Planet Fitness – Columbia – Dutch Square

So after coming here a couple of times to work out, I never had a problem signing in to workout. until today. the white short girl with curly hair irritated me! So first she was behind the desk along with 3 other workers but it seemed like she was the only one willing to help with customers. so as I was signing in to work out she interrupted a customer to tell me she has to sign me in the computer too… I had no problem with this because I’m used to it. But she made me wait 10 – 15 minutes until she could sign me in! After having my preworkout kick in as soon as I walked into the door, I was ready to pump it out! So after waiting for her to finally assist me she then tells me that my gym location doesn’t exist! In my head I thought. ‘Are you flipping kidding me?!’ So after saying it to her and spelling it out a couple of times which one was my location she finally found it after 5 minutes. then she asked me for my barcode… Well first off my location gave me a couple of numbers to sign in and haven’t used my key tag since bc I memorized my number. Then this location decides to tell me that ‘I HAVE TO’ have my key tag with me at all times in order to work out in other PF facilities. In my head I’m going, ‘Are you flipping kidding me again?!’ And I told her how we were only given numbers and not barcodes at my gym location and then talks shit about my gym location! I seriously never been so irritated to have my workout be prolonged because of this worker! So after 40 minutes of signing in to this location. I must say that I’m not happy!
Overall customer service sucks! Gym is clean but super crowded! All the machines are clustered together so don’t be surprised if you have someone else’s sweat get dripped onto you.

I was only here for a short time on my lunch break. But I enjoyed it. The entire facility was clean, and the staff were extremely happy and friendly. I look forward to working out here again.

Planet Fitness is a good place to go and get a quick workout in. This particular location is a little on the small side for me. I came from a 24 hr huge PF with all the amenities. The few times I’ve been it hasn’t been super crowded, which is great. I can get in, use the equipment that I’d like to, and get out efficiently. The only drawback with this location is they don’t have any massage beds. But they do have 2 massage chairs and tanning.

If you haven’t been to Planet Fitness Dutch Square — you should check it out! Great place to get your fitness on & easy on the wallet!

Being new to the Columbia SC area from New Jersey… I was excited to find a Planet Fitness. I loved the fact that they offer a membership that includes tanning, and massage chairs. I also like how the reasonable priced the fees are and that I can end the contract whenever I choose. What is a bummer is how unlively this gym is compared to the gym I was working out in in NJ. This place is absolutely DEAD, the music is hardly heard over the abundant amount of flat screens through this tiny place. Yet, I am going to just roll with this place and not focus on the negatives

Great gym, can’t beat the hours our the prices.