Wendy’s

This Wendy’s is the worst one in Howard County. We consistently get bad service. If you have to go there, I would recomnend only going there for lunch. The service is very slow and they always get our order wrong.

Food was ok.
Nuggets over cooked or the oil is old. Asked for shredded cheese on my potato and got the liquid which is naaaasty.
The lack of stars isn’t for the food it’s for the incredibly horrid staff.
It was after 2 pm on a Saturday, 5 staff standing around, 1 cashier who also was a manager and filling the front orders. 1 staff quietly eating her food and the other obnoxious staff FaceTiming with someone, loudly, inappropriately and foul language.

Had the double cheeseburger. It was blissful meaty goodness. Came with a piles of fries and a chocolate Frosty. Yum. Would return and recommend.

RUDE RUDE RUDE RUDE
Pull up to order from the drive thru and the person acts like it is a big inconvience. Pull up to the window and they just stick their hand out for your card. They never confirm the order or the price. Good is never correct and the person at the window never says a word. Doesn’t matter what Wendy’s you go to they are all the same way.
Even the manager standing at the window with the employee is rude
It would be great if they could invest in training for their employees on customer service better yet why don’t you take your employees over to the chick fil a next door and have them do the training.

RUDE SERVICE. Got in line before closing. Got ignored. Stuck in line waiting to be told they were closed.

BAD EXPERIENCE: Ok, if you are in the drive in line you must serve the customer. I wasted gas sitting in line tonight — got up to the order microphone and dude says «we are closed… we close at 10pm». Well, Mr. Burger flipper, the clock said 9:57pm. And your lights were still on. Seriously? I only chose you by default cuz everything else was closed on NYEve. Thanks for confirming that I shouldn’t be eating here anyway. I will be sure to share this experience with family, friends, neighbors, strangers and anyone else that crosses my path. Ok, I’m over reacting but you get my point. –Sincerely, Dissatisfied customer.
P. S. Please don’t inbox me offering a free burger. I would prefer you to invest in training your team members to offer a better experience to customers.

I like the food here better than McDonalds and Burger King, HOWEVER, the service here is terrible.
Not once, not twice, not 3 times, but 4 times I’ve came here the past month (Because my friends at a place I used to work at like the food from Wendy’s) I’ve gotten terrible service.
All 4 times they’ve gotten my order wrong. For instance I’ve ordered 5 meals plus 2 LARGE fries and 2 LARGE unsweetened iced teas.
I got 4 meals, 2 medium fries and 2 medium cokes.
!!!
I even saw the receipt and it said what I said, yet I’ve gotten half of my order wrong?!
I told them and showed them the receipt while SMILING and showing them I wasn’t pissed off.
The girl there was nice and asked if I could wait for a few minutes for the fries to get done, I nodded my head and said okay.
The guy came up and started to reach out his arm to give me 2 large fries when it seemed like he dropped one of them on the floor on purpose. How could you hand the fries over when you’re basically holding them downwards towards the floor???
He didn’t even say sorry. He just looked at me like «You gonna pick it up or what?».
He then turned around to tell the manager something, the manager came through and I was already annoyed so instead of explaining the situation and blowing up and possible beating the guys ass, I just drove away.
I paid about 55 bucks for everything and got only the 4 meals plus 1 large fries when I was still missing 1 large fries, 1 meal, and 2 large unsweetened iced teas.
Wendy’s NO. Bad Wendy’s! Bad!

Not sure how to rate this Wendy’s, half the time this places offers good service and other time the people could care less no matter how crowded or busy. Its the closet one to my house, but I have def. slowed down coming here because of the service. Try if you dare.

I’ll never go back here again. After giving them several chances, they have screwed up my orders enough. Awful service.

I wish I could give it zero stars but I’ll stick to one. I swear this is the WORST Wendy’s no fast food restaraunt EVER! I don’t know why I keep going here instead of the other columbia wendy’s on 108 for my frosty fix. I rarely eat fast food but when I do I get a kids meal for portion control and I swear no matter what time of day I go the drive thru takes ALL day! I once waited at the order window for 15 minutes before pulling up to the window to give my order. Seriously how do they stay in business with a Chick Fil A around the corner. I guess because they are open Wednesdays? Seriously shocked no one has reported them to corprate.

Worst service ever. Clearly, they do not understand the meaning of FAST food. We waited 15 minutes for a kid’s meal & a chicken sandwich. The kids working there were playing around and laughing with each other the entire time. I felt like they thought I was being rude for having the nerve to actually place an order during their playtime. There was also a family next to us who said they had been waiting for more than 20 minutes for their food. Again, worst service ever!

Service sucks!!! Even when empty it takes too long. Drive-​thru is even worse

It’s okay. I often don’t eat at place often.

I never thought I’d write a review of Wendy’s, but I guess this will teach me that anything’s possible. Important note: I don’t eat a lot of fast food, but when I do, I love Wendy’s.
After a rigorous Wiz Khalifa concert, my brother and I had really worked up an appetite. The only thing that could possibly quell our incredible hunger was Wendy’s spicy chicken nuggets. They’re always delicious, right?
Wrong. But I’m getting ahead of myself. First, we ordered. The ordering process alone took at least 15 minutes, which is the equivalent of ten years in fast food time. The kid working the drive-​through obviously had no idea how those headset thingies work, because he couldn’t seem to hold the button down for the entire time he was speaking. My brother had to ask him to repeat everything he said. Finally, though, we ordered two 10-​piece nug combos.
When we pulled up to the window, two people were standing there, but neither greeted us. They conversed quietly for a while, but still didn’t acknowledge our presence. After a few minutes of this, one of them finally handed us two 5-​piece combos. NOPE. WRONG. We explained the problem and one of the employees told us he’d give us two more 5-​pieces. We started to eat as we waited, and bit into the driest, oldest spicy nuggets ever. These things had obviously been sitting around all day, but, as I mentioned, I had been at a Wiz Khalifa concert and needed the sustenance, so I choked them down anyway.
Would you like some sauce for your nuggets? That’s a question we were never asked, so we took matters into our own hands and requested some hot sauce. Naturally, it wasn’t in our bags. Also absent were napkins, which we failed to notice until we drove away. Well, that’s why pants are so great: it’s like you’re always wearing napkins.
We washed our dusty chicken briquets down with the most disgusting wild berry lemonade I’ve ever had the bad luck to drink. It tasted like someone forgot to add water to the purple drink concentrate. Ugh.
This Wendy’s had terrible service and worse food. At least they (probably) didn’t spit in it?

It is a Wendy’s. I mean it is hard to get excited about a fast food restaurant, but this one is ok. Which means I’ll go back again.
They haven’t messed up my order yet, which is always a good sign for a restaurant.
The staff seems cordial enough, but there isn’t anything about this Wendy’s that makes me want to drive from all over to go here.
If I am in the area and I feel like getting a burger and the wife is nowhere to be found to tell me how fat I’m getting since we tied the knot, then I’ll stop here and get a double with fries.
Shhh though, it will be our little secret. Wouldn’t want the misses finding out!