David’s Bridal

Ms Kim was fantastic! She was very patient and helpful assisting my daughter and I search for dresses for my brother’s wedding in April. She was marvelous! Thank you so much for all of your help, keep up the great work!

while I found a georgous dress with Mindy C’s help, my shoes were quite another story.
I bought the shelly mid heel scallop peeptoe and requested it be dyed green. Unfortunately, this is where customer service went down hill.
1. the shoe arrived except it wasn’t dyed so a last minute dye had to be accomplished.
2. upon arrival to pick up the shoe, apparently a cure time had to be done which I was never told about. luckily I had time for the shoe to adequately cure.
3. the wedding was outside in the afternoon and sunny so I was quite shocked when the dye started running – nothing like a green foot.

My decision to choose this place for my bridesmaid dresses is my biggest regret. I was limited for my out of town bridesmaids to find a place they all can get the same dress. The location in Colorado Springs is hit and miss with the help. I called to make an appointment today for Monday and the girl on the phone was awful. If that was the contact i had to make this decision with you would have lost my business. Colorado Springs needs to step up with hiring decent managers! This is worth a letter to the CEO.

I have been looking for a bridal gown FOREVER. Before visiting this particular David’s Bridal, I had visited other ones as well as at least 7 boutique bridal gown shops around Colorado– staying for hours (usually until closing) to try on a million dresses. It was my first time in Colorado Springs, and I went there specifically to visit a different bridal boutique (which turned out to be a disappointment). I saw David’s Bridal while driving by and my mom and I decided to walk in on a whim. Everyone there was so beyond helpful, sweet, and most of all everyone was so genuine and down to earth. They made the experience SO comfortable– it was as if I had brought along a group of friends to help me choose a dress! Hannah helped me find my perfect wedding dress. She was so beyond helpful and is the absolute definition of a SWEETHEART. Right when I walked in she was so welcoming. I was kind of in a bad mood since I had visited so many bridal places and was feeling helpless (especially knowing that my wedding was less than 3 months away!). Hannah started off by taking my measurements which was the first time anyone had done so. She asked me what kind of dresses I was into and was so supportive in helping my mom and I pick out a couple to try on. The first dress I tried was beautiful and had all the details I requested, but it just didn’t feel like the one. The second dress was absolutely perfect and everything that I could have wanted in a dress and more. Hannah was so kind and cool in every step of the process. For someone who is naturally shy and awkward, I had the most comfortable and enjoyable experience! She proceeded to dress me up like a princess with a tiara, trying on different veils, and adding a pair of heels. She called over Linda (also the definition of a sweetheart) who works in alterations to advise me with a couple changes I want to add to my dress– again, SUPER helpful. It was overall the the most fun and wonderful experience that I’ve had at a bridal shop, or any one-​on-​one service experience really, and I couldn’t be more thankful for Hannah, Linda, and the Colorado Springs David’s Bridal team!

I am in my sister’s wedding in the fall and she picked David’s Bridal for the bridesmaid’s dresses. I thought they were way overpriced, but what can you do? Rebekah J who helped me was awesome though!!! She mad the experience MUCH less painful and annoying than I thought it was going to be. She was so helpful and knowledgeable and made me think about things I had considered. I am not thrilled about the price I am paying for a dress I will only wear once, but at least the service from Rebekah J was awesome!

Never again would I go to this David’s Bridal. I am originally from another state and had an okay experience in another location. I purchased a more expensive dress for my big day at another boutique but when we decided to get married early before our big day with family I was on the hunt for a simple but pretty dress for our courthouse wedding. Even though we were going to do something small and looking for a simple dress on a budget it was still a special day for us. The consultant at David’s Bridal was horrible. She found 3 dresses in the entire store that were of short length, suggested I get married in a pink Bridesmaid dress. She was busy trying to sell anything and everything to both myself and the people around me. Instead of focusing on helping me find what I wanted she left me in a fitting room with three dresses and attempt to sell prom accessories to other people. She was snarky and annoying. She also kept referring to my female Fiancé as «He, Him and your friend». I would not recommend this place for LGBT couples or anyone for that matter. The lace and other fabrics on the dresses felt cheaply made. The whole place felt cheap. I jokingly said I would end up getting married in my Fiancé’s army T shirt and Jeans. The consultant then said you know you could do jeans and one of our Rhinestone Bridal Tank tops… seriously? We promptly left and went to Danielle’s Bridal Boutique the next day. It just so happens to be right across the street from Davids Bridal. The dresses at Danielle’s Kept me within my budget and were of 10x better quality. I ultimately purchased a beautiful Lace sweetheart dress from Danielle’s that was perfect for our small ceremony. I also got a beautiful dress from the Something New Boutique for our bigger celebration with family. Both of these stores (Something New Boutique and Danielle’s Bridal Boutique) make you feel great about finding a dress which makes all the difference. Danielle’s had the best selection of short elegant dresses you could use for a small wedding in my opinion.

