My purchase at Winslow BMW was the best sales experience in 27 vehicle purchases over 29 and a half years of buying vehicles. Scott Lord was exceptional as the first person I met with upon arriving at the dealership. He handed me off to Scott Madelans who is the best salesman on the planet; Scott knows what to say, when to say it, and how much to say to the customer. Winslow BMW and Scott truly demonstrated a First Class Operation that you expect at a high-end dealership like Winslow BMW. I stopped by to see the vehicle I was interested in and had to leave for an appointment. Scott had the car ready for me to test drive after I returned about an hour later. And, he stayed past his normally scheduled hours three days later when I showed up unexpectedly to see if we could close the deal. Scott painstakingly worked with me and my wife until 8 pm after we decided to purchase the vehicle and patiently answered all our questions. The purchase agreement paperwork was prepared in record time and Jim Carlson was superb as our finance manager, explaining all the potential add-ons without pressuring us to purchase them. Scott also had the vehicle brought forward for my wife to see and test drive on the day we purchased it. In addition, Scott invited me back the next day to conduct some one-on-one training for all the capabilities the BMW possesses. You usually DONOT receive that sort of outstanding service after you sign the paperwork and drive off the lot… this really sets Winslow BMW apart from other dealers! After driving the BMW for two days, I can say it is truly the Ultimate Driving Machine they purport it to be. Quality fit and finish, solid ride, incredible handling, technologically advanced, and very quiet best describe the BMW. BMW is to the motor vehicle industry as the Broadmoor is to the fine dining and hospitality industry; «5 Stars» in every aspect! I was very impressed with all attention to details Scott and the rest of the crew displayed during our experience and will most likely be a BMW and Winslow customer for a long, long time! Rick A