I went to Cheapest Computer to get my cracked laptop hinge fixed. I was told that they could do it but they’d need to order the part from oversees so it’d take about 2 weeks to come in. 3 weeks later I’m still waiting to hear from them(never called me back) so I call and I’m told that they have the part. I drop off my laptop and I kept calling Gary to see when they’d finish, about every 2 days. They end up keeping my laptop for 2 weeks and tell me that they can’t fix it. Why did they lie and tell me that they had the part??? Why did they keep my laptop??? Completely UNPROFESSIONAL. I got my diagonstic fee refunded($ 60) and took back my laptop. Avoid this business if you can. I went to Hackers Ink and they fixed my laptop in a week AND they were cheaper. It was $ 120 at «Cheapest Computer» and $ 69 at Hackers Ink.
Tyler S.
Classificação do local: 5 Beltsville, MD
I had a cracked screen he fixed it for a great price and it was very fast I dropped off Thursday and it was ready Friday, really great place
Dave L.
Classificação do local: 1 Columbia, MD
Cheapest isnt always best i assume. I saw their add online so i thought 125 to repair a cracked ipad 2 screen would be a good deal. I went to drop it off and was told there was a diagnosis fee also. 35 dollars to tell me the screen is cracked? I said no, i would take it somewhere else. He said he could waive the fee. I said i guess so. Soon there after a technician called to say it would be an additional 60 dollars to repair the ipad. I am not sure what he replaced and you dont get an itemized receipt or anything like that. They said 3 to 4 days, it took almost two weeks. The technician also forgot to leave the ipad sleeve, so i had to go back to puck it up. He forgot again, and i want able to get it prior to a scheduled trip. With in 24 hours the screen started to come unglued. After i got back i took ipad back to be reglued. I was told 24 hours an it took 5 days. I had to call them constantly the whole time. The hours are not good. Customer service is lacking, and quality of work is also not very good.
Laura L.
Classificação do local: 5 Columbia, MD
I dropped off my laptop to get the screen fixed, it was done at a very reasonable price. I told them I needed it by the 6th and they had it done by the 2nd. My laptop works fine and I have no complaints!
Lauren G.
Classificação do local: 4 Brooklyn, NY
Gary did a good job in fixing my computer. He fixed it fast and charged me a fair price. Other places I called wanted me to replace the whole motherboard which cost up to $ 500 to fix. Gary answered all my questions. The office hours are a little inconvenient for those who work(open 3−6pm) though.