Banfield Pet Hospital

Very satisfied with the service I received here. I’m a first-​time non-​fish pet owner, so I wasn’t really sure what to expect when I brought my cat in. The lady at the adoption agency had recommended Banfield, so here I came.
Arrived a few minutes before my appointment, and was promptly led to a room where I could let my cat get settled in. The vet student whom I saw first was very sweet, but seemed to have some trouble understanding some of the questions I had regarding their services. After she did an initial exam on my cat, she went out and spoke to the vet, who later came in and did some additional examination and testings. The veterinarian was very knowledgeable and gave me a lot of good advice about caring for my cat.
I also ended up getting their Essential Wellness Plan, since my visit that day would’ve cost close to the annual fee of the plan anyway. Plus, the plan lets you bring in your pet at any time for no office visit fee, and I think that feeling of security is very valuable. And, since Banfield is a national chain, I’m also able to take my baby girl to whatever location is nearest if we’re traveling and something comes up. They really do try to work with you to make caring for your pet as convenient as possible; for that, I am incredibly thankful.

Wow… not what I expected… in a good way! I am staying in temp housing after moving here from out of town. I wanted to board my dog and get her groomed, but after having vet records transferred from my previous state, found out one of my dog’s vaccines had expired last month. In a rush to get her groomed and out of convenience, I booked an appointment to get her missing vaccine at Banfield Easton. I was skeptical b/​c it is attached to PetSmart (nothing against PetSmart, but wasn’t sure how legit a vet attached to it would be). The entire staff was friendly to both me and my dog, very knowledgable, and did not rush the appointment. They were all very experienced, most with an OSU background or other local credentials. There were 100% concerned the whole time about my dog as well as my experience. What I didn’t know was that PetSmart does not own Banfield. They are actually locally owned by local vets. I’m guessing it’s a franchise situation, but a very good one. They have a great wellness plan that you can pay monthly or at once that includes standard services over a year (2 regular checkups, discounts on medicine, free anytime visits to the vet, and add-​ons like teeth cleaning). This really is one stop shopping, with the vet right there, boarding and grooming at PetSmart, and of course everything your pet could need in a store. A neighbor recommended it to me, and like I said was skeptical, but what a great experience it was! Although I’ll be moving downtown, I will take my dog here for all her vet, grooming, and boarding needs. (Grooming and boarding reviews to come.)

Banfield is highly recommended for wellness pet care. They have monthly plans to help manage the cost of care. They are honest and upfront. They really care for my dog and take time to explain things.
Based on my busy work schedule I am able to drop off my dog in the morning and get to pick her up after work while she gets her checkup. They contact me if they see anything unusual that may need my attention. They communicate if anything will cost me extra than what I requested prior to treatment so I am not surprised with the bill.
Overall, I enjoy the care and recommend that you take your dog.

Thank God for this awesome place!
I had taken my super hyper dog to the dog park to run off some energy. After about an hour he was more than tired and ready to go home. As soon as we got home I knew something was wrong. My poor doggy was gagging, coughing, acting like he had something caught in his throat & puking up small amounts of vomit.
Because it was so late, we were unable to contact our normal vet (it was around 9pm) so we had to tough it out through the night.
1^st thing my husband and I start trying to get in tough with our regular vet. No answer. After about 2 hours of not being able to get ahold of them I remembered seeing this place when I had dropped my dog off to get groomed @ Petsmart so I told him to give them a call. They immediately answer the phone. They told my husband they were COMPLETELY BOOKED UP FOR THE DAY, however, they would be more than willing to work in him between patients and to be there around 3pm.
So he gets there around 3pm and his cough is SO LOUD they instantly give him is own room and see him shortly thereafter. Turns out he has the worst case of kennel cough they have ever seen. The vet said she had never heard a dog cough so hard and loud. She gave our baby an antibiotic (I guess dogs are more prone to get other viruses when they have kennel cough) and an anticough pill. We could not have been happier with the service they provided.
Thank you!

We weren’t happy with the veterinary hospital we were taking our schnauzers and my folks recommended Banfield. We made appointments for our two older schnauzers for their exams and ended up purchasing annual wellness plans for them both. The plans cover many of the regular costs of pet care and include significant discounts on most services. The annual costs of their plans with Banfield are less expensive than the average of their past annual vet expenses…
We could not be happier with the care at this location. The doctors have spent so much more time with my pets durning visits providing the most extensive care and thorough exams they have ever had.
The doctors can access my pets entire history on monitors in the exam rooms and review all recommendations and costs before providing care — so I always know exactly what my charges will be.
They call the day prior to remind me of my appointment but also the day following to check on my pets.
They are genuinely caring about our pets from arrival until we leave.
Their wellness plans are also usable at locations across the country so they can receive care and their records accessed almost anywhere. We love to travel with them so this is a plus.

Similar to another review, we used Banfield at Easton on a Sunday because our regular vet was closed. I can see us using Banfield again as an «urgent care» when our regular vet isn’t open. Our dog tore his dew claw on a Saturday evening and it was sticking straight out from his paw. You could tell it hurt him quite a bit, and Banfield was able to take us as a walk-​in within minutes after arriving on Sunday morning. It wasn’t cheap, but they gave him IV pain meds, removed the claw, bandaged him up, and sent us home with more pain meds and an antibiotic. It was quite a painful experience for our pup, and I am happy that he is now on the mend.

Banfield is more than just a vet hospital for me and my dog, as I have been taking her to this location now for more than 6 years, and the staff is great. They always know who we are as soon as we walk in, and they treat my dog as kindly as they would their own pet.
Although they can be somewhat expensive, I always know my dog is receiving the best possible care, and all of my questions and concerns are always addressed before we leave.
Since my dog is now in her older years, it is comforting to know she is going to a vet that truly cares. Banfield has been around for many years, and they have a great amount of experience in dealing with dogs.
I would highly recommend Banfield to anyone looking for a new vet, or for anyone who has a new pet. You will definitely be treated like family here.