Law Office of Dr. Bill LaTour JD, Ph.D

First and foremost this place deserves more credit than what appears EXPECT THE UNQUALIFIED WORKERS THAT DO NOT BELONG THERE.
My elderly mother called for her case, this worker named NOEMI! She Had no patience for my mother (she was on speaker phone). I could hear her having other conversations with her phone or another person while my mother was stressing her case. I was completely uttered at the fact that my mothers questions were not answered correctly she was very short with a yes, no along with absurd gestures and ZERO PATIENCE! She needs to be trained on customer service since she lacks it or even demoted.
Clearly after her conversation with my mother I called back and got someone that actually knew and had knowledge to obtain to what we were calling for. Positive 10 stars.
Very sad since due her lacking skills makes the whole office looks bad.

They don’t call you back!!! You DON’T get to talk to the lawyer directly, you go through his lap dogs (or «assistants»).

May 27, 2015 Here is a letter I sent to Bill Latour.
Attention Dr. Bill Latour,
I wanted to let you know how unprofessional and incompetent your staff is. I filed my claim with your company back in March of 2015. I was dealing with Luisa Duran. Her emails were very unprofessional. She didn’t capitalize needed words and didn’t even put periods after sentences.
I have been looking for an office job, and trust me, I would be doing a much better job than your staff.
However, if your office had done their job, I would not have to be looking for a job.
I am looking for a desk job because medically I can’t continue doing my sales agent job with KB Home because it is too difficult showing models and lots to build homes on. It is too physically difficult and they provide no breaks or lunches.
My claim has been denied twice. I have no confidence that the correct medical information was sent to Social Security.
My claim was denied for the second time on February 2, 2016. Luisa called me to say Griselda will be taking over. I called her this Monday, May 23, and received no call back. I called again yesterday, May 26, and again no call back. The funny part is her message says she gives clients updates every 70 days. It has been 112 days, as of today, no update. She also mentions that we do not need to update her on new doctors or medication because medical update packages are sent out every 6 month. In 14 months I have never had one.
I don’t know how your company makes any money with people like this handling the claims.
I am sure you are a very competent doctor and lawyer, but your staff has a lot to be desired.

I have a very complicated medical issue called ATONIC Bladder
And have catheter since 1÷5÷16
Had car accident hit from behind and Allstate accepted claim and blame
The accident was 12÷20÷15 on Friday
Not much damage to car but wife 71 yrs old and me 76 yrs old have had several medical issues
Went to all kinds of doctors and labs and Tri valley urology
Now getting MRI AND LOMA LINDA CONSULT AND SCRIPPS LAJOLLA YO FIND REASON THIS HAPPENED
I HAVE HAD GREAT HEALTH UP UNTIL NOW
YOU CAN REACH ME AT

This is an update on my case folks!
Nicole from Bill Latour contacted me regarding my case after reading my last review.
I sent her an email to set up a meeting or phone call but she never contacted me back.
I called the main office to try to talk to the person in charge of my case and left a message but was never called back. Last week I decided to call the office again and was transfered to Nicole. She was very cold and told me that the case was being reviewed by the judge and there was nothing else she could do. I reminded her that it’s been OVER 3 YEARS!!! since I open up my case with Bill Latour and that my financial situation was pathetic as well as my emotional. Her reply was «we’re doing all we can.» Doesn’t it make any difference the fact that we informed the judge about my dire situation I asked. No, she replied.
So here I am, informing you folks that the outcome of my case of totally out of my hands and obviously the professional hands that handle it. It’s nearing 3 ½ years since I gave Latour my case and I still have no outcome. What a terrible situation to put myself in due to the fact I thought It’d take one or two years at the most to get an answer on my case. Dr. Latour makes it sound and look so easy on TV!!!
AND I KEEP ON WAITING!!! AND WILL KEEP YOU POSTED!!!

