Champ’s Sports

This is a review of
although the local store would not help me either. I ordered a pair of the new, gold labled collectable black on white sz 14 adidas superstar shelltoes. The way it came made me feel as if I had ordered them second hand. They took the flimsy, original shoebox with the shoes inside put it in a while plastic bag. and shipped them that way! No rigid box for protection. the box came to me in litteral pieces, The shoes were fine. heres the thing. I am a collector. the box is important to me. When I called customer service i was treated like dirt. DIRT when i asked for a new box. the woman on the phone stated she would not be able to send out a box and only offered me a 10 dollar gift card. I explained that wouldnt suffice. she began to tell me to calm down and if i were going to continue yelling at her that she couldnt help me… never did i yell… never did i even be rude to her. when i tried to explain that all of my shoes are stored in box… its why I ordered from champs, and i felt like this was a second hand purchase she said she was tired of me being condencending and hung up on me. I called back and set up a return. This is champs! I paid 100.00 bucks for these, skipped the free shipping option to ensure all would be good and they shipped the shoes in a plastic bag! no rigid box. ridiculous. I know not everyone collects sneakers. some may think negative that i do for whatever reason… but am i not the type of customer champs is marketing to with thier red carpet new release events? I am really upset about this and i feel let down. I posted a pic on here of the box and what i received. :(