Our experience at David’s Bridal was amazing! Candice was our consultant, and she made our process so enjoyable! She was fun, listened, and us feel so special! Thank you Candice, for helping us find the dress of my sisters dreams!

So I had fun yesterday at the dress fitting because I had my friends with me, but not until today did I realize what terrible service I received at the David’s Bridal in Colorado Springs. My friend scheduled an appointment in Aurora and I went to support her. Her treatment was exceptional. I’ve scheduled a new appointment at the David’s Bridal in Aurora because they are phenomenal in ensuring customer satisfaction and a pleasant experience. The one in CSprings started my appointment 30 min late hen rushed me to pick and reserve a dress. I wasn’t offered any of the coupons or the deal on dress preservation kit. I felt pushed into reserving a dress that I wasn’t sure about. My dress consultation should be a positive and memorable experience. Not a regretful one. So I’ve cancelled my reserved dress in the springs and made a new appointment to spend my $ 1000 at a shop that treats me like a bride not an annoyance.

I went to find a special occasion dress for a courthouse wedding. The girl was very helpful and let me try on many things. Got the email it was ready to pick up… They agreed like they had no time for me. The ribbon was missing, and the cashier acted like I was ruining her day by having her look in the back. She couldn’t find it, so she took one off the display dress. The day after, I got a call asking if I was still interested in looking for my perfect wedding dress. Uhhh…

I actually went to 3 different David’s Bridal — Phoenix, Lone Tree and Colorado Springs. Their customer service and expertise varied at each store. They also each had different dresses on hand to try on. I would recommend trying a second David’s Bridal if you aren’t satisfied with your first trip.
The main thing I liked is that they are so affordable! If you are able to, I would recommend waiting till they have a big sale. I noticed that they have different percentage sales each month.

I purchased a dress for an event and the petticoat I ordered was not what I expected. I had a week to find a new one so I thought David’s Bridal would be an easy place to go.
I called and asked if they had tea-​length petticoats and the woman I spoke with told me they did and that I could schedule a time to come down and try one on. She wasn’t nice when she said this as I remember she said «you can’t just come down here and expect to be helped, you need an appointment». Um… ok… so I asked to come by around 11 on the following weekday and when she asked for my name I said «K-​a-​r-​i-​n» she said «I don’t know how to spell that so you’re going to have to tell me». Well, I’m pretty sure I just told how to spell it but I suppose I’ll try again. I tell her how to spell my name again and she just said «I can’t hear you or understand you so I guess we’ll see you tomorrow. bye» AND HUNG UP ON ME!
What a bunch of jackwagons.

In April of this year (2014), I got my prom dress for my senior year here. I can’t remember the name of the woman who helped me, but she was very nice and found me the most beautiful dress. The prices are perfect and they are very flexible as far as helping you find dresses in other colors or customizing them to look right on your body. I would definitely go back to look at wedding dresses someday and bridesmaids dresses.

