Well I bought a gift card just 3 weeks ago. The clerk said gift card is not returnable. I don’t know understand why. No wonder that they going downhill. Also, when I bought a shoes that hurts my feet and tried to return it for that reason, the Manager said, since I worn it, it can’t be returned. They have so many rules that are not acceptable to the customer. If they keep doing this, I won’t be surprised if they lose a frequent customer!!!
Sarah N.
Classificação do local: 3 Colorado Springs, CO
I was at JCP yesterday afternoon just looking for cheap sunglasses since I’m pretty abusive with shades that come my way. Found them for $ 7. Tried on some clothes, too — dressing rooms are what you’d expect: little cubicles with hooks on the walls with overly bright overhead fluorescent lighting. Typical JCP with trendy apparel at low prices(most of the stuff is Made In China). For the ladies, I saw Liz Claiborne, Olsenboye, Clark’s, etc. It’s no longer the dowdy, outdated JCP I grew up with, but it’s not investing in higher quality either… If you’re looking to update your wardrobe on the cheap with fast fashion, I do recommend them. I like the new pricing structure(Fair & Square) because I know what will be the lowest possible price I’ll ever see. Every item is marked, but I guess the company as a whole isn’t doing so well because of this. Discarding all sales events in the last year seems to have hurt them; the American shopper has been trained to look for such sales.
Tiffany N.
Classificação do local: 4 Denver, CO
Great JCP! I went here last wknd after the whole Black Friday madness and they still had door busters and Black Friday sales going on the day after. I found some awesome deals on jackets, sweaters, cami’s, what have you. Clean dressing rooms with an abundance of unoccupied rooms plus not too many misbehaved children running around!