TNT Auto Repair & Towing

I was referred to TNT by a random guy at an auto retail store, and wow! I’m so glad I went to them. Rather than gauging me for my 60,000 mile check up (a good $ 500 or so at the dealers), I walked out with a $ 124 bill and a timeframe of when I needed to come back for some minor maintenance. Even when I asked if I needed an oil change, they told me to come back in 1,000 miles. When do you hear that kind of rec from an auto repair place?

Had a flat, called, they got the screw out and us out the door in 20 minutes. The auto park was extremely busy and they made time for us. $ 25 for a flat repair. Thanks!

My Honda accord 2003 engine didn’t start so I assumed starter motor was out. I chose this place because it had ½ towing fee if I got the service here. Cost turned out to be around $ 700, including the towing cost. I wish I knew there was a $ 50 diagnosis fee before I chose this place (my usual repair shop doesn’t charge for that). Also, they took 3 hours just to tow my car, which caused me to wait for a whole day. I feel like I should’ve called other shops & compared the cost for I didn’t know it would cost that much. They were nice people, not sure if I’ll go back.

For planning to have the Jiffy Lube next door take care of my car, TNT was a convenient option when that plan failed.
Service: went to get my tires and brakes looked at after work one day. Did not have to wait to be helped and was able to have everything fixed same day despite them almost reaching closing time.
Cleanliness: not very clean. Small waiting area with old, crusted magazines and flies evident in the room. Bathroom was a small, plain toilet and sink with a foggy mirror and lack of toilet paper.
Overall this place is a good back up option to have your car looked at but I would prefer to go elsewhere. Not sure if I will return unless I have to.

Excellent quick service, and honest too. The last of these is especially important. If you feel you’ve been taken for a ride by other repair places, please take the time to read this story.
About a year ago, an Ellicott City service station which shall remain nameless quoted me $ 1600 on a repair. This seemed outlandish. My car was driving fine. The temperature light was just intermittently coming on.
So I took it to TNT for a second opinion. I didn’t tell them about the original $ 1600 quote just to see what would happen. What happened is they repaired it for $ 160 (not a typo). A year later the car is still working great. It’s a 15-​year-​old car and ran fine through the rough winter we had earlier this year.
It turned out all I needed was a very easy repair. I can’t remember exactly what they fixed, but a simple part had broken and they put a new one in. When I asked them «Are you sure nothing else is wrong with this car?» they emphatically stated «no.» I never did tell them about the original quote, so it wasn’t like they had a reason to try and look good by comparison. But in conclusion, the repair was clearly not the $ 1600 I was originally quoted. Not even close.
I appreciated that there are honest businesspeople around. Chad, George, and the gang are the real deal and saved me a LOT of money. I’ll be bringing by car here regularly and I suggest you do too.

Terrible! Complete idiots. I took my mustang there a few years ago to get a supercharger put on and they said they could do it. Completely screwed it up and I had to pay them to drive a barely running car away from their shop. They charged me for numerous sets of spark plugs saying they kept fouling! Took it to JPC and within five minutes he had it purring like a kitten. They were too cheap to use a full piece of wire and spliced several pieces together to run to the fuel pump! The auxiliary fuel pump wasn’t getting enough current to work. Complete idiots!

Super*******
My family has been going there since 2003. I leave there I feel wonderful about the work that is been done on my car. everything is been explained to me the very beginning to the very end and all my questions of been answered no matter how smaller or silly, they might be they are the best.

My husband and I got new rotors and our suspension fixed on our 2000 VW Passat a few weeks ago and everything is good so far. They were super quick and offered to have us get our own parts for a cheaper price but we decides to go with the parts they get so we didn’t pick out the wrong thing. Overall I’m pleased with our service and happy our car is running good again!