Looks Salon & Spa

Looks is a large, well-​maintained facility with a variety of services and a gift shop. I even received a gift bag for new clients, which was an impressive touch. I came here for a gel manicure and it was a pleasant experience leading to a completely satisfactory result.
My only complaint — and the reason I took off one star — is that they don’t have swatches for the gel polishes. Instead of being able to see what the color will look like by holding up the samples to my nails, I had to paw through a large selection of opaque bottles and guess what the color was going to look like once it was on me. I ended up with a great manicure, but I really prefer being able to see the gel colors beforehand.

Always professional and always good service in a very relaxing environment. Only thing I wish is that they had extended spa hours and that you could get an appointment on a weekend last minute… but I guess how busy they are is just a testament to their quality.

Andrea is amazing all around :) the only person I trust to do my hair! I’ve traveled from living in other states just to see her. Expert for curls and extensions!

Jamie does a great job. On cut alone I would give 4 out of 5 stars. 3 stars only because it’s pricey at $ 60+.

I came in with bright pink hair because the pink would not come out. They did everything to try to wash it out but in the end it needed to be dyed back to the normal or at least a brown color. They were all so nice to me and so helpful. It looks so amazing now and a thousand times better than it did when it was bright pink. Thank you to Patty and all the other stylists who were so helpful and kind to me when I was so upset about my pink hair. The hair washing ladies were also so kind and sweet. You can’t even see it now, and I am so happy!

Having naturally curly hair, I have had ugly experiences before with hair stylists who don’t understand how to cut curls, so I was so happy to find Amanda Payne. I have been coming to her for the past 9 years to have her cut and highlight my hair, even after I moved further away into DC. She is extremely knowledgeable about all types of curly or wavy hair, is Deva trained (which is for curly hair), and recommends useful styling techniques and products for curls. Over the years, I have been thrilled with all of the different cuts and styles I’ve gotten from Amanda, including the styling for my recent wedding. The Looks salon is pretty nice, with a small boutique located inside, and complimentary beverages to enjoy during your service. The staff are always very welcoming and professional.

If you want your eyebrows to look nice, don’t go here. You spend $ 20 for a service that you don’t fet. I’ve never had my brows look this bad.

This review is specifically for Yen for two services I have received over the past several months at Looks.
Gel mani/​pedi: I came in with a newly acquired spray tan, and Yen easily accommodated my request of no exfoliation on the legs. She was meticulous and thorough, and the best part– my gel mani ACTUALLY lasted two weeks (the longest I’ve had it last previously was 10 days or so). I’m extremely picky about my nails, and she did not disappoint. Color selection was plentiful for both gel and regular. My only suggestion to management would be to add drying stations. It’s kind of strange that such an upscale salon doesn’t have these… but thankfully Yen is super friendly, so I didn’t mind sticking around while my nails dried.
Lashes: I’ve had lash extensions a handful of times over the past few years. They were all okay, but lasted maybe a week or so, and tended to clump a bit. Yen has made me rethink the possibilities of lash extensions (to the point where I wish I could afford them more often!). The whole process takes about two hours for a full set, and she takes into consideration your eye and face shape. Not. One. Clump. It’s seriously amazing how adding tiny little strands to your eyelashes can make you look instantly beautiful… and even after 2 weeks I still had about 60% of my lashes left. Definitely will return again!

I’ve been living in Columbia, MD for about a year now and have finally found a nail technician that I love. I’ve seen Natashia twice now and my gel manicures lasted the full 2 weeks… that’s practically unheard of… I usually get about a week out of gel manis. Natashia is easy to talk to and I find myself laughing and carrying on as if I’m with my BFF. If your new to the area or tired of gel manis that don’t last book with Natashia and you won’t be disappointed.

I made an appointment here in the hopes of becoming a new client. I selected the stylist after reading through all the bios online. Her bio states she is the manager and has a lot of experience. When I showed up for my appointment, I heard her complaining to reception. She was griping about receiving a new client and being too busy. Did they forget to tell her about my appointment? She was very loud about it. Who acts that way at a high-​end salon? That should’ve been my red flag to leave.
My haircut is awful. She rushed through it very quickly. It’s very choppy. She didn’t check her work after drying my hair and she did not blend any of the layers. I asked her to cut 1.5 inches and she cut 3.
Pick someone else other than Lois to cut your hair and you may have better results.