My name is Paula Harmer. I would like to completely agree with the below review by Velvet. Unprofessional staff, you rarely get a phone call back.
I worked since I was 15 years old, only been on unemployment for a short time when economy went bad, otherwise I have paid into the system my whole life. State Disability lasts for one year ONLY, yet you are able to extend unemployment benefits numerous times. I had to quit working in October 2014 & have had NO income since then. I have had to declare bankruptcy, & will be homeless at the end of the month. I have left many msgs. for ANYONE to call me imploring just how desperate my situation is, If i got a call back &, BTW, you have a different person «working» on your case every time, not even one employee sounded in the least sympathetic
with your situation & each gave a different answer, didn’t know, or continually lost paperwork that I had to suggest for financial hardship that I sent them Months ago! All this time I thought they were working on it, & no one even bothered to tell me they never rec’d, «allegedly «! THE ONLY PERSON IN THIS FIRM WHO PROFESSIONAL IS THE ONE WHO GETS OUT REALLY QUICK TO SIGN CONTRACT! (NAOMI, I will make it my dying wish, that one of these days you become homeless.

if i could i would give this a place a thumbs down. never really talk to nobody but the first consiltation and there afterwards it was always some different phone waitress who claim to be a paralegal .yeah right. anyways day of trial nobody showed i called the office back and forth till finally some guy name renee came he was clueless so it was postponed then before that next hearing they sent me a letter saying there passing me off to another attorney so i complaint finally bill calls me tells me not to worry about it, he would take of it. Never heard from him since. I’ve since done my own paper work and appeals. they are just scam artist. save your self the time dont go here.

Within 30 minutes of me posting this review I received a call from Bill Lature himself, saying that they will be taking my case and that he is taking a personal interest in my case. So for now I am recinding my negative review but I’m still leaving it on here. And I will change it accordingly.
Initial post. They are too busy to take my case. Then why the hell did you come to my home have me sign my life away? What the hell? Office staff not very professional and dress like slobs. Someone would leave me a message and 10 minutes later they have no clue why they even called me and this happened several times not just once. Will all of your offices uou don’t have one single attorney to represent me what a crock of shit.

This guy is a joke.
False advertising. «In know what to do».
Ha!
If her knew what to do, i would of been approved.
I have a friend who has been disapproved for over 2 years…
This guy isn’t even In the office. Why is being a psychologist a advantage?
You are better off doing it yourself.
After being denied, i did it myself and was approved the first time.
Do not use him. Customer service doesn’t even answer the phone after you sign up.
Leave a msg and they don’t call back.
The reason you keep getting denied is so when after time, the amount of money owed grows that they take when approved.

I was going to call Bill LaTour because of his commercials. I badly need a SSI and employee civil lawyer. BOY, I’m glad I looked him up. His reviews are disgusting and most concerning. Thank you everyone who reviewed Bill and his office. He just LOST a perspective client.

First of all. I won my case the first time around because it was clearly easy to determine that I was disabled. I wasn’t going to write a review because all is said and done, but I just saw the commercial on tv and realized how much it is deceiving. Dr. Bill, comes on TV and said call me, I know what to do… I never once talked to him in the entire year it took to receive my decision. A woman came out to my house and in 30 minutes completed paperwork and said, we will be in touch soon. In the entire year, I never heard from them again. I received many mailings from the State of CA asking me to complete the paperwork. They also sent me letters to attend appts they set up for me. I attended all of those… Still no advice, direction or phone calls from Dr. Bill. Once I received my award, they took out the attorneys money and that was that…

I have a Her2+ advanced stage 3 breast cancer and was denied SSDI. I called and asked to speak to an attorney for consultation. The receptionist is rude and abrupt. She asked me a series of questions then she told me that their office cannot help me because I am already receiving SSI, I told her that I was calling about the SSDI denial, not the SSI. She said that they are the same then hang up on me. How do you trust a lawyer if their receptionist are like that?

