Brown Veterinary Hospital

Please take your family pet someplace else! This place is horrible. The first time I took my puppy here Dr. McQueen pretty much didn’t even talk to us and gave my pup a really fast look over, she didn’t even look at his teeth or eyes. We decided to give them another try and Dr. McQueen cut into the quick on almost all of my puppies nails and had blood all over him. I will never take him back here. This place is disgustingly dirty, big dust bunnies roam all over the floor, and shit all over the concrete going into the building. Please, please, please take your pet someplace else

So glad we were able to try this vet hospital. They got much cheaper price for pet visits, meds & vaccines but you can be sure of the quality care they provide your pets. Staff are really friendly and professional. They’re not intimidating at all!

We have been patrons at Brown Veterinary Hospital since we got upsold on everything when we took our pets to another local vet and we haven’t looked back. They are super personal and are actually more or less a part of our family.
When we have any concerns at all they let us bring them asap and address them right there. This is a big deal for us since our pets are family. Plus when the fires happened up here in the Woodman area we called them at the last minute and they took our animals in for around 5 days with no issues at all. This was a big stress reliever since they were our main concern.
Recently they spent a ton of money and had the clinic completely revamped and it looks great!!! For years Dr. Gross was working on it all the time to make it work until he was able to do so. It was worth it in the long run imo.
Either way they will have us as a customer for as long as we live in the Springs, thanks guys!!!
P. S. the other day I took one of our dogs in for a rabies shot and since I had both dogs with me Dr. Gross gave them a basic physical for no extra. Which is a blessing because one of them is getting older and we had some questions about his breathing lately.

If you need to find a vet that cares and is compassionate I would definitely pass on this place. I took my very sick dog to them yesterday and it was so obvious it was all about the money and not about the welfare of my dog. Dr. McQueen walked in and one of the very first things she did was hand me a outrageous bill for xrays and blood work. Didn’t ask many questions didn’t look at my dogs gums or eyes. Basically said my dog was dying of liver failure and told me to get over the counter herbs. I walked out of there devastated. I went to Dr. Ireland around the corner and my dog was given some meds and an IV. She is miraculously so much better today! Dr. McQueen didn’t even mention giving her fluids. I think if I hadn’t got my dog a second opinion and got fluids in her she may not be here today. Horrible experience and I will definitely be telling fellow dog owners to steer clear of this place.

This was the best place in Colorado Springs to go ever since I was a kid. After we moved from the Broadmoor area we literally drove from Black Forest for an hour and a half round trip to stay with this vet.
Now that I am grown, I still drive up from Denver to take my dog there 20 years later. (Wow! I sound crazy! It’s amazing what you will do for family. LOL)
Brown Vet has recently changed hands. I have to follow up with them now, but after a few phone calls I get their attention, still, it’s just not the same service I was accustomed too. I am considering switching to something in my zip code, but I really don’t like the Walmart feel of Banfield, Petco… that kind of thing, however, if I have to ask for the results to the $ 100 reports and call them repeatedly, then I might as well move on.
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