Thrive Chiropractic

I had an appointment today at 1PM. I called ahead and explained that I only had 1 hour for this appointment, I filled out the paperwork online and was there at 12:45. I had to wait 10 minutes just to check in. Office staff was not friendly at all.
I waited for 20 minutes after the hour, nobody even mentioned that they were running behind their schedule and I would have to wait.
Finally at 1:20 I left the office. They called me at 1:25 wondering if I had left and offered to throw in a massage if I rescheduled the appointment. I thought that was weird because their new patient special already includes a 1hr massage.
I was looking forward to this appointment, I had high hopes… totally disappointed.

I have recommend Thrive to EVERYONE. Life with no pain is truly living!!!
I have suffered from back pain for many years and sometimes I was in agony.
I visited my chiropractor 3 times a week and was still in pain ALL THE TIME. Sleepless nights or stomach problems from too much Ibuprofen. My Medical Doctor had no answers and sent me to physical therapy and it did not help.
I lost my joy. Picking up my granddaughter could only be done if I was sitting down. My older grandson would ask me to play with him but I was in SO MUCH PAIN.
Walking, Sitting Driving Shopping was Pain.
In July I was referred to Thrive Health System and Dr. Krystal Uthe. I was skeptical because I was already seeing a chiropractor 3 times a week. The first thing they did was a X-​ray and exam. I had not had anyone do that. She discovers some structural problems that need more than just alignment.
So I started visiting 3 times a week. I not only was aligned each visit but was also given Laser/​Decomposition. It first I felt better some days and some days not so much.
But in 3 short months I am AMAZED. I am pain free! YES FREE!
No Medication. Down to one visit a week to keep it that way.
Trips to the park with the grandbabies. Trips to look at the leaves as they turn. Just running to the store for milk. So much we take for granted.
I have recommend Thrive to EVERYONE. Life with no pain is truly living

I just had my first appt at Thrive and saw Dr. Nelson. She was fantastic!!! I was able to give her a full history through the computer system before even showing up for the appt, which was a huge time saver. The office staff was super friendly and very good at explaining the new patient paperwork. Dr. Nelson did x-​rays on the spot and a full back adjustment. I’m seeing her again next week and am looking forward to regular chiropractic care from her.

After doing some research on chiropractic care my husband and I decided to try Thrive after seeing a Living Social deal (the same deal can be found directly on their website). My husband has seen multiple chiropractors in the Springs (none being a great match), but this was my first visit with any chiropractor.
My husband is a military veteran that struggles from constant pain from injuries during his military career with both the Marines and the Army. Other doctors tried pain management with the utilization of prescription drugs, none of which ever took the pain away more than temporarily. I had been involved with a car accident in 2010 that ruined my back, causing pain and limiting my activity.
Our first visit:
We were both greeted by friendly receptionists that introduced us to the facility, signed us in, and seated us in a room to wait for Dr. Molly for our consultation. We were seated quickly, with little wait. When we met Dr. Molly she was very kind, asked what our concerns were and what our goals were with chiropractic treatment. We were not rushed, she listened intently, and was diligent about taking notes to insure she would not miss a thing. We were introduced to Dr. Darren Wren, who assisted Dr. Molly with our care. From there, we were taken to have our xrays done, and briefly discussed the results. From the x-​rays, she was able to see which areas were troubling us both, and we both had quick adjustments for pain relief. We scheduled a follow up appointment to discuss the results.
Our second visit:
We signed in, were given a more in depth tour of the facility, and seated as we waited for Dr. Molly and a room. Our visits were on separate days, but we both received the same treatment of fast, courteous service that addressed our needs and concerns. Dr. Molly reviewed our x-​rays, her recommendations for treatment.
Disclaimer: Thrive is more than just a chiropractic facility, their focus is overall wellness. That being said, if it is felt that more than chiropractic care is needed, they will recommend it. This is in no way a force or pressure into utilizing other treatment if you do not want to. We never felt pressured into accepting a treatment plan that didn’t work for us. Everything was clearly displayed and the choice was ours as to what treatment we wanted.
We came to agreement on what treatment we felt would work for us, at a price that would work within our budget. We have insurance, but like most insurances we knew chiropractic coverage would not be covered. We came into Thrive knowing this, and the staff was more than accommodating. They focus on overall health, and though chiropractic care is great, it will only get so you far in terms of recovery. We were not offended by the suggestions offered to us, and we took them to heart as we were desperate for pain relief. After a few visits, we are optimistic about our pain management and long term recovery. We are making progress in our health goals, and that’s all we have ever wanted. We definitely recommend Thrive Health Systems!
*Update*
We have been patients of Dr. Molly with adjustments by Dr. Wren for nearly two months, and the decision to stay with Thrive was a great one. With bi-​weekly visits we have noticed major difference in pain (though it still comes and goes, it’s not nearly as constant), but most importantly we have regained range of movement. We are not as still, we recover faster, and our bodies not hurting have allowed us to be more physical (working out, hiking, chasing after our 1 year old son) without the constraints we once faced. They are accommodating when we need to bring our son to visits, and we have started care for him as well. We love seeing a more natural approach to healing our bodies without the use of any prescription drugs. What a relief!