(Sorry so long, but accurate and honest)
I secured the offices of Dr. Bill Latour and thought that I had a good attorney to represent me in my SSD case. Long story short, once I did have a court date, no one contacted me prior to court until 8pm the night BEFORE court. I was already asleep, but receive the guys message the very next morning before going to court. The attorney was there (not Mr. Latour, some young, unskilled attorney from his office), we talked in a room before going into court. Once in court, the judge asked a couple of questions and determined that she did NOT have all my medical records. She immediately postponed it until February of the following year (this is in November). The attorney promised to have the missing records to the judge within two weeks.
I went to court on Feb 20 and the same judge was there. Ironically, there was a different attorney present. Not Mr. Latour and not the young guy who was at my first hearing. Once we were in the private room talking, I asked her why she didn’t call me to familiarize herself with my case. I told her I was disturbed that there is a NEW attorney who I had never talked too yet again and didn’t know if I felt confident in her ability to represent me. The judge’s clerk came in and said she was ready. The attorney told her, «She’s not sure if she wants me to represent her.» I didn’t care. Tell her all you want! I have to feel confident that my case will be represented accurately and proficiently. That means an attorney who is familiar with not only my case, but me as well. She mentioned one of my conditions’ last test was negative. I said, yes, because of the medications working! I asked her, is that all you’re hanging my entire case on, when I have several conditions that qualify under SSD? I said, you can also use the grid rules to win my case. She knew nothing about it (so sad). I ended up signing the form at the last minute, so she could go in and represent me. Before going in, she talked to me and my daughter off the record. She said, I should run for the hills and find another attorney. She said all the attorneys in their office don’t receive cases until the night before the case. They have no time to review the case properly and decide if there is missing information, and if there is, they have no time to access the missing information since it is literally hours before court and all offices are closed by that time. She told me I am not getting my monies worth and I would be wise to chose another attorney.
Once in court, the judge learned that in five days, I would be having a complete and total hip replacement. She was livid! She said she had no medical records that even indicated that I had any hip problems! I provided the approval letter from my insurance company, to which she reamed the attorney, citing that an insurance company isn’t going to approve a total hip replacement unless there has been tests, procedures, and diagnosis that warrants and supports the need for a new hip! She told the attorney that they should be ashamed of themselves because they were not representing me adequately and questioned their loyalty and ethics. She then looked at me and said, «Ma’am, it is ultimately YOUR responsibility to ensure your attorneys are working on your behalf.» That was all she needed to say to me.
Long story short, I filed to have Mr. LaTour fired, and it was granted by the judge. I then represented myself. The very FIRST time in court, I won my case! I worked hard to provide everything to the court and the judge told me at the end of court that she was approving my case! She also apologized as she saw all the complaints I submitted about the LaTour clan, and she stated my case should NOT have taken that long. I applied in Dec2010 and it was finally approved in August2014!
I would recommend you chose another attorney or represent yourself. No one knows your case better than you!!!

Well he dropped me like a hot potato once the judge denied me, and they said in the beginning we will never drop you. They did drop me without due warning, with only 2 days to do anything (2012). So I decided I wasn’t going to be a victim, and I was going to have to fight for my life, because he certainly did not.

They never return phone calls, the assistant refuses to tell me about my case. It’s been 2 years and I’m still waiting on this hearing paperwork. Don’t bother, they don’t care.

Never a return phone call in over a year. Never did this lawyer discuss my case with me prior to the hearing. I don’t have a clue as to what was on the documents before the judge and I lost my case only to find out afterwards that the documents were filled with inaccurate information. This lawyers office sucks the life out of you with the additional stress of not knowing what in the world is going on. This place just needs to be shut down because people dealing with serious life altering issues need support not stupidity. By the way the receptionists who answer the phone are useless also. I think Unilocal needs to add a little axe symbol because I’d rather use that than a 1 star rating.

First Impresions are everything and the 800 phone number I called did not do good at all, I called in to seek help, but I received a non-​knowledgable front desk clerk who did not know anything, she gave me incorrect information.
I asked if they could file the appeal, she said I was past the 45 days mark, but I calculated the days and told her I have 52 – 47 days left I thought that’s why I’m paying you, I gave her a callback number but at this point I do not feel comfortable from the get go, after reading the reviews it seems like déjà vu all over again.
Ps. Here’s some advice, This is not a Walmart it’s a law office, hire employees who specialize in this type of field.
Thank you

I just signed up to have bill Latour handle my case… After reading these reviews I’m a bit nervous I will update in the future and see how it goes.

Bill Latour it’s the worst lawyer in the whole planet he hires crappy assistance and call them case manager all they do is sign you up to apply for SSI and all the paperwork you fill it out yourself. They don’t do any thing to help the case or to work with you at least to make you understand the situation people I just so damn rude and crudeThe case manager her name is Alahondra The worst person in the planet to let in charge of your case she doesn’t care your help you with the paperwork or anythingif you ever want to get your life room fire a Bill Latour as your attorney One star to this lawyer is too much I won’t have a chance no star

Well, today is June 15,2015. Still no return call from Bill La tour’s Colton, Ca office. I wonder how long, before they decide to return the call?