Carris Appliance

Called this place (after having a horrible experience with another appliance place) because they got great reviews. I explained what was wrong with the washer, and Rhonda, the nice woman who took my call, made me feel like I was in good hands. She told me she’d call me on the morning of my appointment to let me know a 3 hour window that a technician would be out and set the expectation that it could be as late as 7 PM on a Friday. I said no problem. At noon on Friday, I still hadn’t received a phone call, so I called her. She had no idea about my appointment and after some research discovered that the wrong part for my machine had been ordered and that no one bothered to call me to tell me that my appointment for Friday had been canceled. She did call around and found a technician who would be able to come out still on Friday between 4 and 6 PM. At 7:30, the technician shows up, tinkers, pokes, prods, and changes the punctured hose that we knew was broken, which was good, but the washer still doesn’t work. He said he’d have to call GE to figure out what’s wrong. Maybe I don’t understand the complexities of appliance repair, but my husband looked up 2 YouTube videos and diagnosed the problem within a matter of 10 minutes. Not even sure what next steps are but we were informed that we were probably in $ 150 already for our bill. For a late service call that I had to remind them to come to that day and a hose change. And a mountain of dirty laundry that’s been getting larger by the day for almost a month. Great.
Update as of ¹⁰⁄₅. Still no call or follow up from this place.
Update as of ¹⁰⁄₂₅. No follow up at all.
We ended up calling GE corporate and they sent out an awesome rep named Sean the NEXT DAY. 3 days later, after Sean rush ordered my parts, washer fixed. The treatment I expected from Carris and Trio. Five stars for Sean and GE. I tried giving local a chance… twice…and was completely let down. Too bad.

Central Ohio set us up with an appointment on a weekend time slot and provided us with knowledgable, affordable services on two broken dryers (long story involving a shady Craigslist experience). They called on their way out and again a few hours after providing repairs to check that our dryer was still running appropriately. Their staff was friendly and efficient and we will definitely call them again for our next appliance repair, and gladly refer them to family and friends.

I called Central Ohio Appliance Repair because my tenants informed me they were experiencing an issue with the gas stove not lighting. They were able to send a technician out the same day (which I was surprised and delighted by) to look at the stove. Come to find out the gas in the building was turned off, which was causing the issue. Much like the other Unilocal reviews, this company DEFINITELY lives up to its reputation. Pleasant to work with, very professional, and reasonably priced. Highly recommended.

We called at 2:45pm on a Friday and they were immediately able to tell us they don’t do our brand of washer (Bosch), and also gave us a solid recommendation for someone who does. If we ever have something break that they can fix, they’re the top of our «who to call» list.

The only people who would come out on a Saturday… or answer their phone for that matter.
Explained my washers issue to me over the phone and let me know that it would be better to get a new one as the repair would cost the same. If I ever need a repair in the future I’ll be sure to call these guys!!!

I called COAR based on other Unilocal reviews and I was not disappointed. It was easy to call and schedule an appointment, they called to confirm this morning, and Joshua was done replacing the broken part in under half an hour. Reasonable price, friendly and efficient. Highly recommended!

Called them this morning because our dishwasher is not working. The guy who answered the phone said he couldn’t get to us until Tuesday. Then, he said he couldn’t take my call and I would have to call back if I wanted to schedule because he already had 7 calls on hold. THANKS ANYWAY, BUT I WON’T BE CALLING YOU BACK.

Joshua came out to my house to look at my dryer today! He was very kind and efficient. Within 15 mins of looking at the machine he was able to diagnose and give me a quote. The quote was very reasonable. I would absolutely call them again!

Very. professional. Showed up on time. Could not fix appliance due to age and inability to obtain parts. Although great effort was made to find the part. I would use again.

Our washer broke last night. In a panic and worried that we would have to buy a new one, we called Central Ohio Appliance Repair at 8:30a.m. this morning. Our washer was fixed by 11:15a.m. That is speedy service! Robert was very informative about how to prevent the issue from happening in the future and gave some more tips for our appliances! Keeping our fingers crossed for no more issues. And will keep COAR in mind for any future problems or recommendations!

Five stars for these guys now. My dryer broke, and as other reviewer states, that is not acceptable with multiple kids in the household. Called and they came out the next day on a Saturday. Robert was quick, friendly and we got a discount for being a repeat customer. What else do you want?
If you have an appliance break down, call these guys before you just go buy a new one, you won’t be sorry.