I chose to schedule an appointment at Thrive after suffering from debilitating pain in my tailbone area. My primary care doctor suggested that in addition to other treatments that I also see a chiropractor. I completed a search for a location close to work and home and found Thrive. Their website clearly states that they accept all insurance. I even asked about my specific insurance when booking my first appointment. I was told it would be accepted.
For my first appointment I waited nearly 45 minutes to be seen. A very nice reception associate took me back to a room. There was no chair, only the adjustment table, and they left me with the door open. I could see every person walking past my room, yet I just waited. The pain I was experiencing made waiting in the room extremely uncomfortable as there was no good place to sit. After 45 minutes Dr. Molly came in to meet me and proceeded to take x-​rays. She also did a quick adjustment which made me feel better.
She explained that I would come back to review the x-​rays with her and work out a plan. Upon leaving the receptionist asked me for $ 100 for the x-​rays. I questioned the cost because I have insurance and was told that the insurance wouldn’t cover those anyway. I paid up.
My next appointment was a week later and I was expecting to have an adjustment and see my x-​rays. Unbeknownst to me I had also been scheduled for a decompression treatment. They must’ve been running behind again because I waited nearly 20 minutes for the service. I had not been asked if I would be comfortable with this treatment or explained how it would help me. Nonetheless I was adjusted and decompressed.
At this point Dr. Molly met with me again to go over my x-​rays and then she laid out the plan. This is where she dropped the bomb that she would not accept my plan and was out of network. Her estimation of my need was going to cost me over $ 5000 out-​of-​pocket! I questioned several services like the twice monthly massages and the personal training and was able to get her down to just over $ 3600 over the next six months to help with my back.
I left extremely frustrated as I had called and reviewed the website and chosen Thrive because they claimed to accept my insurance. Instead I had wasted two weeks and $ 100 and had to look elsewhere. It was a huge bait and switch and in my opinion was completely deceitful.
If you have a ton of disposable income burning a hole in your pocket and you’re looking to hand it over to chiropractor make sure you check out Thrive. If you want to be treated with respect and feel better at the same time look elsewhere.

I had landed from DC into Colorado Springs on Tuesday, and I had herniated 2 disks two months prior. I have had chronic pain and numbness since the herniation, and I could barely move my leg back and forth when I got off the plane.
I found Thrive Health Systems online during a quick search for lower back pain. They booked me with an appt with Dr. Grammer within 2 hours, and when I showed up I was in tears from the pain. Within one hour they had taken my pain level from a solid 9 down to 2, and for the first time in two months I could feel the nerves in my foot.
I went back two more times before I had to leave on Thursday morning. I can not say enough wonderful things about their professional and care during my visits, and I would recommend them 1000 times over.
My only problem is that Dr. Grammer is not here in DC!!!

Updating this review as Thrive has improved significantly over the past few months in terms of punctuality (getting patients seen within 5 minutes). Their massage therapist, Heidi, is a wonderful asset as she practices more therapeutic massage techniques that really do provide lasting improvements.

I absolutely love this place. I get my chiropractic care with Dr. Nelson and my massages with Heidi. They are super nice and work with my crazy schedule. Most places I have been to want to charge me a ton of money with no other options. Here they work with what I can afford and never pressure me to do what I can’t. I love them both and won’t go anywhere else!

My daughter and I both see Dr. Erik Arter at Thrive. I have been suffering from a Herniated Disc in the lower back for years and my daughter has had some neck trauma. There are a few things I would like to mention about Doctor Arter. I was a little skeptical on our first visit. We have seen many other professionals over the years that either misdiagnosed our issues, or only spent their time treating the symptoms and not the causes.
I can honestly say that Thrive has a completely different philosophy than what we have experienced elsewhere. They believe in determining and treating the cause. They look at the entire health picture… not just a portion of it… or the symptom in itself. It’s truly a health approach from the inside out, looking at the big picture. I was amazed at the level of care they showed us… even on our first visit. This was actually the first time… in a long time that I felt like someone was listening to my concerns, not to mention it was also the first time someone took the time to ask the right questions and provide answers and feedback on some of the issues I have been struggling with during the last five years. I do not feel like just another patient of Dr. Arter’s…I feel like he genuinely wants to help me get to a better place in my life. I would recommend this place to ANYONE who is looking for a new solution that can truly help them on their way to recovery.

My husband had the chance to test the skills of Dr. Molly last summer when his shoulder was immobilized from pain, due to a parachuting injury. She was very soft spoken and knowledgeable. She took xrays of not only his shoulder but the entire spine (broken coxis). Her initial consultation was very thorough and she had some very good advice. We went back for 4 or 5 adjustments and that, combined with exercises that she gave him as homework helped him regain the use of his arm.
The studio is well lit, clean and nicely decorated. The staff is polite and very friendly. We found this studio via a coupon that I saw online (we were in temp housing and I was just trying to find a place nearby that could help my immobilized DH) and we were glad we found thrive.

I purchased a discounted massage from a coupon site and was incredibly disappointed with the massage service at Thrive Chiropractic. What was supposed to be an hour massage was, in actuality, only 35 minutes. The massage therapist took a full 15 minutes to apply a heat pack to my back (7 minutes of heat, 8 minutes to retrieve the pack and then take it back). I watched the clock. I was not estimating. When I asked the therapist how the time would be affected, she advised that it was only 3 minutes of heat and that it would count against the massage time. She also talked quite a bit, which was fine, except that she would stop rubbing while she talked. She ended early, and I have to say I left feeling exactly as I did before the massage. Even at a highly discounted rate, this massage was a total waste of money and time.

I just went to Dr. Molly this morning and am already feeling relief! I got into a car accident three weeks ago and I was experiencing some pretty severe neck and upper back pain. I’m so happy that I finally decided to come to the office! The office is beautiful and serene and the office staff is warm and friendly. I’m looking forward to going back!