Called and made an appointment at looks this week. They set me up with Laurie. I was so happy with the way my hair out! She was so nice and she listened to what I wanted.
I would defiantly recommend going to looks and seeing Laurie! :)

I have mixed feelings about this place, which I used for my Wedding day.
I booked here because of the great reviews and reasonable pricing, and I don’t fully regret it but I can’t be really happy about it.
Both hair stylist and makeup artist did a good job. My hair and it was amazing, the day was rainy and my hair looked great anyway. I recieved compliments about it.
My makeup was very nice too, even my mother in law complemented it!
Even though, I’m not happy about the way the handle the appointment at all.
First they gave me a free consultation, which was pointless because stylist forgot about it by the time my wedding day arrived. as I said, my hair was nice anyway, so no biggy.
After the consulation, and knowing the time of my ceremony, they booked saying that I would get my hair done at 9, Makeup at 10, and would be ready at 10:30…so I could be home at 11, get dressed and go to church to be there at noon… not the way it happened.
The day before I got an email saying that makeup was at 10:15, unfortunately I just saw it at night and couldn’t do anything about it… why didn’t they call instead? no idea!
The very day was messy: I got there 8:45, Stylist was there at 9:10…luckily she was fast and my hair was done before 10. But makeup artist arrived at 10:30!!!
By then I was in Bridzilla mode, of course! I was about to leave the the establishment with no makeup on, thinking that I would do whatever at home, when makeup artist arrived and told me that they had in fact told her that my appointment was at 10:30 and I had to be done by 11:15…what??? She didn’t even know I was a bride!
So when I told her it was my wedding day, she did her job quickly, but because of the initial delay it was done at 11, 30 minutes later than planned… I had to rush home, wasn’t able to dress there, and ended up dressing in a bathroom at the chappel at 11:40 (I did know there wasn’t bride’s room there… hence the plan to get dressed at home!!!). After all the frenzy, thanks God, I was able to enter the church at noon, as planned.
So, bottom line, if you want something nicely done but are not against the clock, this is the place, if you are time sensitive, you either check, double and triple check about it or look elsewhere.

I just moved to Elkridge and was looking on Unilocal for a good men’s haircut. Found a couple of good reviews from men and thought i’ll give it a try. Booking an appointment was easy but that’s probably the only good thing i could say about my experience. The hairdresser was clearly having a bad morning (she told me) and looked very nervous despite telling me she has worked here for years. Her clippers weren’t working and that added to the frustration. Despite me telling her multiple times that i didn’t like my hair very short since it is hard to style it that way, she chopped it all off and at the end mentioned that she went as short as she could. Very poor listening skills and I could tell she did not have much experience with men’s haircuts.
Advice to Mgmt: Please select hairstylists who are experienced in men’s haircut and list them on your website under «Specialties». That way people like me can select which stylist to go to instead of paying around 45 bucks (with tip) for a terrible haircut. I’ve had WAY better haircuts in the past for a much lower price in other salons.

This rating is for Natashia, nail technician. I’ve been to her five or six times now and have had manicures, pedicure, gel manicure, and paraffin treatment (wow, I sound spoiled — but it was the holiday season when we all want to look our best!). Natashia has given me the best manicures I’ve ever had. I have always felt manicures were not totally worth the expense, because they just don’t last, even with daily reapplication of a top coat. Natashia’s skills have changed my thinking entirely, and I don’t even reapply top coat every day with her manicures. While these services are still a splurge for me, I definitely feel I’m getting my money’s worth. She’s also extremely pleasant and professional.

Spacious salon; professional. Miranda does a great job with my hair!

BEST NAIL SERVICES! I’ve been coming here for a few months. Yen is the best at Gel manicures and pedicures! She is such a perfectionist and always does an amazing job! She is very friendly and I enjoy chatting with her. The salon is very clean and they have a large selection of colors to choose from! If you come here you must request Yen! (She books up FAST so call ahead for an appointment!)

It has been about 10 years since I have had highlights done. I wanted to do something different & Julie helped me pick something out. I didn’t want to go dark since I’m fair skinned & tend to look washed out with darker hair. She combined 2 colors & it’s a nice blend for my skin tone and very pretty! I would highly recommend Julie. The salon is clean & friendly. They have a snack & drink area (which was great since I didn’t get a chance to grab breakfast & coffee) and my shampoo & conditioner had a nice head massage.

I had my hair done for my wedding here. Its definitely not inexpensive but they added a lot of extras (champagne glasses, ice water, set up for my snacks) that added to the value. It was a great experience!
The real reason I’m writing this review though is to rave about my hairstylist Emily! She was the BEST, my updo looked great and she helped keep me calm and collected throughout the day. If you are thinking about getting an updo at this salon — ask for Emily!

Great service, front desk, website and salon!!! Very nice inside, reasonably priced for Columbia. They even tell you pricing up front, so your not surprised of the price after your done.
My mom and I go to Stephanie. She is wonderful!!!

I have been to Lucy at Looks twice and have been impressed both times! The customer service here is awesome and they always try and make you feel welcome. Sometimes the receptionist are all busy with other customers and there is no greeting upon arrival but when they do they are always nice. The bathrooms are always clean and smell so good.
Lucy is absolutely amazing! I highly recommend her. She is super nice (which is a plus for me considering I’m from the south where everyone is super friendly) and gives you suggestions on color, style, etc. Both times I have had highlights or color. I have really dark hair and have been blonde for years. When I moved here I tried 3 different salons before trying Looks and no one has been able to provide me with a color that looks good and more natural. I LOVE Lucy! She’s just awesome.
The shampoo technicians are also great as they provide a head/​neck massage while shampooing.
If you would like a great stylist go see Lucy at Looks!