Panera Bread

This is not the first, 3^rd or even 5^th time that this location is out of bread, souffles and good plain service. Employees are smug and pass you off after answering a question or two (at least they answered my question)! Well, at least they got one star for answering me. So many workers but not enough prepared stuff. Avoid this place if you can, i have no choice since it is near my work place. I just like bread if they have it.

Manager was rude, steak on sandwich was cold when the sandwich was supposed to be hot

Really can’t beat this fast-​casual restaurant. Decent prices, and healthy foods.

I love Panera and I’ve never been so disappointed! This location was awful. Everyone there was so rude. I got a chicken Cobb with avocado salad and on my receipt it said no tomatoes and they still put tomatoes in it AND there was NO chicken in it at all. And no one seemed to care. One of the workers kept giving us dirty looks and kept ignoring us when we tried to talk to her. I hope this location gets there stuff together!

Came here today while visiting my daughter for the holidays. .I have never had such horrible service and been treated so badly at a restaurant.
My food order was wrong, i went to say something was given attitude by the girl behind the counter, I took my wrong order and ate it anyway. When cleaning up my dishes the girl who worked there almost knocked me over to get the dirty dishes never saying 1 word like excuse me or sorry to bump into you. When leaving I wanted a refill of lemonade I stood waiting for 5 min before the manager asked if I needed a refill, and did not put any ice in, just room temperature lemonade.
Yes it was busy. yes it was lunch time… but wow… at least try and give decent service.

Never again. OVERPRICED! I just paid $ 16.00 for my sons lunch OF large mac and cheese and ½ sandwich and a drink. Jimmy Johns charges less for a full sandwich and Noodles much less for a large mac and cheese. I can’t tell you the nice dinners I can get at restaurants for 16.00.

My first Panera Bread experience, to say its an uppity establishment is an understatement. But the food is great, and health conscious to boot

I pick up breakfast for my office and clients multiple times per week and this is by far the most poorly run Panera in Colorado Springs. They are the only Panera I’ve been to that will not put bagels in a nice container. They throw them in gigantic brown bags with no presentation. I asked them to put them in nice boxes and they said they were out. That was two years ago…

I’ve always liked the food here but have been disappointed when going to buy bread or bagels for home. They always seem to be out of almost everything when I get there. I guess one must show up right when they open. Last Saturday went at 10:30 AM to buy bulk bagels and some bread. No go. They only had 2 kinds of bagels left and NO bread loaves. Maybe I’m stupid but being out of those that early in the morning on a Saturday seems like poor planning and management. I asked them when they would have more and they said «not anytime soon.»
The good thing is this led me to go to the OLde World Bagel place up the road and now I will be buying all my bulk bagels there (see why in my review of same). Panera’s loss is Olde World’s gain.

Worst experience ever– it is unfortunate how one employee can ruin an experience. I was rushed through on ordering, my questions were answered with disgust and my food was prepared incorrectly even though the employee taking my order repeated it back to me before sending it off to be made. Employees need to check their attitude at the door before work. Will never return.

I’m amazed at how many times I can order the same thing — quinoa salad — and how many of those times I get no quinoa. I would assume that if you call an item something, that you actually include it. And if you choose not to include it, don’t charge the full price.
Other than quite often getting orders wrong, the food is good.
Update — a Mediterranean chicken salad with quinoa that contains no chicken and no quinoa. Really? Can we give some effort?

If I could have it my way, I’d eat at Panera’s everyday. I fear going in because I want to order everything. Staff service could improve. All together, a must try if you haven’t already.

I know Panera does a crazy busy lunch service and come 2pm, when we arrived there, the place looked like a post-​apocalyptic wasteland. Dirty tables, napkins strewn along floors and booths.
Suddenly instead of two working cash register people there was one older lady who said her machine wasn’t turned on. She didn’t offer a solution and just stared at me till I asked her, «Well then where do I go to place an order?» She pointed me to the register next to hers where a lady whose name tag said «trainer» stood chatting with another employee. Maybe she was decompressing after the lunch rush. Still, we shouldn’t have been made to feel like we were causing some major inconvenience. The restaurant wasn’t at all crowded. We weren’t there just asking to use the public restroom.
The food was safe and predictable. The soups will always taste the way you’d expect. I don’t know that they’re made in house. I don’t know that I mind eating reheated bagged soup so long as it tastes like I need it to. The menu has become overwhelming over the years but I’m glad to see most sandwiches are now prepared fresh.

I waited a good 7 minutes before I was even acknowledged. I watched two workers socialize. Another one dug through her purse for a few minutes, finally pulling out her cigarettes and cell phone and laid them on one of the silver tables where food is prepared. Awesome. –_​– never again.

Panera has a lot of healthy choices and some kinda naughty baked goods. The people at this Panera were very friendly. I got my order quickly. I got a birthday cinnamon roll. It was a little dry-​ish. But, it still tasted okay. I like the different choices in coffee.

So slooooooow. Took like 25 minutes to get food, cashiers slow, prep even slower. Food is «meh» at best and overpriced for the measly offering

The bread and baked goods are awesome just like every location I’ve been to. The staff seems nicer than other locations which is a plus as well!

Friendly customer service, clean eating area, overall an excellent experience. The food was perfect for the rainy day it’s been. I also love the fireplace they have inside and free wifi.

Food, bakery, and consistency. Great salads and fresh bread to savor. Busy during the lunch hour.
Always willing to accommodate my substitutions to make the food for my liking.

Fast service and the food seems pretty good each time. Staff have been friendly for the most part. Place is clean and relaxing.