Autozone

Very helpful staff and had exactly what I wanted for my specialty wiper blades and plenty of other sundries to keep my «Sweede» nice a pretty. Not to sound «girly» or anything. I wasn’t treated any differently for the record and definitely didn’t talk down to me. I didn’t even know that was still a thing! I’ve bought batteries, parts, etc here many times and they always have what I need in stock. This is especially nice because my car takes a lot of specialty parts depending on what I need. That’s what I get for buying a Volvo. :)

Rodney here is the BEST!
After some issues with my car in May ’13, I had the battery replaced at a little mom-​n-​pop auto place in Haslet, TX. Fast forward to Feb ’14, when I again started having battery issues, to the point where anytime I wanted to drive my car, I had to jump start it. As the battery wasn’t even a year old, it fell under warranty replacement.
Now, being as the battery was purchased in TX and I’m now in CO, I expected a giant headache getting it replaced under warranty. I found that Auto Zone sells the battery I had, so I gave them a ring early this morning. Rodney answered and was way more helpful then I ever expected. He took my info and the info of the place I bought the battery, called them up and the AZ they bought it from. He then called me back and let me know that pretty much the battery they had sold me wasn’t really suitable for my car. He told me to bring it in and he’d get it taken care of.
After getting my car jumped, I ventured over to this Auto Zone. Rodney greeted me and shook my hand (not very common in my previous auto place experiences). He tested the current battery, told me the differences in the one I had vs. the one I should’ve had (I didn’t know batteries had vents on them!), swapped them out and sent me on my way. He was very quick about it, kept me informed, and was super nice. I will be sure to go here again for when I need to change my oil or purchase anything automotive in the future. Cannot say enough nice things about how great my experience was here.

DO NOT GO HERE – ESPECIALLY IF YOU’RE A WOMAN
Chuck, the manager of the place, is extremely sexist and disrespectful. He cut me off and would not let me describe exactly what the issue was. In fact, he didn’t want to sell me anything at all, he wanted me to go directly to my mechanic as if I tried to do anything with it, I could blow my car up. He ASSUMED I wanted him to work on my car when all I wanted him to do was point me towards the fuses. He handed me a box of them and told me that there was a tool in there so I wouldn’t «break a nail.» After replacing the fuses myself, the engine light came on. A different man (Valdez??) ran diagnostics on it and was all concerned about a code that meant nothing (it was something that my type of car does normally after turning the ignition 50 times like I had to do that day) and didn’t even explain the other, more serious code. I actually looked up the other Auto Zone on Austin Bluffs and called them. They were extremely helpful, explained all the codes in a knowledgeable and friendly manner. GO TO AUSTIN BLUFFS LOCATION NOT THIS ONE.

These guys are SHARP and on the ball! I love calling them, getting the right answers and great service. A pleasure to deal with.