Bed Bath & Beyond

Impressed is an understatement. When I walked in the store today the line for customer service was sneaking around the store. I was only in the store for about 20 minutes and when I got to the front all of the registers were open and there was no more line at customer service. Holly was shopping I found the perfect rug for my brand-​new kitchen. But it said display only. I waited for someone to help me, and the nice young gentleman at the checkout kept apologizing because they were so busy. But I love this rug. So I waited, and when a manager finally arrived she gave me this rug for nothing. My estimation is that this rug was probably valued at about $ 50. Needless to say I am one happy customer right now.

Best customer service ever. Multiple people went above and beyond to be helpful. They took my expired coupons and were extremely friendly. Great personal care section as well. Loved my experience here and will definitely come back. I hardly ever give five stars but this bb&b definitely deserves it!

Tis the season to be shopping. I love their kitchen products. I can usually find anything I need or have not thought of in stock here. They don’t make it easy for me either. Always sending those darn coupons in the mail. Like which coupon should I choose to use– the five dollars off which is my favorite or the 20% off. Of course depends on what you are buying… now I’m sure you can figure that out. I can rave about the return policy, now this is where Bed Bath & Beyond and Target beat out Walmart. I despise Walmart for their return policy in Columbus Ohio. (I don’t know about elsewhere). Gosh I hope not elsewhere. Here they have a three returns a year without receipt policy. So I don’t buy any appliance from them at all. what if my coffee maker breaks down and … anyway, without a receipt they will take it back. There have been moments they even look up my purchases by the Credit Card and did the return. Yes, if I don’t care about six months from now I’ll get it from Walmart… if I want a company that will stand by their product well you get it.

Even though Bed Bath & Beyond is packed full of things, I still enjoy getting lost looking around this store. I usually shy away from overstocked stores, but BB&B is always pretty organized, especially considering the breadth of their inventory.
Having recently moved, I stopped at this location to pick up a broom and dustpan. Looking around, I realized how much stuff I actually needed. Silverware drawer, utensil caddy, the list really goes on and on and on and on once you see everything this store offers. Upon seeing me fumbling with full hands, a friendly associate offered to bring me a cart. Super nice and helpful.
A few annoying things about this store (and not all are bad necessarily). The associates are VERY helpful and concerned about your shopping experience. I was asked maybe 5 times if I was «finding everything okay». Also, you will probably leave spending twice — if not more — than what you intended to spend because you will see products you didn’t know existed and realize you NEED them. Also, on the off chance you don’t have a 20% off coupon you may feel a little bummed. This was me on my most recent visit. I even tried to sign up for the email list to score a coup, but they intentionally wait 3 hours to send it! Lame.
Overall if you’re moving, in college or getting married, this is a great place to check out — if only just for ideas of what a fully stocked apartment/​dorm/​house may need.

I like that I can always find the «as seen on tv» items here. You can use as many coupons as items you purchase, which is really nice. This location of BBB is huge and has an extensive selection of items. You’ll be here all day if you don’t watch out. Plenty of staff members around to help if you need it. Billy is probably the nicest sales person ever. I feel like I’m visiting my best friend when I run into him.
Great location.

I am a major fan of BB&B and try to get as much as I can from then when I need things like towels, kitchen stuff, pillows, etc. Have not had much luck with them on curtains (JCPenney’s kicks their butts with selection and price) but otherwise I always score.
They will price match if you bring in a competitors ad. They have 20% off coupons which even though they have an expiration date on them they don’t care — but have noticed they are starting to change that with 20% off till so and so date then it drops to 10%.
Seriously, you can score here with something that is on sale or a good price and then use the coupons. I’ve used coupons with my name on it, friends, complete strangers in line who shared — it’s great!
This location has a large selection of items as well as a very nice bridal registry in the back with all the expensive china and crystal. Use the price matching and coupons here folks!
But what capped things the other day was when I wandered over to the other side of the store and there was this huge selection of things I normally find in a drug store. They had lotions and makeup and combs and hair pins and hair color and vitamins and toothbrushes (including 99cent generic ones) and cough drops… etc. etc. And it does NOT hurt that it is next door to a Filene’s/DSW.