Olive Garden Italian Restaurant

Came here to celebrate a friend’s birthday. The waitress Tamera made slick comments all night. My friends were laughing about something and one friend missed the joke and asked what happened. The waitress did a phony laugh and said «you didn’t hear?» I only ordered a wine sample (because I ate before coming, I only came to celebrate the birthday). Before brining my sample, which I waited 10 minutes for, she says «you know it’s just a sample, not a full glass.» I’m a 23 year old college graduate, I clearly understood what a WINE SAMPLE for 25 cents was. She stood at my end of the table and refilled everyone’s water but mine. When bringing the checks, she sarcastically said «and the biggest check of the night!» I’m not sure if Ms Tamera was trying to be funny, but it came off quite rude and she gave off very sarcastic tones our entire visit. And that’s just my personal experience. I was in a party of 7 and everyone commented on her attitude toward us.

My only complaint is that they aren’t closer to me! My absolute favorite is the tour of Italy. Always so good!

To be fair, I don’t like Olive Garden to begin with, it would get a one star regardless. The chicken and shrimp carbonara was terrible.

Terrible experience! Will never go again. Horrible service and food. Worst Olive Garden I have ever been to! Please advise.

Extremely impressed with this Olive Garden. One of our favorite chain restaurants, my mom and I sat at the bar to have a quick bite after shopping at the mall. We were greeted with enthusiasm by the female bartender. She perfectly explained all the changes to the menu since it had rolled out that same day. Additionally, she gave a lot of suggestions to my mother for drinks who had no idea what she wanted. She gave amazing hands-​on service and seemed very knowledgeable about everything OG. Our food came out extremely quick and the bartender never let our drinks or salad get empty. From sit down to departing, the bartender kept us fully entertained.

Met with friends for lunch/​shopping day last Saturday. Great bar service. After being seated, service was super slow. We were there for over two hours and had to flag down our server for every need and for our check. Have been going to this location for years and have never had a problem.

First visit to this location.
Great customer service. Our waitress Ariel was wonderful. Very friendly and attentive.
Lunch was fast and fresh.

Just finished supper here and I was terribly disappointed. For over $ 60 my husband, my 2 boys and I ate supper. Food was okay, but service put me in a terrible mood. My child accidentally spilled his drink right as server walked by and instead of helping us clean it up (as it spilled into my other sons lap) he was busy putting plates on our table. He didn’t offer to replace the spilled drink until we asked. And he never refilled our empty bread sticks. Servers name was josh – he was nice but just not capable of serving well. Wish we had just gone through a drive through for supper. This meal experience was totally not worth it. He also had our bill incorrect, attempted to fix it, then there was still an additional wrong charge. What a bummer to attempt to go out for a nice meal and have it ruined with such poor service. :(

By far the best Olive Garden location I’ve ever visited. We never miss a chance to stop for lunch when traveling through South Carolina.
The staff is always quick and welcoming and the food is always perfect!

This review is pretty much for a new concept that Olige Garden is doing (though not sure if it’s for this particular location or vast majority of Olive Gardens) and if othe restaurants in general do this as well.
It’s been a while since I’ve eaten at an Olive Garden and when we were seated, I noticed that they had little computer things on the table, which is used three fold (if not more). O me thing you can do is play trivia (but at cost) while waiting for your meals. Also, you can order appetizers on this gadget (but not your main course — you still will have your order taken by the wait staff) — but not sure if ordering meals in the future will ever be done on these. The major difference is your waiter /​waitress no longer brings your bill to you at the end of the meal (but you still get the Andre Mints!), your bill is electronically put on here. The tip is figured automatically (depending on how much you want to tip percentage wise) and you sign electronically (even though I wish there was a stylus available to use). Even though we were not splitting our bill on our recent visit, there’s that option (but not 100% sure how it works). Also, you have to use a credit card to pay on the thingy, and if you’re paying cash, assuming the wait staff would need to handle your bill.
A couple of other features I saw, but didn’t use was there was a «call server» button — so not sure 100% if that works, as well as an «order beverage», button as our waitress took our drink orders (though we were ordering non alcoholic beverages) and if you in fact use this feature, if it’s only for «adult beverages».

We chose OG for our date night dinner. Big mistake. The waitress assured us that our appetizer would be out before the food so we could actually enjoy it. We might’ve took 3 bites of it before our food was basically dropped on the table. My food looked like it was just thrown together and my husband’s was dried out like it was under a lamp for an hour. The waitress didn’t ask if we wanted fresh cheese on top of our food, she just walked off. Then we witnessed her asking the table beside us if they wanted some. It also took her forever to realize we needed a refill. That upset my husband a lot. We paid the bill and left the crappy food on the table. Never again.

