Advanced Oral & Maxillofacial Surgery Center

I can not speak to Dr Rhetts skills or abilities as a dentist, but from a professional view, he is extremely rude and just an overall Jerk! I was sent to Dr Rhetts by my dentist, to examine some spots in my mouth, and to possibly receive a brush test, to screen for oral cancer. The dentist was so rough with my mouth and face, and I had a hard white spot on my gum which he didn’t even notice, and when I was trying to show him (its an obvious spot too) he was so rude and was pulling down my lip really hard as if he was mad at me for even asking about it, and all he said was I don’t see what your talking about. If my dentist noticed it and the person cleaning my teeth, not to mention I see it, why couldn’t he! He almost seemed like he was punishing me for asking him questions or pointing out something I didn’t think he was seeing. In an almost mocking manner with a roughness he didn’t act correctly. Then when I asked about the brush test, he snuffed at it as if it were a stupid test that he said only checked for cancer, and was unreliable, and that if I wanted him to cut it off her would but besides that he didn’t think it was an issue, this is not how my dentist whom referred me spoke of the brush test.
If Mr Rhett didn’t think there was any reason for alarm or concern that is fine he is a dentist he knows more about the mouth than myself but the way in which he carried himself, is embarrassing for him. I would never trust or want this person anywhere near my mouth. I am glad many others have had good clinical experiences, and ***perhaps Dr Rhett is a good dentist whom just needs a vacation to recharge and is taking his frustrations out on his patients.

Had a very poor experience at Dr. Quist’s office. Perhaps I caught them on an off-​day, but their customer service was lousy. I had a 9 a.m. appointment and didn’t end up leaving until around 10:30 a.m., even though my time with Dr. Quist was not even five minutes long. It was a basic consultation, nothing complicated.
Additionally, I was told over the phone that my co-​pay for the appointment would be X, but when they gave me the cost at the end of the appointment, it was significantly higher than X. I explained that I was promised a different price over the phone, but they became defensive and said I had to pay the price they were now giving me. I don’t know if they thought I was lying (which I wasn’t), or if they simply haven’t been trained in how to handle a customer who has a complaint. I told them I wouldn’t have even booked the appointment if they had given me this new price up front. We went back and forth for a couple minutes until I finally gave in and paid.
There was no apology, no attempt to resolve the situation. I felt accused and belittled for expressing my entitlement to the price they gave me over the phone, not valued as a patient. All this on top of waiting an hour for a five-​minute consultation.
In the waiting room they have a sign that says something like, «The highest compliment you can pay is a recommendation to your family and friends.» Needless to say, I won’t be returning to Dr. Quist’s office, and I won’t be recommending this office to anyone.

I got all four of my wisdom teeth surgically removed here, with some complications unfortunately, but now thanks to Dr. Quist, his amazing, friendly, knowledgeable and professional dental assistants my pain is now going away and I’m back on track to recovering. Thank you so much girls for helping me and for being so sweet! The Receptionists are very friendly and so sweet and helpful in person and via phone as well. The ONLY negative at the office was the other male dentist. Don’t know his name, but he was unprofessional, rude and had no patience with me even though he was causing pain and did not numb the area before hand. Anyway, everyone else was great!:)