alone I would leave her at home. I am not a picky or unreasonable person. I also understand its doggie daycare and I don’t expect someone to play with my dog for 8 hours straight. But I DO expect someone to be there in case something happens with the dogs or in case a customer needs to come in and pick up their dog! I have never been spoken to that way by a business person or ANY person for that matter. Bottom line is … I wanted to make sure everyone knew that their dogs are NOT being watched at this daycare facility. If you’re ok with that, cool. If you want someone there and you don’t want to deal with a nasty, angry business owner, look elsewhere.

I’ve been taking my pup here on a weekly basis for roughly 5 months and it is definitely my go-​to daycare. Honestly, from daycare to daycare, the principle is the same, a big open room with concrete floors and a staff member with a eye-​patch holding a mop in anticipation of the next puppy rear-​end explosion. Well this place has some particular features that put it above the rest for me. Also a huge bonus is they will board your dog too (there are limited spots though).
Pros:
–You almost always get greeted by one of the two owners (Jennifer and Roman)
–They always remember my dog’s name when I walk in
–Big dog and little dog areas, each with a garage bay door that opens to a small outdoor yard
–It’s only $ 18 per visit, but even less if you buy a package
–Will board your dog
Cons:
–Not really easy to get to, it’s in an out-​of-​the-​way business park near the airport
–Hours are 7am — 6:30pm, sometimes 6:30 isn’t late enough
–Can’t tour the facility (there is a window to the small dog area and a video camera in the big dog area displayed in the lobby)
**I want to make a note of how awesome it is to have the same daycare also board your dog, especially during the week. Many «kennels» keep your dog locked up most of the day with a couple bathroom breaks. If you want your dog to get any exercise, you usually have to pay extra. I’m not paying extra for exercise unless they are helping my furry friend to pump iron and giving him an Asian massage with possibly a happy ending. Not only do the people at Catch-​n-​fetch regularly see my dog, but during the week, if I need to board him, I know he is out romping around with other dogs all day and is only caged overnight. Their pricing for this is pretty reasonable, I think they usually charge me $ 18 for an overnight, but they have a combo price for daycare+overnight.

Great owners, great place, I drive 30 minutes out of my way to take my lab here. He loves the place, I love it, for me its like taking a child to daycare, and they’re one of the few people I trust him with