I am going to compare two experiences because I think it needs noting the difference between being treated special at Something New Boutique and treated like they had 20 minutes to DEAL with us at David’ s Bridal — where they worked with two brides at a time and Something New Boutique — their policy is — they are with you and you alone till you are satisfied and happy without the rush.. . Went with my soon to be daughter-​in-​law looking for dresses after going to Davids Bridal and being treated like cattle in a round up — what we found at Something New Boutique, was a breath of fresh air wonderful!!! We were greeted so warmly by Kelsi who helped us through the rest of the day — starting with sitting down and filling out information about the Bride and then a relaxing chat to get to know her — no rush rush rush — push and shove — peaceful wonderful relaxing start to what became a wonderful experience, also we were offered water several times — another plus to myself. The shop is heavenly decorated and gorgeous, from the front with the beautiful crystal chandelier to the back with lots of sofa room for seating and space for everyone — unlike David’s Bridal where we didn’t have enough chairs for our group of four and shared the small space with others and the dressing room we were lead to had dresses left from past brides to be.
After our getting to know time and then being shown where the different dresses were by style and a walk through the shop — the bride to be gets to choose her three favorites (with gloves given to wear for her selections) to start with and then Kelsi would know her tastes and be able to guide her through other dresses as we went along — — unlike David’s Bridal where we were told NOT TO TOUCH THE GOWNS and be seated and wait — and wait and wait and wait we did. Kelsi was wonderful and helpful as well as knowledgeable about gowns and options. It was an amazing experience, where we found the gowns from the Most Recent Bridal Magazines in the store to try on, and a very extensive variety to chose from — at David’ Bridal — they had SIMILAR — but not one of the originals we asked about. I would recommend Something New Boutique to anyone and everyone and plan to do so. Lovely staff, exceptional stock of gowns, beautiful boutique, and cleaned up after each bride, so each new bride arriving feels she and she alone is there to find her dress. One final note — when you find your gown — they change the music make a charming announcement to others in the shop and play the wedding march and the bride to be gets to take her first stroll through the store in your new gown. My soon to be daughter-​in-​law found her dress and we purchased it with all the trimmings at fantastic prices — after a wonderful day at Something New Boutique! It is a shame David’s Bridal spends so much on advertising and so little on training staff to be kind courteous and responsive to their customers needs without the rush and hustle.

If you want a horrible bridal experience and your wedding ruined. Then buy your dress here. The customer service is awful, the dresses are mass produced and made of bland material. Such a waste of time.

The good thing about David’s Bridal are the prices.
My sister is getting married in November, and we were looking for a wedding dress. The front desk person was friendly, but the bridal appointment was average at best. They were not very friendly (we went back a couple times and got different consultants.) they seemed to not carry a lot of the items in the catalogs. The dressing rooms are awkward because there aren’t any mirrors, and when you do come out, you are in front of the entire store. The whole store screams «corporate» which would be fine if the service was spectacular, but it also was very corporate feeling. It is nice we can walk in without an appointment, but don’t expect a spectacular experience.
Prices are competitive, but you are definitely getting what you pay for. We ended up getting a dress a little more expensive at Danelle’s across the street because they really made her feel like she was important and picked dresses that they really thought would look good on her.

Very unhappy with the alterations department :(My wedding dress was very pretty but the tailoring job was not. Wedding was Nov 24^th and they scheduled me a month in advance for final fitting, which I thought was too much time prior to event and I was terrified I’d gain or lose weight due to stress. They said it was a normal time frame but I asked my married friends and they disagreed (a week prior seemed to be the general time frame). Anyway, after they took my measurements I went in some time later for fitting and the dress was a DISASTER. #1– Bustle was a mess, one side higher than the other, totally uneven– terrible job. #2-​Underskirt/​slip was showing because it was longer than the dress, they didn’t cut it right. #3– Worst part, dress was SUPER tight from the waist up! I couldn’t even breathe!!! The seamstress helping me checked the measurements and said that whoever tailored the dress made it smaller than my measurements and that’s why it was so tight. I had to return the next day for them to fit it again after they altered it. This time bustle and underskirt/​slip issues were fixed but dress was now too loose from the waist up, especially around my bust. The dress is a mermaid style so it’s supposed to be fitted to my body so it can look beautiful and flattering. I told them to fix it because it was loose and falling. The seamstress said there wasn’t much more they could do to it because it’d be too tight if they altered it again. I asked for an extra hook and eye to hold it in place and they also put hooks on my bustier to hook into the dress so it could stay. HOWEVER, during the wedding, it was a disaster :*(Because they didn’t fit it perfectly to my body (like they were supposed to do and were paid to do), the upper part of the dress kept moving and sliding down so my bustier showed in many pictures, which are all ruined now. I am so upset. The dress was perfectly priced at $ 299 and alterations cost me about $ 200. I am very sad that they didn’t do their job how they were supposed to. This is one of the biggest moments in a girl’s life and due to DB alterations department’s incompetency my day and the pictures that captured the precious moments are now less than perfect :(