NTB – National Tire & Battery

The absolute worse customer service I’ve experienced quite some time from a tire maintenance facility. I waited for an hour and a half, watched four other patrons come and go, and had to speak with someone to have my car finally get the attention it needed. Do yourself a favor, keep going for about 200 yards and go to Goodyear tires.

Piss poor customer service. I was told it would be less than a hour to plug a tire I brought to them. Well at this point over two elapsed. Too much goofing off by the tire guys, watched two of them for over thirsty minutes talk with a buddy who just drove up. Never again.

I don’t usually write Unilocal reviews but I’ll give it a go this time. The past 2 times I’ve been in here the staff has been awesome. They’ve given me cookies, mnm’s and sandwiches while I’ve waited. The service is usually quick and the price is generally reasonable. I feel good about taking my car here to get serviced every time.

Stopped in for help removing rusted, stripped screws to put on our new south Carolina license plate on a 100+ degree day. They helped us on the spot and wouldn’t take any money for it. Not many business would do that for you!

I had an awesome experience here! They gave me a great deal and some upgrades for a price I was happy with! The staff was friendly and helpful! I would come back again in the future for my tires and basic car needs!

Purchased a set of tires here. With the tires worn to about half the tread depth I went in to have a nail removed from one and for the tire to be patched from inside as is specified by the tire manufacturer. The small nail was in the center of the tread and the tire was not very low on air.
I went in to the store as I had paid a high price for road hazard when purchasing the tires. Explained to the person that all I wanted them to do was remove the tire, inspect it and repair the puncture if the nail went into the tire. After about a two hour wait they came out and presented me a long list of things the car needed and that I really needed to replace the set of tires the brakes and an alignment. I went back to where the car was on a lift with the hood up but the tire had not been removed or repaired.
I am retired, a former mechanic and fleet manager and knew none of the work needed done. I asked them the lower the car and that I was leaving.
I feel for those that go there not knowing what I do and how much they get ripped off. Took the car to another shop and they repaired the tire and did not even charge me. They inspected the car also and reported it in extremely good condition.