Radiology and Imaging Consultants PC

Terrible, just terrible
I received services at Memorial hospital and subsequently got a bill from this gang. The bill is very straightforward; «you owe us this money. Pay or be sent to collections». There is no itemized list of what they did, nor is there any indication that my insurance has or has not been billed. I called the number on the bill to find that it was 100% automated and there is no way to ask anyone questions so I went to the website. There is not even a contact form there. All I can do is pay, or not pay and be sent to collections. At this point I’m going to pay because I’ve worked hard on my credit rating and to have these yahoos wreck it with their strongarm methods would be heartbreaking. I will do all that I can to avoid this crew, although in Colorado Springs it’s starting to look like they have a monopoly.

I would have given less than one if the option was available. My insurance covers the services I received, and it was the responsibility of RIC’s billing office to verify the billing codes for my services prior to treatment. Additionally RIC did not process billing correctly with my insurance company to receive payment. My prescribing doctor filed a complaint with RIC, and was told due to RIC’s error that my account would be placed on hold indefinitely until the balance was resolved through my insurance company, because they had all of the documentation and services codes to do so.
Now, I received a final notice bill stating that if I do not satisfy the balance within 14 days that they will process my account through a collections agency. The amount of the bill is less than a hundred dollars, not a substantiate amount, but the point is that I am paying for the incompetence of their office and staff.
Any kind of medical treatment can be stressful for an individual, and to compile the stress with poor service and incompetence is one of the worst experiences a person can have in health care.
If you have a doctor order any services that RIC provides, ask him to refer you to another facility.

Until very recently I have been satisfied with this group, extending back for over a decade. They have changed their billing practices and, although I have insurance, they begin making collection calls less than two weeks after sending out bills for my portion. The latest bill was for five dollars and change. This harassment is so annoying I am going to switch to Penrad Imaging.