Le Paw Spa

My girl came in for a deshed and a silhouette cut after camping. She was matted from swimming, had tons of foliage in her hair and just a mess! Shanna did a wonderful job cleaning her up and giving her the most beautiful silhouette. She has never looked so great. I’ve officially found my groomer! Thank you! See you next month!

I wanted to like this small business, I needed my cat Curly groomed and they were willing to fit us in same day which I was appreciative of. I dropped him off at the appointment and told them twice to give him a lion cut. When I returned to pick him up I see they gave him a lioness cut instead. His mane was chopped off! He looks ridiculous! All they really had to do was follow the lines of his last cut grown out, I don’t get it! How do you do that?
I told the manager/​owner/​only person there when I picked him up that it wasn’t correct. At first she blamed me because I didn’t request them to not cut his mane, to which I responded that I specifically requested a lion cut not a lioness cut and the mane was implied. Then she agreed that it was their fault but still charged me the full price with no offer in any way shape or form to make it up to me. No offer for extra services or discount even if I return. So I paid the full price and of course their POS system forced me to leave a minimum 15% tip despite the cut being incorrect. She assured me if I ever came back they’ll make sure to do it correctly! Ha! She even knew I wouldn’t be back and didn’t seem to care.
Listen lady, if you care to read this review, I can see that your business is going to fail. Your attitude is that you don’t value a customers business. Your company made the mistake, I’m not going to scream and yell and demand a free service, instead I’m evaluating how you recover from your mistake and how you make it up to me. In the end it’s just hair and it’ll grow back but when you try to screw us people like me just vote with our wallets and give you a bad review. I see I’m not alone nor will I be the last. In the end you’re only hurting yourself. I’m sure your ego won’t take responsibility and you’ll blame the failure on your business location or the economy but any one who bothers to read this review will know it was actually mismanagement.

For the safety of your pet DO NOT take them here! Once arriving to pick up our dog they informed us that they cut his ear and it would not stop bleeding. Not only did they not even seem sympathetic but we waiting for 15+ minutes while they «tried to stop the bleeding». We then ran to the vet who informed us that not only are they NOT contracted with the groomers but they also have several animals that have to go to them after using this groomer! His ear had to be glued shut and we are hoping it can actually heal! The vet then showed us where he had razor burn because they had used hot clippers and cut too close to the skin, just like several others have complained about for this groomer. The groomer’s place was dirty and they were unapologetic. And to top it off his haircut looks HORRIBLE! We will now not only have to worry about getting it fixed but healing his ear. I am also sure the owner will write a defensive and rude comment back under this post, but take it from a concerned pet owner, DO NOT bring your dog or cat here!!! We were shocked by the injury and are concerned for the safety of every over animal that is brought there

It was fate how I rediscovered this place. I had scheduled an appointment for my dogs with my usual groomer (also on Academy) just before work. So I only had a short amount of time to get my dogs to the groomer and then head straight to the office. I arrive at my groomer’s salon and the door was locked tight. Yikes! I call my groomer and apparently I was booked an appointment on a day they are normally closed. Ugh, seriously? No problem, I say everyone makes mistakes. I hang up. Crap, crap, crap! Now what do I do? Do I head back home and drop off the dogs and be late? Um no, I think not. I eye my dogs warily wondering if they would be quiet all day if I hide them in my back office. Frequent trips outside for my elderly dog would not work. I sigh, defeated. I see a Starbucks. It beckons to me reassuringly. I pull in and what do I see? A pet grooming salon! It was like the light at the end of a tunnel. «Carolanne, go into the light. There is peace and serenity in the light.»
They took my two dogs in without an appointment and were still able to get them groomed in a reasonable amount of time. The salon itself was very clean and the groomer very pleasant and helpful. I confess I took my dogs here a few years ago and for some strange reason began using a different groomer. I will not stray again. They still had my information on file and knew exactly what I wanted. My dogs looked great and my elderly dog was not sore or jumpy afterwards. Oh, and did I mention their prices are very reasonable? Thank you, thank you!

I took my Maine Coon cat to this business last month, and she still hasn’t recovered. The cut looks awful. Her socks are uneven, they cut her whiskers on one side, and they cut her ear and didn’t tell me. I had to find out when I got home, as they were very eager to get me out the door. She was already in the kennel when I arrived. They didn’t clean her ears, and her nails are uneven. Since she came home she has been congested, and she is sneezing constantly. She hasn’t been ill since I got her 10 years ago.
The shop is dirty, the setup is ridiculous. If you have a cat, find a different business, because this one is a joke.

I have taken my two toy poodles there for over a year. They do a great job and are kind and courteous.

I took my dogs in for a haircut and bath. the service was awesome and tey looked the best they ever have! I loved the staff, they made me feel very comfortable about leave my dogs in a new place. One of my pets is very nscared but he came out happy and tail wagging! The price was great to! Will recommend to all my friends!

Amazing job on my Yorkie will be back with my other dogs! Sly is super happy now that his hair is short again!

Ashley has been grooming my 2 Persian cats for over 2 years now and I would not take them anywhere else. She does a wonderful job and I went to many places when I first moved here before I finally found her. They are caring and wonderful people here and take pride in the job they do. Thank you for the wonderful job you do!

Did not like the groom and cut given to our dog. They shaved him too close on his rear end and we had to put cream on him for days to help him heal. He was also really jumpy whenever I brushed him after that. And his tail looked horrible.

Great job on our little one, very caring people they took great care with her and on time with apt. Also finished in the amount of time they said. I would think they would have move reveiws but for sure a good place to groom your pups