Went to eat here today in the afternoon with my sister, we didn’t have to wait too long so that was a nice change. However we have both noticed that the first salad and bread they bring out is always always the pits (wilted salad and stale bread) but the second batch is great! Why is that? Anyway something unusual happened that made us both uncomfortable: a family was seated the next table over from us and for some reason the dad was upset and moved them to another table across the room, I mean they totally abandoned their drinks, salad and bread. The manager was apologizing like crazy but I have no idea why! They really upset the atmosphere though. Weird.

Olive Garden is my wife’s favorite restaurant and we travel a good bit so we’ve been to Olive Gardens all over the country. The food here was the worst we’ve ever encountered. All of the pasta was overcooked and the sauces were terribly bland. It tasted like TV dinner or school food. The salad was devoid of the things that make it a salad. A big bowl of lettuce does not a salad make. The Tuscan soup, though, was probably the best I’ve ever had. My son’s kids pizza was, I feel certain, a toaster pizza.
My wife doesn’t like to kick up a fuss though, so we didn’t complain.
I wasted over $ 100 at this place. Heed my warning and stay away!

My wife and I had two different coupons for two different promotions, each said «Limit one coupon» and we assumed that meant per promotion, since many restaurants print the coupon whether it’s per promotion, per customer, per table, etc.
Food and wait service was great! But then they wouldn’t take our coupons, just one. We are on a right budget, so we brought enough cash, but now we had to pay more. The manager wasn’t very helpful, but the waitress was! She suggested we split the bill, bc it’s one coupon per bill. Manager allowed us, but it cut the value of one of the coupons in half for some unexplained reason. Manager blamed corporate.
So I emailed corporate, and they were very responsive! They said they’d pass along our suggestion for better clarity on coupons, and they mailed us a ten dollar gift card (I asked for a gift card, but didn’t specify how much — we lost five bucks due to the coupons not working out as expected). I was pleasantly surprised! Good job OG!

It was quite busy when we went so we had to wait for about 30 minutes for lunch. Once we were seated, our waitress was as attentive as could be expected considering how busy it was. The food was good and we really enjoyed the salad and breadsticks that just kept coming! A pretty good deal for the money. Would definitely eat here again, but maybe at a less busy time.

I used to love this Olive Garden location but the past three times I have been consistently been unimpressed. Either the food quality is poor or the service is awful (no joke, I was once at the restaurant for 3 hours from the time my family and I were seated to the time we left!!!). I hope this critique will help the management make some necessary changes to improve this restaurant to what it used to be!

Usually love this place. However, it took them nearly 20 minutes to bring my initial drink. We now have been waiting 10 minutes for more salad and bread.
This is a place we love to come but unfortunately, today has been a disappointment. Hopefully, when we receive our entrees it will be better.
Food was absolutely delishes. Only draw back is that it took 75 minutes to get our food. Not sure what was going on today. I hope it was just a bad day. We will be back but if we receive service like this again then we will not.

It’s usually pretty busy on the weekends, but it’s with the wait if you want good breadsticks, salad, and soup. I’ve honestly never gotten anything else off of their menu, so I can’t give a full 5 stars, but I’ve never been unimpressed with their soup and salad or breadsticks.
It’s in a pretty good location because it is within close proximity to the mall, movies, and other shopping alternatives such as Target and TJ Maxx.

We visit this location of Olive Garden on a fairly regular basis and we find that the service is always excellent and the restaurant is very clean and pleasant to visit. We love the salad and all this soups and have never ordered anything on the menu that we didn’t love. Tonight I had the 3 for $ 11 and it was superb. I had the salad, shrimp caprese and chocolate mouse. Our service was excellent as always. The one and only small complaint that I had was that our bread was not as fresh as it normally is. the end of the bread sticks were hard. I am sure if I had complained they would have brought more because that is the type of service they always have. This location is always welcoming and enjoyable.

I have had a love affair with Olive Garden for at least 15 years now. The stuffed mushrooms are my favorite. Tonight I was served a plate of shrooms in which one was missing it’s stuffing. The manager apologized and brought me a complete new order. This is excellent service– apologize, fix it and go one step further! Awesome job OG. Thanks for keeping me a satisfied customer all these years!